Dell
owner manual
Dell PowerEdge M820 Systems
Troubleshooting
Specs
Install
Error messages
Password
Configuring The Boot Drive
System Diagnostic Controls
System Setup Options
Jumpers And Connectors
Nvram Backup Battery
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Dell PowerEdge M820 Systems
Owner's Manual
Regulatory Model: FHB
Regulatory Type: FHB007
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Contents
Dell PowerEdge M820 Systems
Page
Contents
Page
Using System Diagnostics
Troubleshooting Your System
Jumpers And Connectors
Technical Specifications System Messages
Getting Help
Using USB Diskette or USB DVD/CD Drives
Front-Panel Features And Indicators
Hard-Drive/SSD Indicator Patterns
Other Information You May Need
Drive-Status Condition Indicator Pattern
Page
Using The System Setup And Boot Manager
Entering System Setup
Choosing The System Boot Mode
Responding To Error Messages
Using The System Setup Navigation Keys
System Setup Main Screen
System Setup Options
System Bios Screen
System Information Screen
Memory Settings Screen
Processor Settings Screen
Menu Item Description Boot Mode
Boot Settings Screen
Integrated Devices Screen
Serial Communications Screen
System Profile Settings Screen
System Security Screen
Miscellaneous Settings
System And Setup Password Features
Assigning a System And/Or Setup Password
Operating With a Setup Password Enabled
Using Your System Password To Secure Your System
Using The Boot Manager Navigation Keys
Entering The Uefi Boot Manager
Uefi Boot Menu
Boot Manager Screen
Menu Item Description Select Uefi Boot
Embedded System Management
Entering The iDRAC Settings Utility
IDRAC Settings Utility
Recommended Tools
Removing And Installing a Blade
Removing The Blade
Removing and Installing the Blade
Installing a Full-Height Blade
Opening The Blade
Opening And Closing The Blade
Closing The Blade
Inside The Blade
Removing The Cooling Shroud
Cooling Shroud
Hard Drives/SSDs
Installing The Cooling Shroud
Removing a Hard Drive/PCIe SSD
Shutdown Procedure For Servicing a Hard Drive/PCIe SSD
Installing a Hard Drive/PCIe SSD
Configuring The Boot Drive
Removing The Hard-Drive/SSD Backplane
Hard Drive/SSD Backplane
Page
Installing The Hard-Drive/SSD Backplane
Module Mezzanine Cards
Mezzanine Card Installation Guidelines
Removing a Mezzanine Card
Removing and Installing a Mezzanine Card
Installing a Mezzanine Card
Removing The Network Daughter Card/LOM Riser Card
Network Daughter Card/LOM Riser Card
Management Riser Card
Installing The Network Daughter Card/LOM Riser Card
Replacing The SD Card
Replacing The Internal USB Key
Internal USB Key
Replacing The SD vFlash Card
SD vFlash Card
Removing a Processor/DIMM Blank
Processor/DIMM Blank
Removing and Installing a Processor/DIMM Blank
Installing a Processor/DIMM Blank
Removing a Processor
Processors
Removing and Installing a Heat Sink
Processor Shield Opening and Closing Lever Sequence
Removing and Installing a Processor
Installing a Processor
Removing The System Board
System Board
Removing and Installing the System Board
Installing The System Board
System Memory
Memory channels are organized as follows
Dimm
General Memory Module Installation Guidelines
Advanced ECC Lockstep
Mode-Specific Guidelines
Memory Mirroring
Sample Memory Configurations
1600 MT/s
Memory Configurations Four Processors
Page
Removing Memory Modules
Installing Memory Modules
Replacing The Nvram Backup Battery
Nvram Backup Battery
Storage Controller Card/PCIe Extender Card
Replacing the Nvram Backup Battery
Removing The Storage Controller Card/PCIe Extender Card
Screws Storage controller card Tabs Connector
Removing and Installing a PCIe Extender Card
Installing The Storage Controller Card/PCIe Extender Card
Troubleshooting Your System
Troubleshooting USB Devices
Troubleshooting Hard Drives
Troubleshooting Processors
Troubleshooting An Internal SD Card
Troubleshooting The Nvram Backup Battery
Troubleshooting The Blade System Board
When To Use The Embedded System Diagnostics
Dell Online Diagnostics Dell Embedded System Diagnostics
System Diagnostic Controls
Running The Embedded System Diagnostics
Displayed if at least one event description is recorded
System Board Jumper Settings
Jumpers And Connectors
System Board Connectors
System Board Connectors
CPU2
Disabling a Forgotten Password
Page
Technical Specifications
Connectors Internal
For temperatures between 35 C and 40 C, de-rate
LCD Status Messages
System Error Messages
Viewing LCD Messages
Removing LCD Messages
AMP0300 Message
Error Code
Details
Action
AMP0306
AMP0304
AMP0307
AMP0308
AMP0310 Message
AMP0309 Message
AMP0312 Message
AMP0314 Message
AMP0313 Message
AMP0315 Message
AMP0316 Message
AMP0319 Message
AMP0318 Message
AMP0320 Message
AMP0321 Message
ASR0001 Message
ASR0000 Message
ASR0002 Message
ASR0003 Message
ASR0101 Message
ASR0100 Message
ASR0102 Message
ASR0103 Message
ASR0106 Message
ASR0105 Message
ASR0107 Message
BAT0000 Message
BAT0010 Message
BAT0007 Message
BAT0012 Message
BAT0014 Message
CBL0006 Message
BAT0019 Message
CPU0000 Message
CPU0001 Message
CPU0004 Message
CPU0003 Message
CPU0005 Message
CPU0006 Message
CPU0023 Message
CPU0010 Message
CPU0100 Message
CPU0101 Message
CPU0201 Message
CPU0200 Message
CPU0202 Message
CPU0204 Message
CPU0203 Message
CPU0700 Message
CPU0702 Message
CPU0701 Message
CPU0703 Message
CPU0801 Message
CPU0704 Message
CPU0802 Message
CPU0804 Message
CPU0803 Message
CPU0805 Message
CPU0806 Message
HWC1001 Message
CPU0816 Message
HWC1002 Message
HWC1005 Message
HWC1015 Message
HWC1010 Message
HWC2006 Message
HWC2008 Message
HWC3004 Message
HWC3002 Message
HWC4000 Message
HWC4002 Message
HWC5001 Message
HWC4015 Message
HWC5002 Message
HWC5004 Message
HWC5032 Message
HWC5031 Message
HWC5034 Message
HWC5036 Message
HWC7004 Message
HWC7002 Message
HWC7006 Message
HWC7008 Message
MEM0000 Message
LNK2700 Message
MEM0001 Message
MEM0002 Message
MEM0007 Message
MEM0005 Message
MEM0009 Message
MEM0010 Message
MEM0702 Message
MEM0701 Message
MEM1001 Message
MEM1003 Message
MEM1205 Message
MEM1016 Message
MEM1206 Message
MEM1208 Message
MEM8000 Message
MEM7002 Message
OSE0000 Message
OSE0001 Message
OSE1001 Message
OSE0005 Message
OSE1003 Message
OSE1005 Message
PCI1304 Message
PCI1302 Message
PCI1306 Message
PCI1308 Message
PCI1318 Message
PCI1316 Message
PCI1320 Message
PCI1322 Message
PCI1346 Message
PCI1344 Message
PCI1348 Message
PCI1350 Message
PCI1358 Message
PCI1356 Message
PCI1360 Message
PCI1362 Message
PCI3000 Message
PCI2002 Message
PCI3002 Message
PCI3004 Message
PCI3012 Message
PCI3010 Message
PCI3014 Message
PDR0001 Message
PDR1002 Message
PDR1001 Message
PDR1016 Message
PDR1024 Message
PST0130 Message
PST0129 Message
PST0131 Message
PST0132 Message
PST0135 Message
PST0134 Message
PST0136 Message
PST0137 Message
PST0140 Message
PST0139 Message
PST0141 Message
PST0142 Message
PST0194 Message
PST0193 Message
PST0195 Message
PST0196 Message
PSU0001 Message
PST0256 Message
PSU0002 Message
PSU0003 Message
PSU0006 Message
PSU0005 Message
PSU0007 Message
PSU0008 Message
PSU1201 Message
PSU0031 Message
PSU1202 Message
PSU1203 Message
PWR1002 Message
PWR1001 Message
PWR1003 Message
PWR1004 Message
PWR1007 Message
PWR1006 Message
PWR1008 Message
RFM1003 Message
RFM1008 Message
RFM1006 Message
RFM1014 Message
RFM1016 Message
RFM1026 Message
RFM1024 Message
RFM1032 Message
RFM1034 Message
RFM1205 Message
RFM1203 Message
RFM2001 Message
RFM2002 Message
Action Close the fan area. Check system logs
Security may be compromised
SEC0033 Message
SEC0031 Message
SEC0040 Message
SEC0041 Message
Password policies
SEC0610 Message
SEC0608 Message
SEL0002 Message
SEL0006 Message
SEL1209 Message
SEL1204 Message
SEL1211 Message
SEL1300 Message
SEL1308 Message
SEL1306 Message
SEL1501 Message
SEL1502 Message
SEL1510 Message
SEL1508 Message
SEL9900 Message
SWC4004 Message
TMP0100 Message
SWC5001 Message
TMP0101 Message
TMP0102 Message
TMP0106 Message
TMP0104 Message
TMP0107 Message
TMP0108 Message
TMP0112 Message
TMP0110 Message
TMP0113 Message
TMP0114 Message
TMP0119 Message
TMP0118 Message
TMP0120 Message
TMP0121 Message
TMP0128 Message
TMP0126 Message
TMP0130 Message
TMP0132 Message
VLT0100 Message
TMP0134 Message
VLT0101 Message
VLT0103 Message
VLT0102 Message
VLT0104 Message
VLT0201 Message
VLT0200 Message
VLT0202 Message
VLT0204 Message
VLT0203 Message
VLT0206 Message
VLT0208 Message
VLT0207 Message
VLT0209 Message
VLT0212 Message
VLT0210 Message
VLT0213 Message
VLT0215 Message
VLT0214 Message
VLT0216 Message
VLT0219 Message
VLT0218 Message
VLT0220 Message
VLT0222 Message
VLT0221 Message
VLT0224 Message
VLT0226 Message
VLT0225 Message
VLT0227 Message
VLT0230 Message
VLT0228 Message
VLT0231 Message
VLT0233 Message
VLT0232 Message
VLT0234 Message
Alert Messages
Diagnostic Messages
Contacting Dell
Getting Help
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