Avaya DXX-1015-01 manual Index, Aduid

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Index

ADU.SetHistoryFilter 62 ADU.SetOneValue 63 ADU.SetValues 64 ADU.SetValuesExtended 64 ADU.Terminate 65 ADU.TerminateMine 66 ADU.Transfer 67

ADU Server, overview 9 ADU.Assign 48 ADU.change 27 ADU.Create 48 ADU.Deassign 49 ADU.delete 27 ADU.DeleteOneValue 49 ADU.DeleteSubTree 50 ADU.DeleteValues 50 ADU.drop 27 ADU.end 28 ADU.EventsIn 51 ADU.Find 51 ADU.FindByKey 52 ADU.FindOrCreate 53 ADU.ForceTerminate 53 ADU.ForwardEvent 53 ADU.GetActive 54 ADU.GetOneValue 54 ADU.GetSomeValues 55 ADU.GetSubTree 55 ADU.GetValueHistory 56 ADU.GetValues 56 ADU.GetValuesHistory 57 ADU.IncrValue 59 ADU.Monitor 59 ADU.RemoteWatcher 60 ADU.SetAndTerminate 60 ADU.SetAndTransfer 61 ADU.SetDefaultHistoryFilter 61 ADU.SetHistoryFilter 62 ADU.SetOneValue 63 ADU.SetValues 64 ADU.SetValuesExtended 64 ADU.Suspend 65 ADU.Terminate 65 ADU.TerminateMine 66 ADU.Touch 66 ADU.Transfer 67 ADU.transfer 28 ADU.watch 28

adu_id 15 aducon 24

Adudata Alarm Priority 40 Adudata Data Only Name 40 Adudata Event Ifname 40

Adudata Event Name 40 adudata.alarm.priority 40 adudata.data.onlyname 40 adudata.event.ifname 40 adudata.eventname 40 adudata.perecnt 39 ADUHS, support for 42 aduhskeepname 41

ADUID 9

ADUID, structure of 13 adus 38

agent fields 16 Alarm Name 35 Alarms 35 Alerting 18

Alias name, reserved 37 Assign method 48

Assign, request to monitor ADUs 27 AssignFail 35

autostart 41 AuxWork 18 auxwork..detail 16 auxwork..endtime 16 auxwork..starttime 16 Available 1718

B

BadADUInDS 35

Busy 17

C

call containers contents (QeS 5.5) 19

ceiling 16

Checkpoint frequency 37 checkpoint.interval 37 cobject 16 Completed 18 connector 20 contactcount 20 contactsoffered 21 Containers

description of 21 limitations of tokens 23 names and tokens 22

containers_56_style 24 containers_60_style 24 Cooperation of ADU Servers 10 Create a new ADU 11, 48 Create method 48

createtime 15, 29 createtimet 15, 29

70 Agent Data Unit Server Programmer’s Guide

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Contents Avaya Interaction Center Acknowledgment Contents Contents Agent Data Unit Server Programmer’s GuideContacting Technical Support Before YOU BeginTypographical Conventions Font Type MeaningReadme File Product DocumentationElectronic Documentation Issue 1.0 June 2002 Educational ServicesEducational Services Printed DocumentationAgent Data Unit Server Programmer’s Guide Chapter ADU Server Start-up ProceduresOverview Cooperation of ADU Servers ADU ServerADU Lifecycle Chapter Agent Data UnitDefinition of an ADU ADU CreationADU Termination Listing Active ADUsAgent Data Unit ADU Data Table Bytes Example Description ContentsAduid AduidADU Contents Core ADU Fields ADU ContentsField Name Description Set By Description Set By Agent ADU FieldsSheet 1 Sheet 2 Sheet 3 Sheet 4 Voice Data ContainersValue Explanation Queue ADU Fields Following ADU fields are used by queues on Avaya ICContainers ContainersContainer Names and Special Tokens Containername .!loginid Limitations of Container SyntaxADU.Update VDU.Update Container ConfigurationsParameter Type Default Description ADU.Create VDU.CreateEDU Values written if tscon is set to true Agent Data Unit ADU Event Monitoring Chapter Event MonitoringDescription Message Starting and Stopping Event Monitoring Event MonitoringSetting Event Monitoring Criteria Setting Event Monitoring CriteriaMonitoring Criteria Syntax Example ADU.Assign loginid=Joe & ts.1.s=wrapup Symbol Definition Description Relational OperatorsMonitoring Criteria Wildcards Boolean OperatorsWildcard Definition Example Monitoring Criteria Examples Criteria Example DescriptionEvent Monitoring Agent Data Unit Server Programmer’s Guide Chapter Alarms Priority Description Cause/Recommended ActionAlarms System Considerations Chapter ADU Server ConfigurationConfiguration Parameters ADU Server Alias NameADU Server Configuration Configuration Parameters Sheet 4 Set them on the Config tab of the ADU Server Editor dialog Name DescriptionADU Server Configuration Chapter IDL Specification IDL Specification Method Objectives Chapter ADU Server MethodsException Information Method Overview Routing RequestsADU Server Methods Method Overview ADU.Assign MethodsADU.Create ADU.DeleteOneValue ADU.DeassignADU.Deassign ADU.DeleteSubTree ADU.DeleteValuesADU.Find ADU.EventsInADU.EventsIn ADU.FindByKey Locate an ADU having a key containingADU.ForwardEvent ADU.FindOrCreateADU.ForceTerminate ADU.FindOrCreateADU.GetActive ADU.GetOneValueADU.GetSubTree ADU.GetSomeValuesADU.GetSomeValues ADU.GetValues ADU.GetValueHistoryADU.GetValuesHistory ADU.GetValuesHistoryFirst value that was set was truth ADU.Monitor ADU.IncrValueADU.IncrValue ADU.RemoteWatcher ADU.SetAndTerminateADU.SetAndTransfer ADU.SetDefaultHistoryFilterADU.SetAndTransfer ADU.SetHistoryFilter Hsnostart Hsnochange Hsnotransfer Hsnouser HsnodeleteADU.SetOneValue ADU.SetOneValueADU.SetValues ADU.SetValuesExtendedADU.Terminate ADU.SuspendADU.Suspend ADU.TerminateMine ADU.TouchADU.Transfer ADU.TransferADU Server Methods Agent Data Unit Server Programmer’s Guide Symbols IndexIndex AduidIssue 1.0 June 2002 Index Index Index Agent Data Unit Server Programmer’s Guide