Lucent Technologies 518-456-10 manual System Security Guidelines

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Security

The System Manager is responsible for the security of the system. As the System Manager, it is important that you fully understand and appropriately administer this product to reduce your risk of incurring charges that result from unauthorized use of the system. Under the law, you, the customer is responsible for paying for part or all of those unauthorized calls.

Be aware that criminals called hackers may attempt to gain unauthorized access to your communications system and your voice messaging system. Hackers often try to trick a company’s employees into providing them with access to an outside line or an outside operator. They may also concentrate their activities in two areas related to the voice messaging system:

They try to dial into a mailbox, then execute a transfer to an outside line. Then they dial an access code, followed by a digit string to either direct dial or access a network operator to complete the call.

They try to locate unused or unprotected mailboxes and use them as drop-off points for their own messages.

System Security Guidelines

To reduce the risk of unauthorized use of your communications and voice messaging systems, you should:

Change the System Manager’s password from the factory setting. Use a hard-to-guess value.

Advise subscribers to protect their mailboxes by changing their passwords (a four-digit password is required) when they log into PARTNER Voice Messaging for the first time and frequently thereafter. Subscribers can refer to the instructions for changing their passwords in “Using PARTNER Voice Messaging” in this guide, or refer to the PARTNER Voice Messaging Quick Reference Card.

Monitor your call reporting system records of outgoing calls to identify possible system abuse.

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Image 12 Contents
Partner Voice Messaging PC Card Your Responsibility for Your System’s Security Table of Contents Purpose of this Guide TerminologyKey Sequences Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageDo Not Disturb F01 Group Call Distribution #206Line Coverage Extension #208 Voice Mailbox Transfer F14Voice Mail Service Factory-Set General Mailbox GreetingFactory-Set Subscriber Mailbox Greeting Page Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsSlot Carrier Screw Initial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Accessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox Greeting Changing the System Manager’s Password Prompt asks you to re-enter your new passwordReinitializing a Password Reinitializing a MailboxPage Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysVMS Hunt Group Extensions #505 Transfer Return Extensions #306 Line Coverage Group Call Distribution #206Automatic VMS Cover #310 Line Coverage Extension #208VMS Cover Rings #117 Telephone Button ProgrammingManual VMS Cover F15 Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Voice Mail Service Call Answer ServiceVerifying System Operation VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Recording Your Personal Greeting Help Page Partner Voice Messaging Planning Forms Form 1 Mailbox AssignmentsCompleting this form Form 2 General Mailbox Greeting Recording the Announcement
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