GuestWorks and DEFINITY ECS Release 8 | Issue 6 |
Hospitality Operations | December 1999 |
Hospitality Operations |
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Guest Operations | 10 |
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Change or Delete Your Wakeup Call
1.Pick up the handset of your telephone and press the wakeup button, or enter the Automatic Wakeup Call feature access code _____.
■Listen to the wakeup instructions. You will hear “You have reached the automatic wakeup service. Your current request for a
2.If you want to change the wakeup time that you entered earlier, press the 2 button.
■You will now go through the original procedure for entering a wakeup time again. Your new time will replace the old time.
3.If you want to delete your wakeup call completely, press the 3 button.
■You will hear the message “Thank you. Your request has been canceled.” You can hang up.
4.Hang up the telephone.
With Wakeup Activation Via Tones
Provide the following procedures to your guests to activate and deactivate wakeup calls if the Wakeup Activation via Tones feature is activated. The Dual Wakeup feature is required if you want to allow your guests to have two wakeup calls. Guests cannot activate a Daily Wakeup or a VIP Wakeup.
Add or Change Your Wakeup Calls
Access to the Automatic Wakeup feature may be from a button on the guest telephone or by using a feature access code.
1.Pick up the handset of your telephone and press the wakeup button, or enter the Automatic Wakeup Call feature access code _____.
■You will hear recall dial tone (3 short tones, followed by dial tone).
2.Using the dial keypad, enter the time that you wish to receive a wakeup call. The time must be entered using the
■You will hear confirmation tone (3 short tones, followed by silence).
■If you make a mistake, you may hear intercept tone (siren tone). Hang up and start over.
■If you hear reorder tone (fast busy), the switch cannot accept your request at this time. Try again later, or call the front desk.
3.Hang up the telephone.