GuestWorks and DEFINITY ECS Release 8 | Issue 6 |
Hospitality Operations | December 1999 |
Hospitality Operations |
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Front Desk Operations | 38 |
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Controlled Restrictions
The Controlled Restrictions feature allows you to activate different types of calling restrictions on guest room telephones. The restriction types include the following:
■Outward — The guest cannot place calls to the public network.
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■Termination — The guest cannot receive any calls.
■Total — The guest cannot place or receive any calls.
■Toll — The guest cannot place toll calls, but can place free local calls.
The ways to activate controlled restrictions are as follows:
■When you check in a guest, all controlled restrictions are removed from the room telephone. When the guest checks out, Outward Restriction is enabled for the room telephone.
■When you or a guest sets up a Do Not Disturb request, Termination Restriction is enabled for the room telephone.
■Using a feature access code from the attendant console or from a telephone with console permissions, you can enable any of the controlled restrictions for a guest room telephone.
■Using a feature access code from the attendant console or from a telephone with console permissions, you can enable any of the controlled restrictions for the telephones in a group of guest rooms. This grouping is based on the administered Class of Restriction (COR).
■Using the PMS, you can enable any of the individual controlled restrictions plus some predefined combinations. These combinations include the following:
—Outward and
—Outward and termination
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NOTE:
Since current PMS products do not recognize automatically the new
Toll Restriction feature, PMS terminal users must be instructed that
Toll Restriction may be substituted for either Outward or