Dell 200 owner manual 127

Page 127

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Thailand

Website: support.ap.dell.com

 

International Access Code: 001

Technical Support (OptiPlex, Latitude, and Dell

toll-free: 1800 0060 07

Country Code: 66

Precision)

 

 

 

 

Technical Support (PowerApp, PowerEdge,

toll-free: 1800 0600 09

 

PowerConnect, and PowerVault)

 

 

Customer Care

toll-free:1800 006 007

 

 

(option 7)

 

Corporate Sales

toll-free: 1800 006 009

 

Transaction Sales

toll-free: 1800 006 006

 

 

 

Trinidad/Tobago

General Support

1-800-805-8035

 

 

 

Turks and Caicos Islands

General Support

toll-free: 1-866-540-3355

 

 

 

U.K. (Bracknell)

Website: support.euro.dell.com

 

International Access Code: 00

Customer Care website:

 

Country Code: 44

support.euro.dell.com/uk/en/ECare/Form/Home.asp

 

 

 

City Code: 1344

E-mail: dell_direct_support@dell.com

 

 

 

 

Technical Support (Corporate/Preferred

0870 908 0500

 

Accounts/PAD [1000+ employees])

 

 

Technical Support for XPS portable computers only

0870 366 4180

 

Technical Support (direct and general) for all other

0870 908 0800

 

products

 

 

Global Accounts Customer Care

01344 373 186

 

Home and Small Business Customer Care

0870 906 0010

 

Corporate Customer Care

01344 373 185

 

Preferred Accounts (500–5000 employees)

0870 906 0010

 

Customer Care

 

 

Central Government Customer Care

01344 373 193

 

Local Government & Education Customer Care

01344 373 199

 

Health Customer Care

01344 373 194

 

Home and Small Business Sales

0870 907 4000

 

Corporate/Public Sector Sales

01344 860 456

 

Home and Small Business Fax

0870 907 4006

 

 

 

Uruguay

General Support

toll-free: 000-413-598-2521

 

 

 

Appendix

127

Image 127
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreConnecting and Disconnecting Drive Cables Addressing Memory With 4-GB ConfigurationsReplacing the External Modem Connector 107 100102 105Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information Updates Use the Service Tag toWhen you use Order status, warranty, and repair informationClick the arrow icon Click the topic that describes your problemFollow the instructions on the screen Finding Information Setting Up and Using Your Computer Setting Up a PrinterPrinter Cable Connecting a USB Printer Using a Media Card Reader OptionalUSB connector on computer USB printer cable Connecting a TV Optional Network adapter connector on computer Setting Up a Home and Office NetworkChanging the Display Settings Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard Setting Up Your Internet ConnectionClick Connect to the Internet Playing a CD or DVDIf you have a CD, click Use the CD I got from an ISP Setting Up and Using Your Computer CD player includes the following basic buttons Copying CDs and DVDs Adjusting the VolumeAdjusting the Picture How to Copy a CD or DVDMedia Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Standby Mode Power ManagementHibernate Mode Power Schemes Tab Power Options PropertiesHibernate Tab Using Intel Viiv Quick Resume Technology OptionalUnderstanding Intel Viiv Technology Optional Advanced TabEnabling the QRT feature in the Operating system Enabling the QRT Feature in System SetupHyper-Threading Click Hardware and click Device Manager Solving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsError Messages Ieee 1394 Device Problems Media Card Reader ProblemsLockups and Software Problems Keyboard ProblemsComputer does not start up Program is designed for an earlier Windows operating system Computer stops respondingProgram stops responding Program crashes repeatedlyOther software problems Memory ProblemsSimultaneously press CtrlEsc to display the Start menu Mouse ProblemsComputer Start the computer Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsNormally, reinstall an additional Remove the card, reinstall it seeIf the problem still exists, install a Modules installed, removeScreen identifying a problem with a Press the power buttonRemote control If there is an error message on yourOption Function Dell DiagnosticsWhen to Use the Dell Diagnostics Dell Diagnostics Main MenuDrivers What Is a Driver?Tab Function Windows XP Reinstalling DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring Your Operating System Restoring the Computer to an Earlier Operating State Creating a Restore PointEnabling System Restore Undoing the Last System RestoreUsing Dell PC Restore by Symantec Removing Dell PC Restore Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsRemoving and Installing Parts Button Front and Back View of the ComputerFront View CD/DVD drive ejectFront-panel door Remain connected, such as printers and keyboardsNo light The computer is turned off Steady green The computer is in a normal operating stateCards Appropriate connectorBack View Card slotsAttached Connector Line-in connectorReliable operation Network activity light Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Processor fan Connector Internal speaker Processor connector CPUPassword jumper PowerDDR2 Memory Overview MemoryInstalling Memory Addressing Memory With 4-GB ConfigurationsNotch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory CardsX16 card X1 card PCI Express Installing a PCI Express CardX16 card slot Retention arm tab Edge connector Securing slot Card connector Securing tabSeated Card not fully seated Card fully BracketRemoving a PCI Express Card Retention arm PCI Express card Edge connector Card connectorDrives Connecting Drive CablesCD/DVD drive Hard drive Serial ATA Connector Interface cable Interface connector Drive Interface ConnectorsPower Cable Connector Connecting and Disconnecting Drive CablesHard Drive Removing a Hard Drive Power cableTabs Hard drive Tabs Drive Drive bracket Installing a Hard DriveRemoving a CD/DVD Drive CD/DVD DriveCD/DVD drive Drive release latch Unpack the drive and prepare it for installation Installing a CD/DVD DriveMedia Card Reader Removing a Media Card Reader Interface cable Removing and Installing PartsMedia Card Reader Drive release latch Installing a Media Card ReaderInterface cable Removing and Installing Parts Removing a Floppy Drive Floppy Drive OptionalFloppy drive Drive release latch Disconnect the interface cable from the system board seeInstalling a Floppy Drive Removing and Installing Parts Screws Modem cable Pull tab Removing and Installing PartsModem Replacing the ModemReplacing the External Modem Connector Screw BatteryBattery positive side Replacing the BatteryReplacing the Computer Cover Removing and Installing Parts Specifications NIC One PCI Express lane Connector Connector size PinsSerial ATA Video Hole D-SUB connectorFloppy connector Processor powerState Controls and Lights Power control Push button Power lightProblems on An explanation of the diagnostic light codesOverview System SetupSystem Setup Screens Entering System Setup100 101 Ahci or ATA mode System Setup Options102 103 Monday through Friday Password option104 Times105 Boot SequenceOption Settings Changing Boot Sequence for the Current Boot106 Changing Boot Sequence for Future Boots107 Clearing Forgotten Passwords108 Clearing Cmos SettingsCleaning Your Computer Computer, Keyboard, and MonitorCDs and DVDs MouseDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only FCC Notices U.S. Only111 Contacting DellArgentina Buenos Aires 112Toll-free Antigua and Barbuda113 114 592 818 115Chile Santiago China Xiamen116 117 118 119 120 121 122 123 124 125 126 127 128 Index 129Network Setup Wizard 131 Compatibility, 35 restore to previous operatingHelp and Support Center Booting to devices Video Problems Volume Adjusting 132Wizard Hardware Troubleshooter
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