Lucent Technologies 518-456-10 manual

Page 10

The PARTNER Voice Messaging PC Card provides four mailboxes. The factory-set mailbox assignments are:

Mailbox 1, the general mailbox, is assigned to extension 10.

Mailbox 2, is assigned to extension 11.

Mailbox 3, is assigned to extension 12.

Mailbox 4, is assigned to extension 13.

PARTNER Voice Messaging provides coverage for calls received on lines assigned to Hunt Group 7 using Call Group Call Distribution. The caller hears the general mailbox greeting and can select the subscriber’s mailbox by dialing the mailbox number (1–4) or can wait on the line to leave a message in mailbox 1. The caller can also dial 0to reach the receptionist.

When a call is transferred to PARTNER Voice Messaging using Automatic VMS Cover (#310), Manual VMS Cover (F15), Do No Disturb (F01), Line Coverage Extension (#208), or Voice Mailbox Transfer (F14), the caller hears the subscribers personal greeting. The caller has the option of leaving a message in the subscriber’s mailbox, or transferring to another extension while listening to the personal greeting or if the subscriber’s mailbox is full. The caller can also dial 0to reach the receptionist.

When a caller leaves a message, the voice messaging system places the message in the mailbox and turns on the message light (if available) at the subscriber’s phone.

NOTE:

It is recommended that mailbox subscribers use system telephones with message lights.

Subscribers can retrieve messages at their convenience from any touch-tone phone either while on-site or from an off-site location. The system informs subscribers of the number of new and old (saved) messages in their mailboxes, and plays new messages first. See “Using PARTNER Voice Messaging” on page 38 for instructions for recording a personal greeting, listening to messages, transferring to another extension, and changing a password.

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Image 10 Contents
Partner Voice Messaging PC Card Your Responsibility for Your System’s Security Table of Contents Terminology Purpose of this GuideKey Sequences Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageLine Coverage Extension #208 Do Not Disturb F01Group Call Distribution #206 Voice Mailbox Transfer F14Factory-Set General Mailbox Greeting Voice Mail ServiceFactory-Set Subscriber Mailbox Greeting Page Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsSlot Carrier Screw Initial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Accessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox Greeting Changing the System Manager’s Password Prompt asks you to re-enter your new passwordReinitializing a Password Reinitializing a MailboxPage Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysVMS Hunt Group Extensions #505 Transfer Return Extensions #306 Line Coverage Group Call Distribution #206Automatic VMS Cover #310 Line Coverage Extension #208Telephone Button Programming VMS Cover Rings #117Manual VMS Cover F15 Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Verifying System Operation Voice Mail ServiceCall Answer Service VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Recording Your Personal Greeting Help Page Form 1 Mailbox Assignments Partner Voice Messaging Planning FormsCompleting this form Form 2 General Mailbox Greeting Recording the Announcement
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