NetComm Gateway Series manual Introduction, Product Overview

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1.Introduction

Product Overview

The NetComm SmartVoice series of stand-alone VoIP Gateways carry both voice and facsimile over an IP network. They support the SIP industry standard call control protocol to be compatible with free registration services or VoIP service providers’ systems and they work in two different modes: UA (User Agent) or Server. As a standard user agent, the gateways are compatible with all well-known Soft Switches and SIP proxy servers. With optional server software, the gateways can also be configured to establish a private VoIP network over the Internet without a 3rd party SIP Proxy Server.

Each of the SmartVoice series VoIP gateways have a different combination of FXS and FXO ports; FXS ports are used to connect directly to a telephone set and FXO ports are used to connect directly to PSTN lines. There are a number of SmartVoice Gateway models available with 4 port and 8 port combinations. The gateways can be seamlessly integrated into existing networks by connecting to a phone set, PBX, key telephone system, fax machine or PSTN line. With only a broadband connection such as an ADSL bridge/router, Cable Modem or leased line router, the gateways allow you to gain access to voice and fax services over an IP network thereby reducing the cost of international and long distance calls.

In addition, each gateway includes an in-built 4 port Ethernet switch which supports comprehensive Internet gateway functions to accommodate other PCs or IP devices to share the same broadband stream. The QoS function allows voice and data traffic to flow through at the highest priority. and with TOS/DiffServ bit enabled, it guarantees that voice packets will have the first priority to pass through a TOS/DiffServ enabled router.

With the support of DDNS, the gateways are reachable by a domain name where the IP address is dynamically assigned by the ISP, thereby allowing users to host a web site or mail server in a PPPoE or DHCP network.

Each gateway can be assigned with a fixed IP address or by DHCP, PPPoE, adopting the G.711, G.726, G.729A or G.723.1 voice compression format to save the network bandwidth while providing real-time and toll quality voice. In addition, in the event that the power supply fails or the Internet connection is lost, each gateway can divert the FXS lines to the PSTN network on the FXO ports so that users can still use their conventional PSTN line to make calls.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

Use only the power cord indicated in this manual.

SmartVoice Gateway(s) User Guide YML832 Rev2

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Contents Reference Guide Contents Important Note To ensure your Gateway complies with Australian StandardsIntroduction Product OverviewBroadband Service VoIP ServiceItems that you will need and things you will need to know Computer/NetworkVoice Features NetComm SmartVoice Gateway FeaturesAdvance Firewall and DoS Protection Configuration & Maintenance Features are only available in models which have FXO ports General SpecificationsNetwork SmartVoice Gateways User Guide YML832 Rev2 Restore the Gateway Rear Panel all modelsInstallation and Applications Connecting your SmartVoice GatewaysGateway Assigned with a Public IP Address Network ConnectionsNetwork requirements Gateway behind a NAT/Firewall Network RequirementsStun client Needs to be set up as either in static IP, DHCP, or PPPoE Telephone Connection Integrating the SmartVoice Gateway with PBXIntegrating the SmartVoice Gateway with PBX Integrating the SmartVoice Gateway with PBX Configuring the Gateway via WEB Browser InstructionsNetwork Settings IP Configuration Setting WAN PortSetting Dynamic IP Dhcp DNS Settings Clone MACLAN interface mode Network Settings LANQoS Settings WAN QoSNAT/DDNS NAT Traversal Ddns ExampleTelephony Settings Prefix Number RulesFXO Line VoIP call in options Hotline FunctionsDescription SIP Settings 164 SmartVoice Gateways User Guide FXS/ FXO Representative number registers to Proxy Each line registers to Proxy independentlyServer Settings Private NetworkPrivate Network Numbers Calling Features Calling Feature InstructionsAdvanced Options Payload Type payload type of RFC2833 Line Settings Flash TimeCodec Settings Fax Settings Drop Inactive Call Digit Map Phone Book Speed Dial Caller Filter Transit Call Control Dialing principle to enable PIN code Gateway a PIN Code * Gateway B NumberLong-Distance Control Table Long Distance Exception TableBusy Tone Cadence Measurement CPT/Cadence SettingsCPT parameters Table CPT Auto Detect Direct Connection to Pstn SmartVoice Gateways User Guide YML832 Rev2 Connected to a PBX Extension Line 36008914 Save Settings Filling in the CPT TableCurrent Status and System Information RTP Packet Summary Stun Inquiry Ping Test Port Filtering IP Filtering MAC Filtering Virtual Server DMZ URL Filter Special Applications DoS Prevention Settings Enable Source IP Blocking Block the IP Backup and Restore Configuration NTP Network Time ProtocolProvision Settings System Operations Save Settings Software Upgrade Logout Configuration Methods Configuring the Gateway via IVRPreparation IVR Interactive Voice Response Inquire Current Gateway’s WAN Port IP addressIVR Functions Table DNS IP address Set/QuerySet/Query Gateway Telephone Number Representative Number IP Configuration Settings WAN port Static IP Settings Adsl PPPoE SettingsPPPoE Account Settings PPPoE Password SettingSave Settings and Restart Select PPPoEPPPoE Character Conversion Table Instruction Dialing and dialed number routing principleDialed Number Processing Flow End Appendix a Glossary 10BASE-TDNS Http NAT TCP VSP Appendix B Cable Information RJ-45 Network PortsStraight-Through Cabling Straight and crossover cable configurationCross-Over Cabling Appendix C Registration and Warranty Information Contact InformationProduct Warranty PO Box 1200, Lane Cove NSW 2066 Australia