Dell 200 owner manual 128

Page 128

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

U.S.A. (Austin, Texas)

Automated Order-Status Service

toll-free: 1-800-433-9014

International Access Code: 011 AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

Country Code: 1

Technical Support (Dell TV, Printers, and

toll-free 1-877-459-7298

 

Projectors) for Relationship customers

 

 

Consumer (Home and Home Office) Technical

toll-free: 1-800-624-9896

 

Support for all other Dell products

 

 

Customer Service

toll-free: 1-800-624-9897

 

DellNet™ Service and Support

toll-free: 1-877-Dellnet

 

 

(1-877-335-5638)

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

 

Financial Services website:

 

 

www.dellfinancialservices.com

 

 

Financial Services (lease/loans)

toll-free: 1-877-577-3355

 

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

 

Business

 

 

Customer Service and Technical Support

toll-free: 1-800-456-3355

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

 

Printers and Projectors Technical Support

toll-free: 1-877-459-7298

 

Public (government, education, and healthcare)

 

 

Customer Service and Technical Support

toll-free: 1-800-456-3355

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

 

Dell Sales

toll-free: 1-800-289-3355

 

 

or toll-free: 1-800-879-3355

 

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

 

Software and Peripherals Sales

toll-free: 1-800-671-3355

 

Spare Parts Sales

toll-free: 1-800-357-3355

 

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

 

Fax

toll-free: 1-800-727-8320

 

Dell Services for the Deaf, Hard-of-Hearing, or

toll-free: 1-877-DELLTTY

 

Speech-Impaired

(1-877-335-5889)

 

 

 

 

 

U.S. Virgin Islands

General Support

1-877-673-3355

 

 

 

Venezuela

General Support

8001-3605

 

 

 

128

Appendix

Page 127 Page 129
Image 128
Page 127 Page 129
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesReplacing the External Modem Connector Addressing Memory With 4-GB ConfigurationsConnecting and Disconnecting Drive Cables 100 102105 107Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information Use the Service Tag to When you useOrder status, warranty, and repair information UpdatesFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Using a Media Card Reader OptionalConnecting a USB Printer Connecting a TV Optional Setting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network adapter connector on computerConnecting to the Internet Network Setup WizardSetting Up Your Internet Connection Click Checklist for creating a networkIf you have a CD, click Use the CD I got from an ISP Playing a CD or DVDClick Connect to the Internet Setting Up and Using Your Computer CD player includes the following basic buttons Adjusting the Volume Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsUsing Blank CDs and DVDs Media Type Read Write RewritableHelpful Tips Hibernate Mode Power ManagementStandby Mode Power Options Properties Power Schemes TabUsing Intel Viiv Quick Resume Technology Optional Understanding Intel Viiv Technology OptionalAdvanced Tab Hibernate TabHyper-Threading Enabling the QRT Feature in System SetupEnabling the QRT feature in the Operating system Click Hardware and click Device Manager Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Media Card Reader Problems Ieee 1394 Device ProblemsComputer does not start up Keyboard ProblemsLockups and Software Problems Computer stops responding Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemMemory Problems Other software problemsComputer Start the computer Mouse ProblemsSimultaneously press CtrlEsc to display the Start menu Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aModules installed, remove Normally, reinstall an additionalPress the power button Remote controlIf there is an error message on your Screen identifying a problem with aDell Diagnostics When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionTab Function What Is a Driver?Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackManually Reinstalling Drivers Windows XPRestoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Creating a Restore Point Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerRemoving and Installing Parts Front and Back View of the Computer Front ViewCD/DVD drive eject ButtonRemain connected, such as printers and keyboards No light The computer is turned offSteady green The computer is in a normal operating state Front-panel doorAppropriate connector Back ViewCard slots CardsReliable operation Network activity light Connector Line-in connectorAttached Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Internal speaker Processor connector CPU Password jumperPower Processor fan ConnectorMemory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing MemorySecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryX16 card slot Installing a PCI Express CardX16 card X1 card PCI Express Edge connector Securing slot Card connector Securing tab Retention arm tabCard not fully seated Card fully Bracket SeatedRetention arm PCI Express card Edge connector Card connector Removing a PCI Express CardCD/DVD drive Hard drive Connecting Drive CablesDrives Drive Interface Connectors Power Cable ConnectorConnecting and Disconnecting Drive Cables Serial ATA Connector Interface cable Interface connectorHard Drive Tabs Hard drive Power cableRemoving a Hard Drive Installing a Hard Drive Tabs Drive Drive bracketCD/DVD Drive Removing a CD/DVD DriveCD/DVD drive Drive release latch Installing a CD/DVD Drive Unpack the drive and prepare it for installationMedia Card Reader Interface cable Removing and Installing Parts Removing a Media Card ReaderInstalling a Media Card Reader Media Card Reader Drive release latchInterface cable Removing and Installing Parts Floppy Drive Optional Removing a Floppy DriveDisconnect the interface cable from the system board see Floppy drive Drive release latchInstalling a Floppy Drive Removing and Installing Parts Pull tab Removing and Installing Parts ModemReplacing the Modem Screws Modem cableReplacing the External Modem Connector Battery ScrewReplacing the Battery Battery positive sideReplacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins NICVideo Hole D-SUB connector Floppy connectorProcessor power Serial ATAControls and Lights Power control Push button Power light Problems onAn explanation of the diagnostic light codes StateSystem Setup Overview100 Entering System SetupSystem Setup Screens 101 102 System Setup OptionsAhci or ATA mode 103 Password option 104Times Monday through FridayBoot Sequence Option SettingsChanging Boot Sequence for the Current Boot 105Changing Boot Sequence for Future Boots 106Clearing Forgotten Passwords 107Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 108Mouse CDs and DVDsDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsContacting Dell 111112 Toll-freeAntigua and Barbuda Argentina Buenos Aires113 114 115 Chile SantiagoChina Xiamen 592 818116 117 118 119 120 121 122 123 124 125 126 127 128 129 IndexNetwork Setup Wizard Compatibility, 35 restore to previous operating 131Booting to devices Video Problems Volume Adjusting 132 WizardHardware Troubleshooter Help and Support Center
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