Dell 200 owner manual 114

Page 114

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Website: support.euro.dell.com
E-mail for French-speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Technical Support for XPS portable computers only	02 481 92 96
Technical Support for all other Dell computers	02 481 92 88
Technical Support Fax	02 481 92 95
Customer Care	02 713 15 65
Corporate Sales	02 481 91 00
Fax	02 481 92 99
Switchboard	02 481 91 00

Bermuda	General Support	1-800-342-0671

Bolivia	General Support	toll-free: 800-10-0238

Brazil	Website: www.dell.com/br
International Access Code: 00	Customer Support, Technical Support	0800 90 3355
Country Code: 55	Technical Support Fax	51 481 5470
City Code: 51	Customer Care Fax	51 481 5480
	Sales	0800 90 3390

British Virgin Islands	General Support	toll-free: 1-866-278-6820

Brunei	Customer Technical Support (Penang, Malaysia)	604 633 4966
Country Code: 673	Customer Care (Penang, Malaysia)	604 633 4888
	Transaction Sales (Penang, Malaysia)	604 633 4955

Canada (North York, Ontario)	Online Order Status: www.dell.ca/ostatus
International Access Code: 011	AutoTech (automated technical support)	toll-free: 1-800-247-9362
	Customer Care (Home Sales/Small Business)	toll-free: 1-800-847-4096
	Customer Care (med./large business, government)	toll-free: 1-800-326-9463
	Technical Support (Home Sales/Small Business)	toll-free: 1-800-847-4096
	Technical Support (med./large bus., government)	toll-free: 1-800-387-5757
	Technical Support (printers, projectors, televisions,	1-877-335-5767
	handhelds, digital jukebox, and wireless)
	Sales (Home Sales/Small Business)	toll-free: 1-800-387-5752
	Sales (med./large bus., government)	toll-free: 1-800-387-5755
	Spare Parts Sales & Extended Service Sales	1 866 440 3355

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Appendix

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAddressing Memory With 4-GB Configurations Connecting and Disconnecting Drive CablesReplacing the External Modem Connector 105 100102 107Contents What Are You Looking For? Find it Here Warranty information Finding InformationFinding Information Order status, warranty, and repair information Use the Service Tag toWhen you use UpdatesClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Finding Information Setting Up a Printer Setting Up and Using Your ComputerPrinter Cable Using a Media Card Reader Optional Connecting a USB PrinterUSB connector on computer USB printer cable Connecting a TV Optional Connecting to a Network Adapter Setting Up a Home and Office NetworkChanging the Display Settings Network adapter connector on computerSetting Up Your Internet Connection Connecting to the InternetNetwork Setup Wizard Click Checklist for creating a networkPlaying a CD or DVD Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Setting Up and Using Your Computer CD player includes the following basic buttons How to Copy a CD or DVD Adjusting the VolumeAdjusting the Picture Copying CDs and DVDsUsing Blank CDs and DVDs Media Type Read Write RewritableHelpful Tips Power Management Standby ModeHibernate Mode Power Options Properties Power Schemes TabAdvanced Tab Using Intel Viiv Quick Resume Technology OptionalUnderstanding Intel Viiv Technology Optional Hibernate TabEnabling the QRT Feature in System Setup Enabling the QRT feature in the Operating systemHyper-Threading Click Hardware and click Device Manager Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Media Card Reader Problems Ieee 1394 Device ProblemsKeyboard Problems Lockups and Software ProblemsComputer does not start up Program crashes repeatedly Computer stops respondingProgram stops responding Program is designed for an earlier Windows operating systemMemory Problems Other software problemsMouse Problems Simultaneously press CtrlEsc to display the Start menuComputer Start the computer Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionModules installed, remove Remove the card, reinstall it seeIf the problem still exists, install a Normally, reinstall an additionalIf there is an error message on your Press the power buttonRemote control Screen identifying a problem with aDell Diagnostics Main Menu Dell DiagnosticsWhen to Use the Dell Diagnostics Option FunctionWhat Is a Driver? DriversTab Function Manually Reinstalling Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Creating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore Enabling System RestoreUsing Dell PC Restore by Symantec Removing Dell PC Restore Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerRemoving and Installing Parts CD/DVD drive eject Front and Back View of the ComputerFront View ButtonSteady green The computer is in a normal operating state Remain connected, such as printers and keyboardsNo light The computer is turned off Front-panel doorCard slots Appropriate connectorBack View CardsConnector Line-in connector AttachedReliable operation Network activity light Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Power Internal speaker Processor connector CPUPassword jumper Processor fan ConnectorMemory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing MemorySecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryInstalling a PCI Express Card X16 card X1 card PCI ExpressX16 card slot Edge connector Securing slot Card connector Securing tab Retention arm tabCard not fully seated Card fully Bracket SeatedRetention arm PCI Express card Edge connector Card connector Removing a PCI Express CardConnecting Drive Cables DrivesCD/DVD drive Hard drive Connecting and Disconnecting Drive Cables Drive Interface ConnectorsPower Cable Connector Serial ATA Connector Interface cable Interface connectorHard Drive Power cable Removing a Hard DriveTabs Hard drive Installing a Hard Drive Tabs Drive Drive bracketCD/DVD Drive Removing a CD/DVD DriveCD/DVD drive Drive release latch Installing a CD/DVD Drive Unpack the drive and prepare it for installationMedia Card Reader Interface cable Removing and Installing Parts Removing a Media Card ReaderInstalling a Media Card Reader Media Card Reader Drive release latchInterface cable Removing and Installing Parts Floppy Drive Optional Removing a Floppy DriveDisconnect the interface cable from the system board see Floppy drive Drive release latchInstalling a Floppy Drive Removing and Installing Parts Replacing the Modem Pull tab Removing and Installing PartsModem Screws Modem cableReplacing the External Modem Connector Battery ScrewReplacing the Battery Battery positive sideReplacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins NICProcessor power Video Hole D-SUB connectorFloppy connector Serial ATAAn explanation of the diagnostic light codes Controls and Lights Power control Push button Power lightProblems on StateSystem Setup OverviewEntering System Setup System Setup Screens100 101 System Setup Options Ahci or ATA mode102 103 Times Password option104 Monday through FridayChanging Boot Sequence for the Current Boot Boot SequenceOption Settings 105Changing Boot Sequence for Future Boots 106Clearing Forgotten Passwords 107Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 108Mouse CDs and DVDsFCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and PeripheralsContacting Dell 111Antigua and Barbuda 112Toll-free Argentina Buenos Aires113 114 China Xiamen 115Chile Santiago 592 818116 117 118 119 120 121 122 123 124 125 126 127 128 129 IndexNetwork Setup Wizard Compatibility, 35 restore to previous operating 131Hardware Troubleshooter Booting to devices Video Problems Volume Adjusting 132Wizard Help and Support Center

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