NetComm Gateway Series manual FXO Line VoIP call in options, Hotline Functions

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FXO Hunting Default Dial-Out:

This will take effect as FXO Hunting VoIP call in option is set to Default Dial-Out.

FXO Line VoIP call in options:

The usage of this option is as same as FXO Hunting VoIP call in option. The Default Dial-Out refers to individual lines rather than a hunting group. The individual FXO line default dial out number can be set in Line configuration section as below.

Enable: To enable a line; if some lines are not used, disable them (Pause Function) to avoid unnecessary waiting when an incoming call is diverting to this line.

Hotline Functions

FXS port: When the user picks up the phone, the gateway automatically dials your assigned hotline number. When in hotline mode, other phone numbers cannot be dialed.

FXO port: When receiving a call from an outside line, the gateway will divert the call to the assigned hotline number.

Hot Line No.: Enter the hot line number for automatic dialing function.

Warm Line: When the Warm Line function is in use, user can dial a number. Otherwise the system will divert incoming calls from an outside line to the Hot Line Number after a set wait time.

Example:

Assume the assigned hotline for the SmartVoice Gateway line 3 is 701 and the Warm Line (Hot Line Delay) is 5 seconds. If no extension number is dialed within 5 seconds, the call will be automatically diverted to the assigned hotline (ext 701). The system allows users to record a voice prompt (e.g. “Please enter an extension number or wait for the operator to connect you”) to use in this situation.

Assume the assigned hotline for the SmartVoice Gateway line 4 is 702 and the wait time is 0 second. When P4 receives a call from an outside line, it will be automatically diverted to extension 702.

Dial-out Prefix: It is the number dialed automatically by the system when the FXO interface diverts a call to the PSTN by VoIP.

FXO Line Default Dial-Out:Default number that FXO will dial out when it receive an incoming call from VoIP.

Example:

If PBX extension needs to dial “0” to make a PSTN call, and the FXO ports are connected to PBX extension. In this case, the Dial-out prefix should be set to “0”. If the PBX requires some delay time before capturing a line, then the trunk prefix should be set as “0,” so that after dialing a 0, it will pause for 1 second before dialing the destination number. Each comma represents a 1 second delay. If more delay time is required, simply add more commas. Please note that if a Dial-out prefix is set, the line won’t be able to dial any PBX extension line (the FXS interface does not have a trunk prefix function).

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SmartVoice Gateway(s) User Guide

 

YML832 Rev2

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Contents Reference Guide Contents Important Note To ensure your Gateway complies with Australian StandardsIntroduction Product OverviewBroadband Service VoIP ServiceItems that you will need and things you will need to know Computer/NetworkVoice Features NetComm SmartVoice Gateway FeaturesAdvance Firewall and DoS Protection Configuration & Maintenance Features are only available in models which have FXO ports General SpecificationsNetwork SmartVoice Gateways User Guide YML832 Rev2 Restore the Gateway Rear Panel all modelsInstallation and Applications Connecting your SmartVoice GatewaysGateway Assigned with a Public IP Address Network ConnectionsNetwork requirements Gateway behind a NAT/Firewall Network RequirementsStun client Needs to be set up as either in static IP, DHCP, or PPPoE Telephone Connection Integrating the SmartVoice Gateway with PBXIntegrating the SmartVoice Gateway with PBX Integrating the SmartVoice Gateway with PBX Configuring the Gateway via WEB Browser InstructionsNetwork Settings IP Configuration Setting WAN PortSetting Dynamic IP Dhcp DNS Settings Clone MACLAN interface mode Network Settings LANQoS Settings WAN QoSNAT/DDNS NAT Traversal Ddns ExampleTelephony Settings Prefix Number RulesFXO Line VoIP call in options Hotline FunctionsDescription SIP Settings 164 SmartVoice Gateways User Guide FXS/ FXO Representative number registers to Proxy Each line registers to Proxy independentlyServer Settings Private NetworkPrivate Network Numbers Calling Features Calling Feature InstructionsAdvanced Options Payload Type payload type of RFC2833 Line Settings Flash TimeCodec Settings Fax Settings Drop Inactive Call Digit Map Phone Book Speed Dial Caller Filter Transit Call Control Dialing principle to enable PIN code Gateway a PIN Code * Gateway B NumberLong-Distance Control Table Long Distance Exception TableBusy Tone Cadence Measurement CPT/Cadence SettingsCPT parameters Table CPT Auto Detect Direct Connection to Pstn SmartVoice Gateways User Guide YML832 Rev2 Connected to a PBX Extension Line 36008914 Save Settings Filling in the CPT TableCurrent Status and System Information RTP Packet Summary Stun Inquiry Ping Test Port Filtering IP Filtering MAC Filtering Virtual Server DMZ URL Filter Special Applications DoS Prevention Settings Enable Source IP Blocking Block the IP Backup and Restore Configuration NTP Network Time ProtocolProvision Settings System Operations Save Settings Software Upgrade Logout Configuration Methods Configuring the Gateway via IVRPreparation IVR Interactive Voice Response Inquire Current Gateway’s WAN Port IP addressIVR Functions Table DNS IP address Set/QuerySet/Query Gateway Telephone Number Representative Number IP Configuration Settings WAN port Static IP Settings Adsl PPPoE SettingsPPPoE Account Settings PPPoE Password SettingSave Settings and Restart Select PPPoEPPPoE Character Conversion Table Instruction Dialing and dialed number routing principleDialed Number Processing Flow End Appendix a Glossary 10BASE-TDNS Http NAT TCP VSP Appendix B Cable Information RJ-45 Network PortsStraight-Through Cabling Straight and crossover cable configurationCross-Over Cabling Appendix C Registration and Warranty Information Contact InformationProduct Warranty PO Box 1200, Lane Cove NSW 2066 Australia