Lucent Technologies 518-456-10 manual Form 2 General Mailbox Greeting, Recording the Announcement

Page 48

Form 2: General Mailbox Greeting

The general mailbox greeting can supply frequently requested information so that your staff is free to assist customers or to perform other tasks more efficiently.

Greetings can be up to two minutes long.

Let callers know who owns each mailbox. For example, a greeting could be: “You have reached Hair It Is Salon. To leave a message for the business, press 1. To leave a message for Camille, press 2. To leave a message for Mary, press 3. To leave a message for Jay, press 4. If you are not sure, leave a general message after the beep, or press 0 for Operator assistance.

Announcement:

Completing this form

Write your announcement script in the space provided.

Recording the Announcement

To record the Announcement, log into mailbox 0, and dial 3from the Programming menu.

46

Image 48

Contents Partner Voice Messaging PC Card Your Responsibility for Your System’s Security Table of Contents Purpose of this Guide TerminologyKey Sequences Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageDo Not Disturb F01 Group Call Distribution #206Line Coverage Extension #208 Voice Mailbox Transfer F14Voice Mail Service Factory-Set General Mailbox GreetingFactory-Set Subscriber Mailbox Greeting Page Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsSlot Carrier Screw Initial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Accessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox Greeting Changing the System Manager’s Password Prompt asks you to re-enter your new passwordReinitializing a Password Reinitializing a MailboxPage Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysVMS Hunt Group Extensions #505 Transfer Return Extensions #306 Line Coverage Group Call Distribution #206Automatic VMS Cover #310 Line Coverage Extension #208VMS Cover Rings #117 Telephone Button ProgrammingManual VMS Cover F15 Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Voice Mail Service Call Answer ServiceVerifying System Operation VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Recording Your Personal Greeting Help Page Partner Voice Messaging Planning Forms Form 1 Mailbox AssignmentsCompleting this form Form 2 General Mailbox Greeting Recording the Announcement