Avaya DXX-1015-01 manual Issue 1.0 June 2002

Page 71

Index

D

Data Element Names 39 Database 38 database 38 Deassign method 49

Deassign method, to stop monitoring 28 DeleteOneValue method 49 DeleteSubTree method 50 DeleteValues method 50

DUindex Info1 39

DUindex Info2 40

DUindex Info3 40 DUindex Lookup1 39 DUindex Lookup2 39 duindex.info1 39 duindex.info2 40 duindex.info3 40 duindex.lookup1 39 duindex.lookup2 39 DumpADU 35 duration 15, 29 DUStore 39 dustore 39

DUStore ADU Batch Size 39

E

eDU methods VDU.Transfer 66

educational services 7 endtime 15, 29 Event Monitoring 27 Event monitoring

criteria

boolean operators 32

examples 33

relational operators 31

syntax 29

wildcards 32 starting 2728stopping 28

Event types 27 Events

list of 27

Exception Information 45 Exception information 45

F

FailADUCon 36 filter 41

Find Create to Search 39 Find method 51

FindByKey method 5253findcreatestoresearch 39 ForwardEvent method 53

G

gencount 41 GetActive method 54 GetOneValue method 54 GetSomeValues method 55 GetSubTree method 55 GetValueHistory method 56 GetValues method 56 GetValuesHistory method 57

H

History, maintaining duplicate 42

I

id 21

IDL specification 43 Idle Time 37 idletime 37 IncrValue method 59 InitAuxWork 18 initialdatalength 38 Interested parties list 12

K

keepevents 39

L

Label 37

last_termination 16 listadu utility 12 load 16

LocalADU, as alias name 37 logfilesize 42

Logged-In 1718

Logged-Out 1718login 16

loginid 16 logout 16 LostADUEvents 36

M

Max Active Adus 3738Maximum number of Revisions 39 maxkeptrevisions 39

maxkills 39 media 21

Issue 1.0 June 2002 71

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Contents Avaya Interaction Center Acknowledgment Contents Agent Data Unit Server Programmer’s Guide ContentsFont Type Meaning Before YOU BeginTypographical Conventions Contacting Technical SupportElectronic Documentation Product DocumentationReadme File Printed Documentation Educational ServicesEducational Services Issue 1.0 June 2002Agent Data Unit Server Programmer’s Guide Overview Start-up ProceduresChapter ADU Server ADU Server Cooperation of ADU ServersADU Creation Chapter Agent Data UnitDefinition of an ADU ADU LifecycleAgent Data Unit Listing Active ADUsADU Termination Aduid Bytes Example Description ContentsAduid ADU Data TableADU Contents Field Name Description Set By ADU ContentsCore ADU Fields Sheet 1 Agent ADU FieldsDescription Set By Sheet 2 Sheet 3 Value Explanation Voice Data ContainersSheet 4 Following ADU fields are used by queues on Avaya IC Queue ADU FieldsContainers ContainersContainer Names and Special Tokens Limitations of Container Syntax Containername .!loginidADU.Create VDU.Create Container ConfigurationsParameter Type Default Description ADU.Update VDU.UpdateEDU Values written if tscon is set to true Agent Data Unit Description Message Chapter Event MonitoringADU Event Monitoring Event Monitoring Starting and Stopping Event MonitoringMonitoring Criteria Syntax Setting Event Monitoring CriteriaSetting Event Monitoring Criteria Example ADU.Assign loginid=Joe & ts.1.s=wrapup Relational Operators Symbol Definition DescriptionWildcard Definition Example Boolean OperatorsMonitoring Criteria Wildcards Criteria Example Description Monitoring Criteria ExamplesEvent Monitoring Agent Data Unit Server Programmer’s Guide Priority Description Cause/Recommended Action Chapter AlarmsAlarms ADU Server Alias Name Chapter ADU Server ConfigurationConfiguration Parameters System ConsiderationsADU Server Configuration Configuration Parameters Sheet 4 Name Description Set them on the Config tab of the ADU Server Editor dialogADU Server Configuration Chapter IDL Specification IDL Specification Exception Information Chapter ADU Server MethodsMethod Objectives ADU Server Methods Routing RequestsMethod Overview Method Overview ADU.Create MethodsADU.Assign ADU.Deassign ADU.DeassignADU.DeleteOneValue ADU.DeleteValues ADU.DeleteSubTreeADU.EventsIn ADU.EventsInADU.Find Locate an ADU having a key containing ADU.FindByKeyADU.FindOrCreate ADU.FindOrCreateADU.ForceTerminate ADU.ForwardEventADU.GetOneValue ADU.GetActiveADU.GetSomeValues ADU.GetSomeValuesADU.GetSubTree ADU.GetValueHistory ADU.GetValuesADU.GetValuesHistory ADU.GetValuesHistoryFirst value that was set was truth ADU.IncrValue ADU.IncrValueADU.Monitor ADU.SetAndTerminate ADU.RemoteWatcherADU.SetAndTransfer ADU.SetDefaultHistoryFilterADU.SetAndTransfer Hsnostart Hsnochange Hsnotransfer Hsnouser Hsnodelete ADU.SetHistoryFilterADU.SetOneValue ADU.SetOneValueADU.SetValuesExtended ADU.SetValuesADU.Suspend ADU.SuspendADU.Terminate ADU.Touch ADU.TerminateMineADU.Transfer ADU.TransferADU Server Methods Agent Data Unit Server Programmer’s Guide Index SymbolsAduid IndexIssue 1.0 June 2002 Index Index Index Agent Data Unit Server Programmer’s Guide