Avaya DXX-1015-01 manual Index, Symbols

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INDEX

Symbols

(adudata.alarm.priority) 40 (adudata.data.onlyname) 40 (adudata.event.ifname) 40 (adudata.eventname) 40 (adudata.perecnt) 39 (adus) 38 (checkpoint.interval) 37 (database) 38 (duindex.info1) 39

(duindex.info2) 40

(duindex.info3) 40 (duindex.lookup1) 39

(duindex.lookup2) 39 (dustore) 39 (filter) 41 (findcreatestoresearch) 39 (idletime) 37 (initialdatalength) 38 (keepevents) 39 (maxkeptrevisions) 39 (maxkills) 39 (nouserinterval) 38 (pollwait) 39 (poolgrowsize) 38 (poolsize) 38 (randomkillinterval) 38 (repackfree) 38 (reportkeepname) 41 (scaninterval) 38 (serverresetinterval) 39

(serverretryinterval) 39 (suspendinterval) 39 (watchers) 38

..eduid 17

..sourcequeue 17

..state 18

..state.. 18

.abandoned 16

.ceiling 16

.connector 16

.contactcount 16

.contactsoffered 17

.currentload 17

.load 17

.login 17

.loginid 17

.logout 17

.privileges 17

.state 17

.state..total 17

.updatetime 17

A

abandoned 20 Active 1718ADU 9

activity 11 agent fields 16 creation 11 description 11 listing active 12 queue fields 20 structure 13 termination 12, 6566

abnormal 15

ADU Contents 14 Adu Data Percent 39 ADU methods

ADU.Assign 48

ADU.Create 48 ADU.Deassign 49 ADU.DeleteOneValue 49 ADU.DeleteSubTree 50 ADU.DeleteValues 50 ADU.Find 51 ADU.FindByKey 52 ADU.FindOrCreate 53 ADU.ForwardEvent 53 ADU.GetActive 54 ADU.GetOneValue 54 ADU.GetSomeValues 55 ADU.GetSubTree 55 ADU.GetValueHistory 56 ADU.GetValues 56 ADU.GetValuesHistory 57 ADU.IncrValue 59 ADU.Monitor 59 ADU.RemoteWatcher 60 ADU.SetAndTerminate 60 ADU.SetAndTransfer 61 ADU.SetDefaultHistoryFilter 61

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Contents Avaya Interaction Center Acknowledgment Contents Agent Data Unit Server Programmer’s Guide ContentsTypographical Conventions Before YOU BeginContacting Technical Support Font Type MeaningProduct Documentation Readme FileElectronic Documentation Educational Services Educational ServicesIssue 1.0 June 2002 Printed DocumentationAgent Data Unit Server Programmer’s Guide Start-up Procedures Chapter ADU ServerOverview ADU Server Cooperation of ADU ServersDefinition of an ADU Chapter Agent Data UnitADU Lifecycle ADU CreationListing Active ADUs ADU TerminationAgent Data Unit Aduid Bytes Example Description ContentsADU Data Table AduidADU Contents ADU Contents Core ADU FieldsField Name Description Set By Agent ADU Fields Description Set BySheet 1 Sheet 2 Sheet 3 Voice Data Containers Sheet 4Value Explanation Following ADU fields are used by queues on Avaya IC Queue ADU FieldsContainers ContainersContainer Names and Special Tokens Limitations of Container Syntax Containername .!loginidParameter Type Default Description Container ConfigurationsADU.Update VDU.Update ADU.Create VDU.CreateEDU Values written if tscon is set to true Agent Data Unit Chapter Event Monitoring ADU Event MonitoringDescription Message Event Monitoring Starting and Stopping Event MonitoringSetting Event Monitoring Criteria Setting Event Monitoring CriteriaMonitoring Criteria Syntax Example ADU.Assign loginid=Joe & ts.1.s=wrapup Relational Operators Symbol Definition DescriptionBoolean Operators Monitoring Criteria WildcardsWildcard Definition Example Criteria Example Description Monitoring Criteria ExamplesEvent Monitoring Agent Data Unit Server Programmer’s Guide Priority Description Cause/Recommended Action Chapter AlarmsAlarms Configuration Parameters Chapter ADU Server ConfigurationSystem Considerations ADU Server Alias NameADU Server Configuration Configuration Parameters Sheet 4 Name Description Set them on the Config tab of the ADU Server Editor dialogADU Server Configuration Chapter IDL Specification IDL Specification Chapter ADU Server Methods Method ObjectivesException Information Routing Requests Method OverviewADU Server Methods Method Overview Methods ADU.AssignADU.Create ADU.Deassign ADU.DeleteOneValueADU.Deassign ADU.DeleteValues ADU.DeleteSubTreeADU.EventsIn ADU.FindADU.EventsIn Locate an ADU having a key containing ADU.FindByKeyADU.ForceTerminate ADU.FindOrCreateADU.ForwardEvent ADU.FindOrCreateADU.GetOneValue ADU.GetActiveADU.GetSomeValues ADU.GetSubTreeADU.GetSomeValues ADU.GetValueHistory ADU.GetValuesADU.GetValuesHistory ADU.GetValuesHistoryFirst value that was set was truth ADU.IncrValue ADU.MonitorADU.IncrValue ADU.SetAndTerminate ADU.RemoteWatcherADU.SetDefaultHistoryFilter ADU.SetAndTransferADU.SetAndTransfer Hsnostart Hsnochange Hsnotransfer Hsnouser Hsnodelete ADU.SetHistoryFilterADU.SetOneValue ADU.SetOneValueADU.SetValuesExtended ADU.SetValuesADU.Suspend ADU.TerminateADU.Suspend ADU.Touch ADU.TerminateMineADU.Transfer ADU.TransferADU Server Methods Agent Data Unit Server Programmer’s Guide Index SymbolsAduid IndexIssue 1.0 June 2002 Index Index Index Agent Data Unit Server Programmer’s Guide