Lucent Technologies Network Access Module manual Limited Warranty, Technical Support

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Limited Warranty

Limited Warranty

Lucent Technologies provides a limited warranty on the INA module. Refer to “Limited Warranty and Limitation of Liability” in Appendix A, “Customer Support Information,” of System Programming manual (555-710-111).

Technical Support

In the USA Only. Lucent Technologies provides a toll-free customer Helpline (1-800-628-2888) 24 hours a day. If you need assistance when installing, programming, or using your system, call the Helpline or your Lucent Technologies representative. Consultation charges may apply. Lucent recommends that customers first contact their dealer for support.

USA Dealers and Value-Added Resellers (VARS). Call 877-295-0099.

Outside the USA. If you need assistance when installing, programming, or using your system, contact your Lucent Technologies representative.

INA Module Training Courses

Lucent Global Learning Solutions (GLS) offers training specifically for the INA module. For course information, schedules, and pricing visit the Lucent GLS site at http://training.gbcset.lucent.com.

Information on training for Business Partners can be found at

http://ddm.lucenttraining.com/.

PortMaster Training Courses

The INA module is based on Lucent’s PortMaster series of products. Users planning advanced network applications of their INA module can take advantage of hands-on, technical training courses on PortMaster products and their applications from Lucent INS. For course information, schedules, and pricing, visit the Lucent website at http://www.livingston.com/tech/training/.

Subscribing to PortMaster Mailing Lists

Advanced INA module users can subscribe to the following Internet mailing lists for PortMaster users:

•portmaster-users—a discussion of general and specific PortMaster issues, including configuration and troubleshooting suggestions. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-usersin the body of the message.

The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-users-digestin the body of the message.

About This Guide

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Contents Merlin Magix Year 2000 Compliance Your Responsibility for Your System’s SecurityCopyright and Trademarks Page Contents Contents Using the INAWizardUsing the Command Line Interface Merlin Magix Administration Using PMVisionTroubleshooting Cable SpecificationsViii IndexImportant Safety Instructions -SAVE These Instructions Safety InstructionsImportant Safety Instructions -SAVE These Instructions Merlin Magix Documentation About This GuideAudience Related DocumentationMerlin Legend Superscript Communications System, Release Calling Group Supervisor and Service Observer User GuideSPM, Maintenance and Troubleshooting Related DocumentationAdditional References PortMaster DocumentationConvention Use Examples Bold font Document ConventionsDocument Advisories Document ConventionsUSA Dealers and Value-Added Resellers VARS. Call Limited WarrantyTechnical Support INA Module Training CoursesSubscribing to PortMaster Mailing Lists Xvi On the Merlin Magix INA AdministrationINA Module INA Module DescriptionOn the INA Module INA Front PanelINA Front Panel INA Module 1INA Module Front PanelInstallation and Configuration Steps Installation and Configuration StepsCollect information about your T1 or PRI line T1/PRI Provisioning Getting Ready for ConfigurationSet Up T1/PRI on the Merlin Magix Setting ExampleNetwork Settings Network SettingsAssign T1/PRI Channels Settings Example 192.198.32.33 16172.26.131.37192.198.32.17 HoursConnect a Serial Passthrough Cable Installing the INA ModuleInstall the INA Module in a Carrier Connect CablesConnect Cables Set DIP SwitchesSet DIP switch 1 to the right Set DIP switch 2 to the leftInstalling the INA Module Connect a Console OptionalConnect a T1/PRI Cable Observe LED Behavior Connect an Ethernet CableObserve LED Behavior T1/PRI LEDsSystem LED System LED8Ethernet LEDs Ethernet LEDsOver a LAN Using the INAWizardInstall the Wizard Connect the Workstation to the INA ModuleRun the Wizard Using the Command Line Interface Using the C0 Console PortConnect a Console Log Using a Telnet SessionUsing the Passthrough Serial Connection Set the Administrative PasswordSet the IP Address and Netmask Command set password PasswordCommand set ether0 broadcast highlow Set the Ether0 Network AddressSet the System Name Set the Default Route GatewayCommand set sysname String Set the System NameSet the Domain Name Configure the WAN PortSet the Name Service Set the Name ServerSet Up Additional WAN Ports Set the Channel RateSet the Port IP Address Optional Apply Filters to the WAN Port Optional Set the Destination IP AddressSet the Netmask Set the Transport ProtocolConfigure the WAN Port Install PMVision Using PMVisionUsing a Crossover Cable Run PMVisionRun PMVision Using PMVision Communicate with the INA ModuleCommunicate with the INA Module Selecting PMVision Functions Using Configuration FunctionsWorking with Configuration Panels Selecting PMVision FunctionsEdit Enter Basic SettingsWorking with Configuration Displays SaveName server address INA→ Configure→ Global Edit System name INA→ Configure→ SnmpDefault gateway INA→ Configure→ Global Name service type INA→ Configure→ GlobalBack Up the INA Module Settings Using the Backup and Restore Functions6PMVision Backup Dialog Restore the INA Module SettingsTroubleshooting a LED Behavior Possible Cause SolutionObserving LED Behavior Observing Boot Messages Observing Boot MessagesAttach a console Observe the boot messages displayed on the console screen Press the reboot buttonAddress Error at failedField Possible Message Explanation Memory addressTable A-2Interpreting Diagnostic Boot Messages Using the DS-1 Test JacksTest Jack Label Description and Usage Using the DS-1 Test JacksFigure A-1DS-1 Test Jack Locations Using the DS-1 Test Jacks Console Cable Cable SpecificationsSignal Cables SpecifiedT1/PRI Cable Ethernet Connector Transmission Type Cable Type DistanceT1/PRI Cable Ethernet InterfaceRJ-45 Connector Crossover CableCrossover Cable Crossover Cable Merlin Magix Administration INA Module Administration OptionsINAModule System Programming Summary INA Module Administration Options Activate or Deactivate the Onboard CSUDSU Channel Selection Selection Description INA Module Maintenance OptionsError Events INA Module Maintenance OptionsDescription INA ModuleMaintenance OptionsMenu Maintenance→ Slot→ Slot#→ Enter→ Error Events Hour Event TotalsCurrent Events Clearing Error EventsMenu Maintenance→ Slot→ Slot#→ Enter→ Error Events→ Current Menu Maintenance→ Slot→ Slot#→ Enter→ Error Events→ ClearLine Loopback Test Menu Maintenance→ Slot→ Slot#→ Enter→ Demand test→ LineLpbkMenu Maintenance→ Slot→ Slot#→ Enter→ Demand test→ Demand TestsBackup and Restore INA Module System InteractionsSurrogate Operation Other System Interactions Pcmcia Flash Memory Card-Based Upgrade OperationBoard Renumbering Print ReportsSystem Restart ReplacementCondition Explanation System Erase Frigid StartINA Module System Interactions Index-1 IndexIndex-2 IndexIndex-3 Index-4 T1/PRIIndex-5