Lucent Technologies 518-456-10 manual Voice Mail Service, Factory-Set General Mailbox Greeting

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Voice Mail Service

Voice Mail service allows subscribers to manage their own mailboxes. With it, a subscriber can:

Listen to messages.

Delete messages.

Skip Messages.

Record a personal greeting.

Change the default password for the mailbox to ensure that messages are kept confidential.

Voice Mail service offers callers the following options when their call is unanswered at a subscriber’s extension:

Leave a detailed, confidential message in the called party’s mailbox.

Press 0during the general mailbox or personal greeting to transfer to the receptionist's extension for assistance.

Callers can transfer to another extension by dialing the extension number while listening to a subscriber’s personal greeting or if a mailbox is full.

NOTE:

Until a customized greeting is recorded for the general mailbox, and for individual subscriber mailboxes, outside callers who reach the general mailbox, or individual subscriber mailboxes, hear a factory-set message:

Factory-Set General Mailbox

Greeting

“Welcome to PARTNER Voice Messaging. Please press 1to leave a message.”

Factory-Set Subscriber Mailbox

Greeting

“Your party is not available. Please leave a message after the tone.”

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Contents Partner Voice Messaging PC Card Your Responsibility for Your System’s Security Table of Contents Purpose of this Guide TerminologyKey Sequences Voice Messaging Service Overview Partner Voice Messaging Services VMS Coverage Communications System Features Affecting Call Answer ServiceGroup Call Distribution #206 Do Not Disturb F01Line Coverage Extension #208 Voice Mailbox Transfer F14Voice Mail Service Factory-Set General Mailbox GreetingFactory-Set Subscriber Mailbox Greeting Page Page System Security Guidelines SecurityPage Important Safety Instructions Installation InstructionsSlot Carrier Screw Partner Voice Messaging Programming Initial SettingsPartner ACS Initial Settings Partner Voice Messaging Initial SettingsPartner Voice Messaging Planning Forms Programming Main Menu Using Partner Voice Messaging System ProgrammingPartner Voice Messaging Programming Guidelines Accessing the Programming Main MenuAssigning a Mailbox to an Extension Recording the General Mailbox Greeting Prompt asks you to re-enter your new password Changing the System Manager’s PasswordReinitializing a Mailbox Reinitializing a PasswordPage Partner ACS Planning Forms Partner ACS ProgrammingUsing Partner ACS System Programming Programming Overlays Programming ModeVMS Hunt Group Extensions #505 Transfer Return Extensions #306 Group Call Distribution #206 Line CoverageLine Coverage Extension #208 Automatic VMS Cover #310VMS Cover Rings #117 Telephone Button ProgrammingManual VMS Cover F15 Voice Mailbox Transfer F14 Do Not Disturb F01Voice Mail Messages Call Answer Service Voice Mail ServiceVerifying System Operation VMS Extension CoverageGroup Call Distribution #206 Helpful Hints Using Partner Voice MessagingListening to Messages Logging into the SystemTransferring to an Extension Using Dial Code/Button FeaturesChanging Your Password Recording Your Personal Greeting Help Page Partner Voice Messaging Planning Forms Form 1 Mailbox AssignmentsCompleting this form Recording the Announcement Form 2 General Mailbox Greeting