Dell 200 owner manual 122

Page 122

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Mexico	Customer Technical Support	001-877-384-8979
International Access Code: 00		or 001-877-269-3383
Country Code: 52	Sales	50-81-8800
		or 01-800-888-3355
	Customer Service	001-877-384-8979
		or 001-877-269-3383
	Main	50-81-8800
		or 01-800-888-3355

Montserrat	General Support	toll-free: 1-866-278-6822

Netherlands Antilles	General Support	001-800-882-1519

Netherlands (Amsterdam)	Website: support.euro.dell.com
International Access Code: 00 Technical Support for XPS portable computers only		020 674 45 94
Country Code: 31	Technical Support for all other Dell computers	020 674 45 00
City Code: 20	Technical Support Fax	020 674 47 66
	Home/Small Business Customer Care	020 674 42 00
	Relational Customer Care	020 674 4325
	Home/Small Business Sales	020 674 55 00
	Relational Sales	020 674 50 00
	Home/Small Business Sales Fax	020 674 47 75
	Relational Sales Fax	020 674 47 50
	Switchboard	020 674 50 00
	Switchboard Fax	020 674 47 50

122

Appendix

Image 122

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesReplacing the External Modem Connector Addressing Memory With 4-GB ConfigurationsConnecting and Disconnecting Drive Cables 105 100102 107Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information Order status, warranty, and repair information Use the Service Tag toWhen you use UpdatesFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Using a Media Card Reader OptionalConnecting a USB Printer Connecting a TV Optional Connecting to a Network Adapter Setting Up a Home and Office NetworkChanging the Display Settings Network adapter connector on computerSetting Up Your Internet Connection Connecting to the InternetNetwork Setup Wizard Click Checklist for creating a networkIf you have a CD, click Use the CD I got from an ISP Playing a CD or DVDClick Connect to the Internet Setting Up and Using Your Computer CD player includes the following basic buttons How to Copy a CD or DVD Adjusting the VolumeAdjusting the Picture Copying CDs and DVDsUsing Blank CDs and DVDs Media Type Read Write RewritableHelpful Tips Hibernate Mode Power ManagementStandby Mode Power Options Properties Power Schemes TabAdvanced Tab Using Intel Viiv Quick Resume Technology OptionalUnderstanding Intel Viiv Technology Optional Hibernate TabHyper-Threading Enabling the QRT Feature in System SetupEnabling the QRT feature in the Operating system Click Hardware and click Device Manager Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Media Card Reader Problems Ieee 1394 Device ProblemsComputer does not start up Keyboard ProblemsLockups and Software Problems Program crashes repeatedly Computer stops respondingProgram stops responding Program is designed for an earlier Windows operating systemMemory Problems Other software problemsComputer Start the computer Mouse ProblemsSimultaneously press CtrlEsc to display the Start menu Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionModules installed, remove Remove the card, reinstall it seeIf the problem still exists, install a Normally, reinstall an additionalIf there is an error message on your Press the power buttonRemote control Screen identifying a problem with aDell Diagnostics Main Menu Dell DiagnosticsWhen to Use the Dell Diagnostics Option FunctionTab Function What Is a Driver?Drivers Manually Reinstalling Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPRestoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Creating a Restore Point Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerRemoving and Installing Parts CD/DVD drive eject Front and Back View of the ComputerFront View ButtonSteady green The computer is in a normal operating state Remain connected, such as printers and keyboardsNo light The computer is turned off Front-panel doorCard slots Appropriate connectorBack View CardsReliable operation Network activity light Connector Line-in connectorAttached Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Power Internal speaker Processor connector CPUPassword jumper Processor fan ConnectorMemory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing MemorySecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryX16 card slot Installing a PCI Express CardX16 card X1 card PCI Express Edge connector Securing slot Card connector Securing tab Retention arm tabCard not fully seated Card fully Bracket SeatedRetention arm PCI Express card Edge connector Card connector Removing a PCI Express CardCD/DVD drive Hard drive Connecting Drive CablesDrives Connecting and Disconnecting Drive Cables Drive Interface ConnectorsPower Cable Connector Serial ATA Connector Interface cable Interface connectorHard Drive Tabs Hard drive Power cableRemoving a Hard Drive Installing a Hard Drive Tabs Drive Drive bracketCD/DVD Drive Removing a CD/DVD DriveCD/DVD drive Drive release latch Installing a CD/DVD Drive Unpack the drive and prepare it for installationMedia Card Reader Interface cable Removing and Installing Parts Removing a Media Card ReaderInstalling a Media Card Reader Media Card Reader Drive release latchInterface cable Removing and Installing Parts Floppy Drive Optional Removing a Floppy DriveDisconnect the interface cable from the system board see Floppy drive Drive release latchInstalling a Floppy Drive Removing and Installing Parts Replacing the Modem Pull tab Removing and Installing PartsModem Screws Modem cableReplacing the External Modem Connector Battery ScrewReplacing the Battery Battery positive sideReplacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins NICProcessor power Video Hole D-SUB connectorFloppy connector Serial ATAAn explanation of the diagnostic light codes Controls and Lights Power control Push button Power lightProblems on StateSystem Setup Overview100 Entering System SetupSystem Setup Screens 101 102 System Setup OptionsAhci or ATA mode 103 Times Password option104 Monday through FridayChanging Boot Sequence for the Current Boot Boot SequenceOption Settings 105Changing Boot Sequence for Future Boots 106Clearing Forgotten Passwords 107Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 108Mouse CDs and DVDsFCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and PeripheralsContacting Dell 111Antigua and Barbuda 112Toll-free Argentina Buenos Aires113 114 China Xiamen 115Chile Santiago 592 818116 117 118 119 120 121 122 123 124 125 126 127 128 129 IndexNetwork Setup Wizard Compatibility, 35 restore to previous operating 131Hardware Troubleshooter Booting to devices Video Problems Volume Adjusting 132Wizard Help and Support Center

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