Dell M820 owner manual Troubleshooting An Internal SD Card, Troubleshooting Processors

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Troubleshooting An Internal SD Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Enter the System Setup and ensure that the Internal SD Card Port is enabled.

2.Note the Internal SD Card Redundancy option enabled in the Integrated Devices screen of the System Setup (Mirror or Disabled).

3.Remove the blade from the enclosure.

4.If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD card 1 has failed:

a.Remove the SD card from SD card slot 1.

b.Remove the SD card present in SD card slot 2 and insert it into SD card slot 1.

c.Install a new SD card in slot 2.

5.If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD card 2 has failed, insert the new SD card into SD card slot 2.

6.If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled, replace the failed SD card with a new SD card.

7.Install the blade in the enclosure.

8.Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card Redundancy option is set to Mirror mode.

9.Check if the SD card is functioning properly. If the problem persists, see Getting Help.

Troubleshooting Processors

1.Remove the blade from the enclosure.

2.Open the blade.

3.Ensure that the processor(s) and heat sink(s) are properly installed.

4.If your system only has one processor installed, ensure that it is installed in the primary processor socket (CPU1).

5.Close the blade.

6.Install the blade in the enclosure.

7.Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the problem persists, see Getting Help.

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Contents Dell PowerEdge M820 Systems Page Contents Page Jumpers And Connectors Troubleshooting Your SystemUsing System Diagnostics Technical Specifications System MessagesGetting Help Using USB Diskette or USB DVD/CD Drives Front-Panel Features And IndicatorsHard-Drive/SSD Indicator Patterns Drive-Status Condition Indicator Pattern Other Information You May NeedPage Using The System Setup And Boot Manager Responding To Error Messages Choosing The System Boot ModeEntering System Setup Using The System Setup Navigation KeysSystem Setup Main Screen System Setup OptionsSystem Bios Screen Memory Settings Screen System Information ScreenProcessor Settings Screen Boot Settings Screen Menu Item Description Boot ModeIntegrated Devices Screen System Profile Settings Screen Serial Communications ScreenSystem Security Screen System And Setup Password Features Miscellaneous SettingsAssigning a System And/Or Setup Password Using Your System Password To Secure Your System Operating With a Setup Password EnabledEntering The Uefi Boot Manager Using The Boot Manager Navigation KeysMenu Item Description Select Uefi Boot Boot Manager ScreenUefi Boot Menu Embedded System ManagementIDRAC Settings Utility Entering The iDRAC Settings UtilityRecommended Tools Removing And Installing a BladeRemoving The Blade Installing a Full-Height Blade Removing and Installing the BladeOpening And Closing The Blade Opening The BladeInside The Blade Closing The BladeCooling Shroud Removing The Cooling ShroudInstalling The Cooling Shroud Hard Drives/SSDsRemoving a Hard Drive/PCIe SSD Installing a Hard Drive/PCIe SSD Shutdown Procedure For Servicing a Hard Drive/PCIe SSDConfiguring The Boot Drive Hard Drive/SSD Backplane Removing The Hard-Drive/SSD BackplanePage Installing The Hard-Drive/SSD Backplane Module Mezzanine Cards Mezzanine Card Installation GuidelinesRemoving a Mezzanine Card Installing a Mezzanine Card Removing and Installing a Mezzanine CardNetwork Daughter Card/LOM Riser Card Removing The Network Daughter Card/LOM Riser CardManagement Riser Card Installing The Network Daughter Card/LOM Riser CardReplacing The SD Card Internal USB Key Replacing The Internal USB KeySD vFlash Card Replacing The SD vFlash CardProcessor/DIMM Blank Removing a Processor/DIMM BlankInstalling a Processor/DIMM Blank Removing and Installing a Processor/DIMM BlankProcessors Removing a ProcessorRemoving and Installing a Heat Sink Processor Shield Opening and Closing Lever Sequence Removing and Installing a Processor Installing a Processor System Board Removing The System BoardInstalling The System Board Removing and Installing the System BoardSystem Memory Memory channels are organized as follows Dimm General Memory Module Installation Guidelines Mode-Specific Guidelines Advanced ECC LockstepSample Memory Configurations Memory Mirroring1600 MT/s Memory Configurations Four Processors Page Removing Memory Modules Installing Memory Modules Nvram Backup Battery Replacing The Nvram Backup BatteryReplacing the Nvram Backup Battery Storage Controller Card/PCIe Extender CardRemoving The Storage Controller Card/PCIe Extender Card Screws Storage controller card Tabs Connector Installing The Storage Controller Card/PCIe Extender Card Removing and Installing a PCIe Extender CardTroubleshooting Your System Troubleshooting Hard Drives Troubleshooting USB DevicesTroubleshooting An Internal SD Card Troubleshooting ProcessorsTroubleshooting The Blade System Board Troubleshooting The Nvram Backup BatteryDell Online Diagnostics Dell Embedded System Diagnostics When To Use The Embedded System DiagnosticsSystem Diagnostic Controls Running The Embedded System DiagnosticsDisplayed if at least one event description is recorded Jumpers And Connectors System Board Jumper SettingsSystem Board Connectors System Board ConnectorsDisabling a Forgotten Password CPU2Page Technical Specifications Connectors Internal For temperatures between 35 C and 40 C, de-rate Viewing LCD Messages System Error MessagesLCD Status Messages Removing LCD MessagesDetails Error CodeAMP0300 Message ActionAMP0307 AMP0304AMP0306 AMP0308AMP0310 Message AMP0309 MessageAMP0312 Message AMP0315 Message AMP0313 MessageAMP0314 Message AMP0316 MessageAMP0320 Message AMP0318 MessageAMP0319 Message AMP0321 MessageASR0002 Message ASR0000 MessageASR0001 Message ASR0003 MessageASR0102 Message ASR0100 MessageASR0101 Message ASR0103 MessageASR0107 Message ASR0105 MessageASR0106 Message BAT0000 MessageBAT0012 Message BAT0007 MessageBAT0010 Message BAT0014 MessageCPU0000 Message BAT0019 MessageCBL0006 Message CPU0001 MessageCPU0005 Message CPU0003 MessageCPU0004 Message CPU0006 MessageCPU0100 Message CPU0010 MessageCPU0023 Message CPU0101 MessageCPU0201 Message CPU0200 MessageCPU0202 Message CPU0204 Message CPU0203 MessageCPU0700 Message CPU0702 Message CPU0701 MessageCPU0703 Message CPU0801 Message CPU0704 MessageCPU0802 Message CPU0805 Message CPU0803 MessageCPU0804 Message CPU0806 MessageHWC1002 Message CPU0816 MessageHWC1001 Message HWC1005 MessageHWC2006 Message HWC1010 MessageHWC1015 Message HWC2008 MessageHWC4000 Message HWC3002 MessageHWC3004 Message HWC4002 MessageHWC5002 Message HWC4015 MessageHWC5001 Message HWC5004 MessageHWC5034 Message HWC5031 MessageHWC5032 Message HWC5036 MessageHWC7006 Message HWC7002 MessageHWC7004 Message HWC7008 MessageMEM0001 Message LNK2700 MessageMEM0000 Message MEM0002 MessageMEM0009 Message MEM0005 MessageMEM0007 Message MEM0010 MessageMEM1001 Message MEM0701 MessageMEM0702 Message MEM1003 MessageMEM1206 Message MEM1016 MessageMEM1205 Message MEM1208 MessageOSE0000 Message MEM7002 MessageMEM8000 Message OSE0001 MessageOSE1003 Message OSE0005 MessageOSE1001 Message OSE1005 MessagePCI1306 Message PCI1302 MessagePCI1304 Message PCI1308 MessagePCI1320 Message PCI1316 MessagePCI1318 Message PCI1322 MessagePCI1348 Message PCI1344 MessagePCI1346 Message PCI1350 MessagePCI1360 Message PCI1356 MessagePCI1358 Message PCI1362 MessagePCI3002 Message PCI2002 MessagePCI3000 Message PCI3004 MessagePCI3014 Message PCI3010 MessagePCI3012 Message PDR0001 MessagePDR1016 Message PDR1001 MessagePDR1002 Message PDR1024 MessagePST0131 Message PST0129 MessagePST0130 Message PST0132 MessagePST0136 Message PST0134 MessagePST0135 Message PST0137 MessagePST0141 Message PST0139 MessagePST0140 Message PST0142 MessagePST0195 Message PST0193 MessagePST0194 Message PST0196 MessagePSU0002 Message PST0256 MessagePSU0001 Message PSU0003 MessagePSU0007 Message PSU0005 MessagePSU0006 Message PSU0008 MessagePSU1202 Message PSU0031 MessagePSU1201 Message PSU1203 MessagePWR1003 Message PWR1001 MessagePWR1002 Message PWR1004 MessagePWR1008 Message PWR1006 MessagePWR1007 Message RFM1003 MessageRFM1014 Message RFM1006 MessageRFM1008 Message RFM1016 MessageRFM1032 Message RFM1024 MessageRFM1026 Message RFM1034 MessageRFM2001 Message RFM1203 MessageRFM1205 Message RFM2002 MessageSecurity may be compromised Action Close the fan area. Check system logsSEC0040 Message SEC0031 MessageSEC0033 Message SEC0041 MessagePassword policies SEL0002 Message SEC0608 MessageSEC0610 Message SEL0006 MessageSEL1211 Message SEL1204 MessageSEL1209 Message SEL1300 MessageSEL1501 Message SEL1306 MessageSEL1308 Message SEL1502 MessageSEL9900 Message SEL1508 MessageSEL1510 Message SWC4004 MessageTMP0101 Message SWC5001 MessageTMP0100 Message TMP0102 MessageTMP0107 Message TMP0104 MessageTMP0106 Message TMP0108 MessageTMP0113 Message TMP0110 MessageTMP0112 Message TMP0114 MessageTMP0120 Message TMP0118 MessageTMP0119 Message TMP0121 MessageTMP0130 Message TMP0126 MessageTMP0128 Message TMP0132 MessageVLT0100 Message TMP0134 MessageVLT0101 Message VLT0103 Message VLT0102 MessageVLT0104 Message VLT0201 Message VLT0200 MessageVLT0202 Message VLT0204 Message VLT0203 MessageVLT0206 Message VLT0208 Message VLT0207 MessageVLT0209 Message VLT0212 Message VLT0210 MessageVLT0213 Message VLT0215 Message VLT0214 MessageVLT0216 Message VLT0219 Message VLT0218 MessageVLT0220 Message VLT0222 Message VLT0221 MessageVLT0224 Message VLT0226 Message VLT0225 MessageVLT0227 Message VLT0230 Message VLT0228 MessageVLT0231 Message VLT0233 Message VLT0232 MessageVLT0234 Message Diagnostic Messages Alert MessagesGetting Help Contacting Dell

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