Avaya DXX-1015-01 manual Alarms, Sheet 2

Page 36

Chapter 4 Alarms

Alarm Name

Priority

Description

Cause/Recommended

Action

 

 

 

 

 

 

 

FailADUCon

High

Connection to <uuid>

A connection to a remote

 

 

closed; n dropped

server has failed. The UUID of

 

 

watchers [reason]

the remote server is reported,

 

 

 

as is the number of clients that

 

 

 

were assigned to the server.

 

 

 

The reason is often

 

 

 

ADU.ServerFailed.

 

 

 

 

LostADUEvents

High

n events lost due to

Event handling requests are

 

 

network congestion or

timing out. n represents the

 

 

error

approximate number of events

 

 

 

that have been lost.

 

 

 

 

NoMeInDS

Emergency

This ADU Server is not

The configuration of servers

 

 

listed in the domain’s DS

and domains is incorrect.

 

 

for this ADU Server.

Contact Technical Support (1-

 

 

 

800-886-3244).

 

 

 

 

NoEventSink

High

A VESP_Request call

The server could not be

 

 

failed to send a request

reached. History is being lost.

 

 

to the server named by

If you are not using a server to

 

 

the EventSink

archive terminated ADUs, set

 

 

configuration parameter.

the database configuration

 

 

 

parameter to 0 and restart the

 

 

 

ADU Server.

 

 

 

Check the vesp.imp and

 

 

 

vespidl.pk installation files. If

 

 

 

they do not list the server and

 

 

 

interface, re-install the files and

 

 

 

restart the ADU Server.

 

 

 

 

Victims

High

Shutdown with n ADUs

This alarm should not be

 

 

in existence; objects

generated. Contact Technical

 

 

discarded

Support (1-800-886-3244.)

 

 

 

 

 

 

 

(Sheet 2 of 2)

 

 

 

 

36 Agent Data Unit Server Programmer’s Guide

Image 36
Contents Avaya Interaction Center Acknowledgment Contents Contents Agent Data Unit Server Programmer’s GuideBefore YOU Begin Typographical ConventionsContacting Technical Support Font Type MeaningProduct Documentation Readme FileElectronic Documentation Educational Services Educational ServicesIssue 1.0 June 2002 Printed DocumentationAgent Data Unit Server Programmer’s Guide Start-up Procedures Chapter ADU ServerOverview Cooperation of ADU Servers ADU ServerChapter Agent Data Unit Definition of an ADUADU Lifecycle ADU CreationListing Active ADUs ADU TerminationAgent Data Unit Bytes Example Description Contents AduidADU Data Table AduidADU Contents ADU Contents Core ADU FieldsField Name Description Set By Agent ADU Fields Description Set BySheet 1 Sheet 2 Sheet 3 Voice Data Containers Sheet 4Value Explanation Queue ADU Fields Following ADU fields are used by queues on Avaya ICContainers ContainersContainer Names and Special Tokens Containername .!loginid Limitations of Container SyntaxContainer Configurations Parameter Type Default DescriptionADU.Update VDU.Update ADU.Create VDU.CreateEDU Values written if tscon is set to true Agent Data Unit Chapter Event Monitoring ADU Event MonitoringDescription Message Starting and Stopping Event Monitoring Event MonitoringSetting Event Monitoring Criteria Setting Event Monitoring CriteriaMonitoring Criteria Syntax Example ADU.Assign loginid=Joe & ts.1.s=wrapup Symbol Definition Description Relational OperatorsBoolean Operators Monitoring Criteria WildcardsWildcard Definition Example Monitoring Criteria Examples Criteria Example DescriptionEvent Monitoring Agent Data Unit Server Programmer’s Guide Chapter Alarms Priority Description Cause/Recommended ActionAlarms Chapter ADU Server Configuration Configuration ParametersSystem Considerations ADU Server Alias NameADU Server Configuration Configuration Parameters Sheet 4 Set them on the Config tab of the ADU Server Editor dialog Name DescriptionADU Server Configuration Chapter IDL Specification IDL Specification Chapter ADU Server Methods Method ObjectivesException Information Routing Requests Method OverviewADU Server Methods Method Overview Methods ADU.AssignADU.Create ADU.Deassign ADU.DeleteOneValueADU.Deassign ADU.DeleteSubTree ADU.DeleteValuesADU.EventsIn ADU.FindADU.EventsIn ADU.FindByKey Locate an ADU having a key containingADU.FindOrCreate ADU.ForceTerminateADU.ForwardEvent ADU.FindOrCreateADU.GetActive ADU.GetOneValueADU.GetSomeValues ADU.GetSubTreeADU.GetSomeValues ADU.GetValues ADU.GetValueHistoryADU.GetValuesHistory ADU.GetValuesHistoryFirst value that was set was truth ADU.IncrValue ADU.MonitorADU.IncrValue ADU.RemoteWatcher ADU.SetAndTerminateADU.SetDefaultHistoryFilter ADU.SetAndTransferADU.SetAndTransfer ADU.SetHistoryFilter Hsnostart Hsnochange Hsnotransfer Hsnouser HsnodeleteADU.SetOneValue ADU.SetOneValueADU.SetValues ADU.SetValuesExtendedADU.Suspend ADU.TerminateADU.Suspend ADU.TerminateMine ADU.TouchADU.Transfer ADU.TransferADU Server Methods Agent Data Unit Server Programmer’s Guide Symbols IndexIndex AduidIssue 1.0 June 2002 Index Index Index Agent Data Unit Server Programmer’s Guide