NetComm Gateway Series manual Calling Features, Calling Feature Instructions

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Calling Features

•Do Not Disturb: It will only be able to call out when it is enabled. All incoming calls will be restricted.

•Unconditional Forward: All incoming calls will be forwarded to the “Forwarding Number” automatically. If it forwards to FXO, it only make FXO hook off, not make FXO dial out.

•Busy Forward: Forward the incoming call to “Forwarding Number” when the port is busy.

•No Answer Forward: Forward the incoming call to “Forwarding Number” after ring timeout expires without answer.

•Call Hold: Enable the call hold feature on the specific FXS port.

NOTE: Call Hold must be checked; Call Transfer or Call Waiting is active.

•Call Transfer: Enable the call transfer feature on the specific FXS port.

•Call Waiting: Enable the call waiting feature on the specific FXS port.

Calling Feature Instructions:

•Call Hold: Call will be put on hold after FLASH button pressed on the phone set. The gateway will play on-hold music, which is provided by your VoIP network, to the remote end.

•Call Transfer: Call will be put on hold after FLASH button pressed on local phone set (gateway plays on-hold music to the remote end). Meanwhile, the local user can dial out to another number after dial tone is observed. After the handset is replaced back on-hook, the call on hold will then be transferred to the new call regardless of the status of the new call. If the wrong number is dialed for the new call, just press the FLASH button to get back the call on hold. In another case, if the local user doesn’t hang up the phone after the new call is set up, press the FLASH button to switch between the first call and the new call. Please be informed that the PBX between phone sets and the gateway must support FLASH features in order to use this function. If a phone set is connecting directly to the FXS port of the gateway and not functioning to FLASH, please adjust the settings in “Flash Detect Time” in “Advanced Options” section.

NOTE: The availability of the above features also depends on your VoIP network. Please also check with your service provider on these services.

36	SmartVoice Gateway(s) User Guide
	YML832 Rev2

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Contents Reference Guide Contents Important Note To ensure your Gateway complies with Australian StandardsIntroduction Product OverviewBroadband Service VoIP ServiceItems that you will need and things you will need to know Computer/NetworkNetComm SmartVoice Gateway Features Voice FeaturesAdvance Firewall and DoS Protection Configuration & Maintenance General Specifications Features are only available in models which have FXO portsNetwork SmartVoice Gateways User Guide YML832 Rev2 Restore the Gateway Rear Panel all modelsInstallation and Applications Connecting your SmartVoice GatewaysNetwork Connections Gateway Assigned with a Public IP AddressNetwork requirements Gateway behind a NAT/Firewall Network RequirementsStun client Needs to be set up as either in static IP, DHCP, or PPPoE Telephone Connection Integrating the SmartVoice Gateway with PBXIntegrating the SmartVoice Gateway with PBX Integrating the SmartVoice Gateway with PBX Configuring the Gateway via WEB Browser InstructionsNetwork Settings IP Configuration Setting WAN PortSetting Dynamic IP Dhcp DNS Settings Clone MACLAN interface mode Network Settings LANQoS Settings WAN QoSNAT/DDNS NAT Traversal Ddns ExampleTelephony Settings Prefix Number RulesFXO Line VoIP call in options Hotline FunctionsDescription SIP Settings 164 SmartVoice Gateways User Guide FXS/ FXO Representative number registers to Proxy Each line registers to Proxy independentlyServer Settings Private NetworkPrivate Network Numbers Calling Features Calling Feature InstructionsAdvanced Options Payload Type payload type of RFC2833 Line Settings Flash TimeCodec Settings Fax Settings Drop Inactive Call Digit Map Phone Book Speed Dial Caller Filter Transit Call Control Dialing principle to enable PIN code Gateway a PIN Code * Gateway B NumberLong-Distance Control Table Long Distance Exception TableCPT/Cadence Settings Busy Tone Cadence MeasurementCPT parameters Table CPT Auto Detect Direct Connection to Pstn SmartVoice Gateways User Guide YML832 Rev2 Connected to a PBX Extension Line 36008914 Save Settings Filling in the CPT TableCurrent Status and System Information RTP Packet Summary Stun Inquiry Ping Test Port Filtering IP Filtering MAC Filtering Virtual Server DMZ URL Filter Special Applications DoS Prevention Settings Enable Source IP Blocking Block the IP Backup and Restore Configuration NTP Network Time ProtocolProvision Settings System Operations Save Settings Software Upgrade Logout Configuring the Gateway via IVR Configuration MethodsPreparation IVR Interactive Voice Response Inquire Current Gateway’s WAN Port IP addressIVR Functions Table DNS IP address Set/QuerySet/Query Gateway Telephone Number Representative Number IP Configuration Settings WAN port Static IP Settings Adsl PPPoE SettingsPPPoE Account Settings PPPoE Password SettingSave Settings and Restart Select PPPoEPPPoE Character Conversion Table Dialing and dialed number routing principle InstructionDialed Number Processing Flow End Appendix a Glossary 10BASE-TDNS Http NAT TCP VSP Appendix B Cable Information RJ-45 Network PortsStraight and crossover cable configuration Straight-Through CablingCross-Over Cabling Appendix C Registration and Warranty Information Contact InformationProduct Warranty PO Box 1200, Lane Cove NSW 2066 Australia