Lucent Technologies 518-456-10 manual Verifying System Operation, Voice Mail Service

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Verifying System Operation

After you finish programming the PARTNER Voice Messaging and the communications system, you should perform the tests described in this section to verify system operation.

If your system allows programming from extension 11, you should perform these tests from extension 11 leaving extension 10 for the receptionist to handle calls.

Voice Mail Service

Make a call to the VMS Hunt Group by doing one of the following:

If calling internally, press i777or the programmed VMMsgs button.

If calling from outside the system, press *Q(*7) during the general mailbox greeting.

You should hear the following:

“Welcome to PARTNER Voice Messaging.

Please enter your mailbox number and password.”

Call Answer Service

VMS Extension Coverage

1.Press the Do Not Disturb button at the appropriate destination extensions to quickly route your test calls to Call Answer Service.

2.For extensions that do not have Automatic VMS Cover, turn on coverage by pressing the VMS Cover button at those extensions.

3.Call the first extension that has VMS coverage (either automatic or man- ual). If Do Not Disturb is on at the extension, PARTNER Voice Messaging should answer the call after one ring and you should hear the general mailbox greeting. (If Do Not Disturb is not on, the call rings at the exten- sion before Call Answer Service answers it.)

4.Repeat this procedure for every extension that has voice mail coverage.

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Contents Partner Voice Messaging PC Card Your Responsibility for Your System’s Security Table of Contents Key Sequences Purpose of this GuideTerminology Voice Messaging Service Overview Partner Voice Messaging Services Communications System Features Affecting Call Answer Service VMS CoverageLine Coverage Extension #208 Do Not Disturb F01Group Call Distribution #206 Voice Mailbox Transfer F14Factory-Set Subscriber Mailbox Greeting Voice Mail ServiceFactory-Set General Mailbox Greeting Page Page Security System Security GuidelinesPage Installation Instructions Important Safety InstructionsSlot Carrier Screw Initial Settings Partner Voice Messaging ProgrammingPartner Voice Messaging Initial Settings Partner ACS Initial SettingsPartner Voice Messaging Planning Forms Using Partner Voice Messaging System Programming Programming Main MenuPartner Voice Messaging Accessing the Programming Main Menu Programming GuidelinesAssigning a Mailbox to an Extension Recording the General Mailbox Greeting Changing the System Manager’s Password Prompt asks you to re-enter your new passwordReinitializing a Password Reinitializing a MailboxPage Partner ACS Programming Partner ACS Planning FormsUsing Partner ACS System Programming Programming Mode Programming OverlaysVMS Hunt Group Extensions #505 Transfer Return Extensions #306 Line Coverage Group Call Distribution #206Automatic VMS Cover #310 Line Coverage Extension #208Manual VMS Cover F15 VMS Cover Rings #117Telephone Button Programming Do Not Disturb F01 Voice Mailbox Transfer F14Voice Mail Messages Verifying System Operation Voice Mail ServiceCall Answer Service VMS Extension CoverageGroup Call Distribution #206 Using Partner Voice Messaging Helpful HintsLogging into the System Listening to MessagesUsing Dial Code/Button Features Transferring to an ExtensionChanging Your Password Recording Your Personal Greeting Help Page Completing this form Partner Voice Messaging Planning FormsForm 1 Mailbox Assignments Form 2 General Mailbox Greeting Recording the Announcement