NetComm Gateway Series Appendix C Registration and Warranty Information, Contact Information

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Appendix C: Registration and Warranty Information

All NetComm Limited (“NetComm”) products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide. However some products have an extended warranty option (please refer to your packaging). To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on-line via the NetComm web site at:

www.netcomm.com.au

Contact Information

If you have any technical difficulties with your product, please do not hesitate to contact NetComm’s Customer Support Department.

Email:

support@netcomm.com.au

Fax:

(+612) 9424-2010

Web:

www.netcomm.com.au

Copyright Information

This manual is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under the Copyright Act, no part may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Limited. NetComm Limited accepts no liability or responsibility, for consequences arising from the use of this product. Please note that the images used in this document may vary slightly from those of the actual product. Specifications are accurate at the time of the preparation of this document but are subject to change without notice.

NetComm Limited reserves the right to change the specifications and operating details of this product without notice. NetComm is a registered trademark of NetComm Limited. All other trademarks are acknowledged the property of their respective owners.

Customer Information

ACA (Australian Communications Authority) requires you to be aware of the following information and warnings:

(1)This unit shall be connected to the Telecommunication Network through a line cord which meets the requirements of the ACA TS008 Standard.

(2)This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACA. These standards are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the instructions detailed within this manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur with the installation of this product in your home or office. If this equipment does cause some degree of interference to radio or television reception, which can be determined by turning the equipment off and on, we encourage the user to try to correct the interference by one or more of the following measures:

Change the direction or relocate the receiving antenna.

Increase the separation between this equipment and the receiver.

Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is con- nected.

Consult an experienced radio/TV technician for help.

(3)The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.

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SmartVoice Gateway(s) User Guide

 

YML832 Rev2

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Contents Reference Guide Contents Important Note To ensure your Gateway complies with Australian StandardsIntroduction Product OverviewBroadband Service VoIP ServiceItems that you will need and things you will need to know Computer/NetworkAdvance Firewall and DoS Protection NetComm SmartVoice Gateway FeaturesVoice Features Configuration & Maintenance Network General SpecificationsFeatures are only available in models which have FXO ports SmartVoice Gateways User Guide YML832 Rev2 Restore the Gateway Rear Panel all modelsInstallation and Applications Connecting your SmartVoice GatewaysNetwork requirements Network ConnectionsGateway Assigned with a Public IP Address Gateway behind a NAT/Firewall Network RequirementsStun client Needs to be set up as either in static IP, DHCP, or PPPoE Telephone Connection Integrating the SmartVoice Gateway with PBXIntegrating the SmartVoice Gateway with PBX Integrating the SmartVoice Gateway with PBX Configuring the Gateway via WEB Browser InstructionsNetwork Settings IP Configuration Setting WAN PortSetting Dynamic IP Dhcp DNS Settings Clone MACLAN interface mode Network Settings LANQoS Settings WAN QoSNAT/DDNS NAT Traversal Ddns ExampleTelephony Settings Prefix Number RulesFXO Line VoIP call in options Hotline FunctionsDescription SIP Settings 164 SmartVoice Gateways User Guide FXS/ FXO Representative number registers to Proxy Each line registers to Proxy independentlyServer Settings Private NetworkPrivate Network Numbers Calling Features Calling Feature InstructionsAdvanced Options Payload Type payload type of RFC2833 Line Settings Flash TimeCodec Settings Fax Settings Drop Inactive Call Digit Map Phone Book Speed Dial Caller Filter Transit Call Control Dialing principle to enable PIN code Gateway a PIN Code * Gateway B NumberLong-Distance Control Table Long Distance Exception TableCPT parameters Table CPT/Cadence SettingsBusy Tone Cadence Measurement CPT Auto Detect Direct Connection to Pstn SmartVoice Gateways User Guide YML832 Rev2 Connected to a PBX Extension Line 36008914 Save Settings Filling in the CPT TableCurrent Status and System Information RTP Packet Summary Stun Inquiry Ping Test Port Filtering IP Filtering MAC Filtering Virtual Server DMZ URL Filter Special Applications DoS Prevention Settings Enable Source IP Blocking Block the IP Backup and Restore Configuration NTP Network Time ProtocolProvision Settings System Operations Save Settings Software Upgrade Logout Preparation Configuring the Gateway via IVRConfiguration Methods IVR Interactive Voice Response Inquire Current Gateway’s WAN Port IP addressIVR Functions Table DNS IP address Set/QuerySet/Query Gateway Telephone Number Representative Number IP Configuration Settings WAN port Static IP Settings Adsl PPPoE SettingsPPPoE Account Settings PPPoE Password SettingSave Settings and Restart Select PPPoEPPPoE Character Conversion Table Dialed Number Processing Flow Dialing and dialed number routing principleInstruction End Appendix a Glossary 10BASE-TDNS Http NAT TCP VSP Appendix B Cable Information RJ-45 Network PortsCross-Over Cabling Straight and crossover cable configurationStraight-Through Cabling Appendix C Registration and Warranty Information Contact InformationProduct Warranty PO Box 1200, Lane Cove NSW 2066 Australia