Lucent Technologies Network Access Module manual Observing Boot Messages, Attach a console

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Observing Boot Messages

Table A-1Hardware Problems and Solution (Continued)

LED Behavior

Possible Cause

Solution

No console login prompt is displayed.

Ethernet link LED is not lit when connected to a 10BaseT Ethernet hub.

Network activity LED is solidly lit.

Network activity LED is not lit.

An undefined difficulty occurred at startup, but the cause cannot be determined from LED behavior.

Terminal settings are incorrect or a connection or cable is inoperable.

There is no link integrity.

Heavy traffic can cause the network LED to blink so rapidly that it appears to be solidly lit.

However, if packets cannot be passed, you might have an incorrectly cabled network.

If the INA module is not receiving or sending traffic, the network LED is not lit.

Refer to the solution column.

Verify terminal settings of 9600 baud, 8 data bits, 1 stop bit, a parity of none, and software control (XON/XOFF).

Verify that DIP switch 1 is set to the right.

Verify that you have a working null modem cable and that it is properly connected at both ends. For cable information see “Console Cable” on page B-1.

Verify that you have a working 10BaseT cable properly connected to the INA module and to the hub.

Verify that the network cables are correctly installed.

Verify that the network cables are correctly installed.

Try booting in console mode, and observe the boot messages. See “Observing Boot Messages” on page A-2.If the boot messages do not suggest a solution, record the information and contact Lucent technical support.

Observing Boot Messages

If you are having difficulty booting the INA module and are unable to isolate the problem by observing LED behavior, boot the INA module in console mode and check the boot messages.

Follow these instructions to check boot messages:

1.Attach a console.

See “Connect a Console (Optional)” on page 3-3.

A-2

INA Module Installation and Configuration Guide

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Contents Merlin Magix Your Responsibility for Your System’s Security Year 2000 ComplianceCopyright and Trademarks Page Contents Using the Command Line Interface ContentsUsing the INAWizard Cable Specifications Using PMVisionTroubleshooting Merlin Magix AdministrationIndex ViiiSafety Instructions Important Safety Instructions -SAVE These InstructionsImportant Safety Instructions -SAVE These Instructions Related Documentation About This GuideAudience Merlin Magix DocumentationRelated Documentation Calling Group Supervisor and Service Observer User GuideSPM, Maintenance and Troubleshooting Merlin Legend Superscript Communications System, ReleasePortMaster Documentation Additional ReferencesDocument Conventions Document ConventionsDocument Advisories Convention Use Examples Bold fontINA Module Training Courses Limited WarrantyTechnical Support USA Dealers and Value-Added Resellers VARS. CallSubscribing to PortMaster Mailing Lists Xvi INA Module Description INA AdministrationINA Module On the Merlin MagixINA Front Panel On the INA ModuleINA Front Panel 1INA Module Front Panel INA ModuleCollect information about your T1 or PRI line Installation and Configuration StepsInstallation and Configuration Steps Setting Example Getting Ready for ConfigurationSet Up T1/PRI on the Merlin Magix T1/PRI ProvisioningAssign T1/PRI Channels Network SettingsNetwork Settings Settings Example Hours 16172.26.131.37192.198.32.17 192.198.32.33Connect Cables Installing the INA ModuleInstall the INA Module in a Carrier Connect a Serial Passthrough CableSet DIP switch 2 to the left Set DIP SwitchesSet DIP switch 1 to the right Connect CablesConnect a T1/PRI Cable Installing the INA ModuleConnect a Console Optional T1/PRI LEDs Connect an Ethernet CableObserve LED Behavior Observe LED BehaviorSystem LED System LEDEthernet LEDs 8Ethernet LEDsConnect the Workstation to the INA Module Using the INAWizardInstall the Wizard Over a LANRun the Wizard Connect a Console Using the Command Line InterfaceUsing the C0 Console Port Set the Administrative Password Using a Telnet SessionUsing the Passthrough Serial Connection LogSet the Ether0 Network Address Command set password PasswordCommand set ether0 broadcast highlow Set the IP Address and NetmaskSet the System Name Set the Default Route GatewayCommand set sysname String Set the System NameSet the Name Server Configure the WAN PortSet the Name Service Set the Domain NameSet the Port IP Address Optional Set Up Additional WAN PortsSet the Channel Rate Set the Transport Protocol Set the Destination IP AddressSet the Netmask Apply Filters to the WAN Port OptionalConfigure the WAN Port Using PMVision Install PMVisionRun PMVision Using a Crossover CableRun PMVision Communicate with the INA Module Using PMVisionCommunicate with the INA Module Selecting PMVision Functions Using Configuration FunctionsWorking with Configuration Panels Selecting PMVision FunctionsSave Enter Basic SettingsWorking with Configuration Displays EditName service type INA→ Configure→ Global Edit System name INA→ Configure→ SnmpDefault gateway INA→ Configure→ Global Name server address INA→ Configure→ Global Using the Backup and Restore Functions Back Up the INA Module SettingsRestore the INA Module Settings 6PMVision Backup DialogObserving LED Behavior Troubleshooting aLED Behavior Possible Cause Solution Attach a console Observing Boot MessagesObserving Boot Messages Press the reboot button Observe the boot messages displayed on the console screenMemory address Error at failedField Possible Message Explanation AddressUsing the DS-1 Test Jacks Table A-2Interpreting Diagnostic Boot MessagesUsing the DS-1 Test Jacks Test Jack Label Description and UsageFigure A-1DS-1 Test Jack Locations Using the DS-1 Test Jacks Cables Specified Cable SpecificationsSignal Console CableEthernet Interface Ethernet Connector Transmission Type Cable Type DistanceT1/PRI Cable T1/PRI CableCrossover Cable RJ-45 ConnectorCrossover Cable Crossover Cable INAModule System Programming Summary Merlin Magix AdministrationINA Module Administration Options DSU Channel Selection INA Module Administration OptionsActivate or Deactivate the Onboard CSU INA Module Maintenance Options INA Module Maintenance OptionsError Events Selection DescriptionHour Event Totals INA ModuleMaintenance OptionsMenu Maintenance→ Slot→ Slot#→ Enter→ Error Events DescriptionMenu Maintenance→ Slot→ Slot#→ Enter→ Error Events→ Clear Clearing Error EventsMenu Maintenance→ Slot→ Slot#→ Enter→ Error Events→ Current Current EventsDemand Tests Menu Maintenance→ Slot→ Slot#→ Enter→ Demand test→ LineLpbkMenu Maintenance→ Slot→ Slot#→ Enter→ Demand test→ Line Loopback TestSurrogate Operation Backup and RestoreINA Module System Interactions Print Reports Pcmcia Flash Memory Card-Based Upgrade OperationBoard Renumbering Other System InteractionsFrigid Start ReplacementCondition Explanation System Erase System RestartINA Module System Interactions Index Index-1Index Index-2Index-3 T1/PRI Index-4Index-5