Lucent Technologies 518-456-10 manual Partner Voice Messaging Services

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Figure 1 provides an overview of the features associated with each service.

PARTNER Voice Messaging PC Card

Call Answer Service

Prompts caller to leave a message or transfer to another extension when the party is busy.

Voice Mail Service

Allows subscribers to:

■Listen to messages

■Delete messages

■Record personal greeting(s)

■Change their password

■Replay Messages

■Skip Messages

Voice Mailbox

Transfer

System users press a button to transfer callers directly to a voice mailbox without ringing the extension first.

VMS Extension

Coverage

Caller hears the called party’s personal greeting and can leave a message.

Automatic

VMS Coverage

Subscribers have voice mail coverage on all the time at their extension.

Manual

VMS Coverage

Subscribers can turn voice mail coverage on and off at their extension.

Do Not Disturb

Subscribers can use Do Not Disturb in conjunction with automatic or manual VMS coverage. Doing so enables callers to receive Call Answer service Immediately—calls do not ring the extension first.

Figure 1. PARTNER Voice Messaging Services

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Contents Partner Voice Messaging PC Card Your Responsibility for Your System’s Security Table of Contents Purpose of this Guide TerminologyKey Sequences Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageLine Coverage Extension #208 Do Not Disturb F01Group Call Distribution #206 Voice Mailbox Transfer F14Voice Mail Service Factory-Set General Mailbox GreetingFactory-Set Subscriber Mailbox Greeting Page Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsSlot Carrier Screw Initial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Accessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox Greeting Changing the System Manager’s Password Prompt asks you to re-enter your new passwordReinitializing a Password Reinitializing a MailboxPage Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysVMS Hunt Group Extensions #505 Transfer Return Extensions #306 Line Coverage Group Call Distribution #206Automatic VMS Cover #310 Line Coverage Extension #208VMS Cover Rings #117 Telephone Button ProgrammingManual VMS Cover F15 Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Verifying System Operation Voice Mail ServiceCall Answer Service VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Recording Your Personal Greeting Help Page Partner Voice Messaging Planning Forms Form 1 Mailbox AssignmentsCompleting this form Form 2 General Mailbox Greeting Recording the Announcement