Lucent Technologies 108596560 manual Recording a Personal Greeting

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GuestWorks and DEFINITY ECS Release 8	Issue 6
Hospitality Operations 555-230-723	December 1999
Hospitality Operations
Guest Operations	17

Recording a Personal Greeting

NOTE:

To use this feature, the Lucent INTUITY Lodging system must have software

Release 1.1 or later.

1.Call the message retrieval telephone number.

■Listen to the message retrieval greeting.

2.When prompted, press the 5 button to hear the personal greeting and change password options. The following personal greeting options are given:

■To record your personal greeting, press the 1 button.

■To listen to your personal greeting, press the 2 button.

■To erase your personal greeting, press the 3 button.

3.Press the 1 button to record a personal greeting. You are then prompted to record your personal greeting after the tone.

! SECURITY ALERT:

When recording your personal greeting, if is recommended that you do not give out your room number or any other information that may compromise your personal security.

4.When recording is completed, you may do any of the following:

■To re-record, press the 1 button.

■To review your recording, press the 2 button.

■To erase and go back (to your messages), press the 3 button.

■To save and go back (to your messages), press the 4 button.

5.Once you are satisfied with your personal greeting, press the 4 button to save your personal greeting. You will receive a confirmation message and will be returned to message retrieval.

6.If you already have a personal greeting, press the 2 button to listen to your personal greeting.

■After listening to your personal greeting, you are returned to message retrieval.

7.If you already have a personal greeting, press the 3 button to erase your personal greeting.

■After erasing your personal greeting, you are returned to message retrieval.

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Contents Definity Comments Contents Index Purpose About This DocumentConventions OrganizationGuestWorks and Definity ECS Release Product Support Related DocumentsHospitality Services Overview Guest ServicesTelephone Support PMS Integration Flexibility Messaging ServicesGuest Operations Automatic WakeupWith Speech Synthesizer Add Your Wakeup Call Change or Delete Your Wakeup Call With Wakeup Activation Via TonesAdd or Change Your Wakeup Calls Delete Your Wakeup Calls Do Not Disturb Enter a Do Not Disturb Request Feature Dial Access CodeActivate Do Not Disturb Feature Button Deactivate Do Not Disturb Feature ButtonEmergency Access to the Attendant Retrieving Messages from Your Room Retrieving MessagesSecurity Alert Retrieving Messages from Locations Other Than Your RoomRetrieving FAX Messages Recording a Personal Greeting Changing Your Password Dial by Name Front Desk Operations Attendant BackupCheck-In/Check-Out Check-In Check-Out Station Hunt Before Coverage Suite Check-inAutomatic Wakeup GuestWorks and Definity ECS Release Single Wakeup User OperationThis indicates that the wakeup procedure was successful Dual Wakeup Confirmed nd Wakeup Time Daily Wakeup Dailyn VIP Wakeup Vipn VIP Wakeup Mike Jones X8113 Canceling Wakeup Calls Failed Wakeup Notification Controlled Restrictions Activate Controlled Restriction for One Person Cancel Controlled Restriction for One Person Activate Controlled Restriction for a Group of Rooms Cancel Controlled Restriction for a Group of Rooms Do Not Disturb Go to Step Activate Do Not Disturb for One RoomCancel Do Not Disturb Activate Do Not Disturb for a Group of Rooms Cancel Do Not Disturb Message Waiting Notification PMS Alarms Call Accounting AlarmsCrisis Alert Maid Status, Housekeeping Status, Room Occupancy Enter Desired Room State Recorded Announcements Automatic Selection of did Numbers for Guest Rooms Viewing and changing did numbers Automatic selection of did numbers for a guestVoice Messaging Operations Administrative Mailbox on IntuityConnecting Guests to the Voice Messaging System GuestWorks and Definity ECS Release Restoring a Deleted Voice Message Retrieving Messages for Checked-Out Guests GuestWorks and Definity ECS Release Call Accounting Operations Night Audit ProceduresEnd-of-Week/End-of-Month Audit Procedures Detail Reports Printing Key ReportsCost Reports Deleting Call Records Housekeeping Staff Operations Status Codes How to Call In Your Work StatusHousekeeping Status Codes and Meanings Feature Access Code Guest Designated Room Telephone MeaningReports Administration ReportsDO-NOT-DISTURB Stations Wakeup Requests Hospitality Status Printer Reports Log PrinterJournal Schedule Printer Buffering Messages During Printer Failure Following is an example of a journal printer reportPrinter Type Status Events Guest Operations Artwork GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release Index IN-84 IN-85 IN-86 We’d like your opinion