GuestWorks and DEFINITY ECS Release 8 | Issue 6 |
Hospitality Operations | December 1999 |
Hospitality Operations |
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Front Desk Operations | 39 |
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When a guest tries to make a call from a station that is restricted, the call is routed to one of the following:
■the attendant
■a recorded announcement
■a Call Coverage path
■another extension (for example, one of the backup telephones)
■intercept tone
User Operation
The user operation for enabling controlled restrictions using the PMS is given in the PMS documentation provided with the PMS terminals. Since current PMS products do not automatically recognize the new Toll Restriction feature, PMS terminal users must be instructed that Toll Restriction may be substituted for either Outward or
Activate Controlled Restriction for One Person
To activate a controlled restriction for one room using the attendant console or a telephone with console permissions, perform the following:
1.Press the START button or an idle call appearance button.
■You hear dial tone.
■The call appearance lamp goes on.
■The Position Available lamp goes off.
2.Enter the
_____ followed by one of these four digits:
■Press the 1 button for Outward/Toll Restriction.
■Press the 2 button for Total Restriction.
■Press the 3 button for Termination Restriction.
■Press the 4 button for