Lucent Technologies 108596560 manual Following is an example of a journal printer report

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GuestWorks and DEFINITY ECS Release 8	Issue 6
Hospitality Operations 555-230-723	December 1999
Hospitality Operations
Reports	74

The following is an example of a journal printer report:

AWU 11/21/96 10:25	401		REQUEST 10:40 BY Att	1
AWU 11/21/96 10:25	402		REQUEST 10:40 BY Att	1
EAT 11/21/96 10:26	7400		attd crisis alert ars	alrt call type
EAT 11/21/96 10:26	7401	0	failed - originator abandoned call off-hook
AWU 11/21/96 10:26	401		CHANGE 10:45 BY Att	1
PMS 11/21/96 10:26	368	FROM	ROOM: CODE 1 PMS link	out of service 0
PMS 11/21/96 10:26	368	FROM	ROOM: CODE 2 PMS link	out of service 0
PMS 11/21/96 10:26	3540	FROM	ROOM: CODE 1 PMS link	out of service 0
EAT 11/21/96 10:27	7401 Att		1 successful call off-hook alert
PMS 11/21/96 10:26	401	FROM	STATION: CODE 1 PMS link out of service 0
AWU 11/21/96 10:40	402		NO ANSWER 1
AWU 11/21/96 10:44	401		BUSY 1
AWU 11/21/96 10:45	402		NO ANSWER 2

These codes are used to define the status events:

■AWU — Automatic wakeup events

■EAT — Emergency access to attendant and crisis alert events

■PMS — PMS events

■PMS chng stn rstr — Station restrictions changed by the PMS

■PMS room change — Room status message from PMS

■PMS link out — The PMS link is out of service

■PMS prot vio — The PMS sustained a protocol violation.

Buffering Messages During Printer Failure

If the printer goes down (for example, power loss or printer runs out of paper) and the Data Terminal Ready (DTR) lead goes low, the switch recognizes that the printer is out of service. When this happens, the switch will buffer Automatic Wakeup messages destined for the printer until the printer is back in service. On the smaller systems (csi or si), up to 2400 messages are buffered. On the larger system (r), up to 15000 messages are buffered.

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Contents Definity Comments Contents Index About This Document PurposeOrganization ConventionsGuestWorks and Definity ECS Release Related Documents Product SupportHospitality Services Overview Guest ServicesTelephone Support PMS Integration Messaging Services FlexibilityGuest Operations Automatic WakeupWith Speech Synthesizer Add Your Wakeup Call Change or Delete Your Wakeup Call With Wakeup Activation Via TonesAdd or Change Your Wakeup Calls Delete Your Wakeup Calls Enter a Do Not Disturb Request Feature Dial Access Code Do Not DisturbActivate Do Not Disturb Feature Button Deactivate Do Not Disturb Feature ButtonEmergency Access to the Attendant Retrieving Messages Retrieving Messages from Your RoomRetrieving Messages from Locations Other Than Your Room Security AlertRetrieving FAX Messages Recording a Personal Greeting Changing Your Password Dial by Name Attendant Backup Front Desk OperationsCheck-In/Check-Out Check-In Check-Out Suite Check-in Station Hunt Before CoverageAutomatic Wakeup GuestWorks and Definity ECS Release User Operation Single WakeupThis indicates that the wakeup procedure was successful Dual Wakeup Confirmed nd Wakeup Time Daily Wakeup Dailyn VIP Wakeup Vipn VIP Wakeup Mike Jones X8113 Canceling Wakeup Calls Failed Wakeup Notification Controlled Restrictions Activate Controlled Restriction for One Person Cancel Controlled Restriction for One Person Activate Controlled Restriction for a Group of Rooms Cancel Controlled Restriction for a Group of Rooms Do Not Disturb Activate Do Not Disturb for One Room Go to StepCancel Do Not Disturb Activate Do Not Disturb for a Group of Rooms Cancel Do Not Disturb Message Waiting Notification PMS Alarms Call Accounting AlarmsCrisis Alert Maid Status, Housekeeping Status, Room Occupancy Enter Desired Room State Recorded Announcements Automatic Selection of did Numbers for Guest Rooms Automatic selection of did numbers for a guest Viewing and changing did numbersAdministrative Mailbox on Intuity Voice Messaging OperationsConnecting Guests to the Voice Messaging System GuestWorks and Definity ECS Release Restoring a Deleted Voice Message Retrieving Messages for Checked-Out Guests GuestWorks and Definity ECS Release Night Audit Procedures Call Accounting OperationsEnd-of-Week/End-of-Month Audit Procedures Printing Key Reports Detail ReportsCost Reports Deleting Call Records Housekeeping Staff Operations How to Call In Your Work Status Status CodesFeature Access Code Guest Designated Room Telephone Meaning Housekeeping Status Codes and MeaningsAdministration Reports ReportsDO-NOT-DISTURB Stations Wakeup Requests Hospitality Status Printer Reports Log PrinterJournal Schedule Printer Following is an example of a journal printer report Buffering Messages During Printer FailurePrinter Type Status Events Guest Operations Artwork GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release Index IN-84 IN-85 IN-86 We’d like your opinion