Transfer Return Extensions (#306)
For virtual extension 78 and 79 assigned to PARTNER Voice Messaging, use the following procedure to assign an extension as the Transfer Return extension.
If a caller chooses to transfer to another extension while listening to the subscriber’s personal greeting or if a mailbox is full, and the call is unanswered, the communications system transfers the call to the Transfer Return extension. For extensions that do not have PARTNER Voice Messaging coverage or if the Voice Mail coverage is off, this procedure ensures that unanswered calls transferred from PARTNER Voice Messaging return to the designated receptionist’s extension where they ring until they are answered.
If you want calls returned to the receptionist, assign extension 10 or 11. If you want calls returned to another system extension, assign any valid extension
To assign the Transfer Return extension for virtual extensions 78 and 79:
1.Press #306.
2.At the Extension: prompt, enter 78for the first virtual extension num- ber assigned to PARTNER Voice Messaging as shown on form B1.
3.At the Data: prompt, enter the extension number for the Transfer Return extension.
4.Press nto display extension 79 (the second virtual extension num- ber assigned to PARTNER Voice Messaging as shown on form B1).
5.At the Data: prompt, enter the extension number for the Transfer Return extension.
6.Continue with “Line Coverage” on the next page.
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