Dell 200 owner manual Resolving Software and Hardware Incompatibilities

Page 5

Sound and Speaker Problems

41

No sound from speakers

41

No sound from headphones

42

Video and Monitor Problems

42

If the screen is blank

42

If the screen is difficult to read

43

3 Troubleshooting Tools

Diagnostic Lights

45

Dell Diagnostics

48

When to Use the Dell Diagnostics

48

Dell Diagnostics Main Menu

48

Drivers

49

What Is a Driver?

49

Reinstalling Drivers

50

Resolving Software and Hardware Incompatibilities

51

Restoring Your Operating System

51

Using Microsoft Windows XP System Restore

51

4 Removing and Installing Parts

Before You Begin

55

Recommended Tools

55

Turning Off Your Computer

55

Before Working Inside Your Computer

55

Front and Back View of the Computer

57

Front View

57

Back View

59

Removing the Computer Cover

61

Inside View of Your Computer

63

System Board Components

64

Contents

5

Image 5
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreReplacing the External Modem Connector Addressing Memory With 4-GB ConfigurationsConnecting and Disconnecting Drive Cables 102 100105 107Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information When you use Use the Service Tag toOrder status, warranty, and repair information UpdatesFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Using a Media Card Reader OptionalConnecting a USB Printer Connecting a TV Optional Changing the Display Settings Setting Up a Home and Office NetworkConnecting to a Network Adapter Network adapter connector on computerNetwork Setup Wizard Connecting to the InternetSetting Up Your Internet Connection Click Checklist for creating a networkIf you have a CD, click Use the CD I got from an ISP Playing a CD or DVDClick Connect to the Internet Setting Up and Using Your Computer CD player includes the following basic buttons Adjusting the Picture Adjusting the VolumeHow to Copy a CD or DVD Copying CDs and DVDsMedia Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Hibernate Mode Power ManagementStandby Mode Power Schemes Tab Power Options PropertiesUnderstanding Intel Viiv Technology Optional Using Intel Viiv Quick Resume Technology OptionalAdvanced Tab Hibernate TabHyper-Threading Enabling the QRT Feature in System SetupEnabling the QRT feature in the Operating system Click Hardware and click Device Manager Battery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsError Messages Ieee 1394 Device Problems Media Card Reader ProblemsComputer does not start up Keyboard ProblemsLockups and Software Problems Program stops responding Computer stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsComputer Start the computer Mouse ProblemsSimultaneously press CtrlEsc to display the Start menu Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem still exists, install a Remove the card, reinstall it seeModules installed, remove Normally, reinstall an additionalRemote control Press the power buttonIf there is an error message on your Screen identifying a problem with aWhen to Use the Dell Diagnostics Dell DiagnosticsDell Diagnostics Main Menu Option FunctionTab Function What Is a Driver?Drivers Using Windows XP Device Driver Rollback Reinstalling DriversManually Reinstalling Drivers Windows XPRestoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Creating a Restore PointUsing Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerRemoving and Installing Parts Front View Front and Back View of the ComputerCD/DVD drive eject ButtonNo light The computer is turned off Remain connected, such as printers and keyboardsSteady green The computer is in a normal operating state Front-panel doorBack View Appropriate connectorCard slots CardsReliable operation Network activity light Connector Line-in connectorAttached Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Password jumper Internal speaker Processor connector CPUPower Processor fan ConnectorDDR2 Memory Overview MemoryInstalling Memory Addressing Memory With 4-GB ConfigurationsNotch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory CardsX16 card slot Installing a PCI Express CardX16 card X1 card PCI Express Retention arm tab Edge connector Securing slot Card connector Securing tabSeated Card not fully seated Card fully BracketRemoving a PCI Express Card Retention arm PCI Express card Edge connector Card connectorCD/DVD drive Hard drive Connecting Drive CablesDrives Power Cable Connector Drive Interface ConnectorsConnecting and Disconnecting Drive Cables Serial ATA Connector Interface cable Interface connectorHard Drive Tabs Hard drive Power cableRemoving a Hard Drive Tabs Drive Drive bracket Installing a Hard DriveRemoving a CD/DVD Drive CD/DVD DriveCD/DVD drive Drive release latch Unpack the drive and prepare it for installation Installing a CD/DVD DriveMedia Card Reader Removing a Media Card Reader Interface cable Removing and Installing PartsMedia Card Reader Drive release latch Installing a Media Card ReaderInterface cable Removing and Installing Parts Removing a Floppy Drive Floppy Drive OptionalFloppy drive Drive release latch Disconnect the interface cable from the system board seeInstalling a Floppy Drive Removing and Installing Parts Modem Pull tab Removing and Installing PartsReplacing the Modem Screws Modem cableReplacing the External Modem Connector Screw BatteryBattery positive side Replacing the BatteryReplacing the Computer Cover Removing and Installing Parts Specifications NIC One PCI Express lane Connector Connector size PinsFloppy connector Video Hole D-SUB connectorProcessor power Serial ATAProblems on Controls and Lights Power control Push button Power lightAn explanation of the diagnostic light codes StateOverview System Setup100 Entering System SetupSystem Setup Screens 101 102 System Setup OptionsAhci or ATA mode 103 104 Password optionTimes Monday through FridayOption Settings Boot SequenceChanging Boot Sequence for the Current Boot 105106 Changing Boot Sequence for Future Boots107 Clearing Forgotten PasswordsCleaning Your Computer Clearing Cmos SettingsComputer, Keyboard, and Monitor 108CDs and DVDs MouseDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and Peripherals111 Contacting DellToll-free 112Antigua and Barbuda Argentina Buenos Aires113 114 Chile Santiago 115China Xiamen 592 818116 117 118 119 120 121 122 123 124 125 126 127 128 Index 129Network Setup Wizard 131 Compatibility, 35 restore to previous operatingWizard Booting to devices Video Problems Volume Adjusting 132Hardware Troubleshooter Help and Support Center
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