TROUBLESHOOTING
Alarm or Condition | Possible Cause | Action |
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The UPS does not start.
The power cord is not connected correctly.
Check the power cord connections.
| The Remote Emergency | If the UPS Status menu displays the “Remote |
| Emergency Power Off” notice, inactivate the REPO | |
| active or the REPO connector is | input. |
| missing. |
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The UPS operates normally, | The equipment is not connected | Verify that the equipment is plugged into the UPS |
but some or all of the | correctly to the UPS. | receptacles. |
protected equipment is not |
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on. |
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Battery test did not run or was interrupted.
One of the conditions listed in “Running Automatic Battery Tests” on page 52 was not present.
Resolve the condition, then restart the test.
The UPS does not transfer to Bypass mode.
The bypass utility does not qualify.
Check the bypass utility. The UPS is receiving bypass utility power that may be unstable or in brownout conditions.
Bypass mode is disabled. | Check that the Bypass settings are configured |
| correctly. See “Configuring Bypass Settings” on |
| page 48. |
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|
USB communication does not | The serial port communication |
work. | speed is set incorrectly for USB. |
| USB requires 9600 bps. |
Check that the “Serial Port Configuration” setting is set to 9600 bps. See “User Settings” on page 40.
104 | Eaton® 9130 UPS |