Dell Comprehensive Guide to M820 Server Error Codes and Solutions

Error Code	Message Information
	Details	The <name> battery is either missing, bad, or unable to
		charge due to thermal issues.
	Action	Check system fans. Replace the <name> battery.
BAT0019	Message	The <name> battery is absent.
	LCD Message	The <name> battery is absent. Check battery.
	Details	The failed or missing <name> battery may reduce system
		performance.
	Action	Check system fans. Replace the <name> battery.
CBL0006	Message	Multiple storage controllers are incorrectly connected to the
		same backplane <Bay ID>.
	Details	Unsupported backplane configuration.
	Action	Check backplane configuration. Reconnect cable. If the issue
		persists, see Getting Help.
CPU0000	Message	CPU <number> has an internal error (IERR).
	LCD Message	CPU <number> has an internal error (IERR).
	Details	System event log and OS logs may indicate that the
		exception is external to the processor.
	Action	Review System Event Log and Operating System Logs. If the
		issue persists, see Getting Help.
CPU0001	Message	CPU <number> has a thermal trip (over-temperature) event.
	LCD Message	CPU <number> has a thermal trip. Check CPU heat sink.
	Details	The processor temperature increased beyond the
		operational range.
	Action	Review logs for fan failures, replace failed fans. If no fan
		failures are detected, check inlet temperature (if available)
		and reinstall processor heat-sink.
CPU0002	Message	CPU <number> has failed the built-in self-test (BIST).
	Action	1.	Turn system off and remove input power for one
			minute. Reapply input power and turn system on.
		2.	Make sure the processor is seated correctly.
		3.	If the issue persists, see Getting Help.

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