Dell 200 Determine if a conflict exists by, See page 68 and restarting, Last card removed from

Page 47

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

 

A possible expansion card failure has

1

Determine if a conflict exists by

 

occurred.

 

removing a card (not a graphics card)

 

 

 

(see page 68) and restarting the

 

 

 

computer.

 

 

2

If the problem persists, reinstall the

 

 

 

card that you removed, remove a

 

 

 

different card, and then restart the

 

 

 

computer.

 

 

3

Repeat this process for each card. If the

 

 

 

computer starts normally, troubleshoot

 

 

 

the last card removed from the

 

 

 

computer for resource conflicts (see

 

 

 

page 51).

 

 

4

If the problem persists, contact Dell

 

 

 

(see page 111).

 

 

 

 

The system is operating in the quick

• Press the power button

 

resume mode. See "Using Intel® Viiv™

• Move the mouse

 

Quick Resume Technology (Optional)"

• Press any key on the keyboard

 

on page 26 for additional information.

 

• Press any key on the optional MCE

 

 

 

 

 

remote control

 

 

 

 

Another failure has occurred.

• Ensure that the cables are properly

 

 

 

connected to the system board from

 

 

 

the hard drive, CD drive, and DVD

 

 

 

drive (see page 64).

 

 

• If there is an error message on your

 

 

 

screen identifying a problem with a

 

 

 

device (such as the floppy drive or hard

 

 

 

drive), check the device to make sure it

 

 

 

is functioning properly.

 

 

• The operating system is attempting to

 

 

 

boot from a device (such as the floppy

 

 

 

drive or hard drive); check system

 

 

 

setup (see page 99) to make sure the

 

 

 

boot sequence is correct for the devices

 

 

 

installed on your computer.

 

 

• If the problem persists, contact Dell

 

 

 

(see page 111).

 

 

 

 

The computer is in a normal operating

None.

 

condition after POST.

 

 

NOTE: The computer turns off all four diagnostic lights before booting to Windows after POST.

Troubleshooting Tools

47

Image 47
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreReplacing the External Modem Connector Addressing Memory With 4-GB ConfigurationsConnecting and Disconnecting Drive Cables 107 100102 105Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information Updates Use the Service Tag toWhen you use Order status, warranty, and repair informationFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Using a Media Card Reader OptionalConnecting a USB Printer Connecting a TV Optional Network adapter connector on computer Setting Up a Home and Office NetworkChanging the Display Settings Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Playing a CD or DVDClick Connect to the Internet Setting Up and Using Your Computer CD player includes the following basic buttons Copying CDs and DVDs Adjusting the VolumeAdjusting the Picture How to Copy a CD or DVDMedia Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Hibernate Mode Power ManagementStandby Mode Power Schemes Tab Power Options PropertiesHibernate Tab Using Intel Viiv Quick Resume Technology OptionalUnderstanding Intel Viiv Technology Optional Advanced TabHyper-Threading Enabling the QRT Feature in System SetupEnabling the QRT feature in the Operating system Click Hardware and click Device Manager Solving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsError Messages Ieee 1394 Device Problems Media Card Reader ProblemsComputer does not start up Keyboard ProblemsLockups and Software Problems Program is designed for an earlier Windows operating system Computer stops respondingProgram stops responding Program crashes repeatedlyOther software problems Memory ProblemsComputer Start the computer Mouse ProblemsSimultaneously press CtrlEsc to display the Start menu Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsNormally, reinstall an additional Remove the card, reinstall it seeIf the problem still exists, install a Modules installed, removeScreen identifying a problem with a Press the power buttonRemote control If there is an error message on yourOption Function Dell DiagnosticsWhen to Use the Dell Diagnostics Dell Diagnostics Main MenuTab Function What Is a Driver?Drivers Windows XP Reinstalling DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Creating a Restore PointUsing Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsRemoving and Installing Parts Button Front and Back View of the ComputerFront View CD/DVD drive ejectFront-panel door Remain connected, such as printers and keyboardsNo light The computer is turned off Steady green The computer is in a normal operating stateCards Appropriate connectorBack View Card slotsReliable operation Network activity light Connector Line-in connectorAttached Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Processor fan Connector Internal speaker Processor connector CPUPassword jumper PowerDDR2 Memory Overview MemoryInstalling Memory Addressing Memory With 4-GB ConfigurationsNotch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory CardsX16 card slot Installing a PCI Express CardX16 card X1 card PCI Express Retention arm tab Edge connector Securing slot Card connector Securing tabSeated Card not fully seated Card fully BracketRemoving a PCI Express Card Retention arm PCI Express card Edge connector Card connectorCD/DVD drive Hard drive Connecting Drive CablesDrives Serial ATA Connector Interface cable Interface connector Drive Interface ConnectorsPower Cable Connector Connecting and Disconnecting Drive CablesHard Drive Tabs Hard drive Power cableRemoving a Hard Drive Tabs Drive Drive bracket Installing a Hard DriveRemoving a CD/DVD Drive CD/DVD DriveCD/DVD drive Drive release latch Unpack the drive and prepare it for installation Installing a CD/DVD DriveMedia Card Reader Removing a Media Card Reader Interface cable Removing and Installing PartsMedia Card Reader Drive release latch Installing a Media Card ReaderInterface cable Removing and Installing Parts Removing a Floppy Drive Floppy Drive OptionalFloppy drive Drive release latch Disconnect the interface cable from the system board seeInstalling a Floppy Drive Removing and Installing Parts Screws Modem cable Pull tab Removing and Installing PartsModem Replacing the ModemReplacing the External Modem Connector Screw BatteryBattery positive side Replacing the BatteryReplacing the Computer Cover Removing and Installing Parts Specifications NIC One PCI Express lane Connector Connector size PinsSerial ATA Video Hole D-SUB connectorFloppy connector Processor powerState Controls and Lights Power control Push button Power lightProblems on An explanation of the diagnostic light codesOverview System Setup100 Entering System SetupSystem Setup Screens 101 102 System Setup OptionsAhci or ATA mode 103 Monday through Friday Password option104 Times105 Boot SequenceOption Settings Changing Boot Sequence for the Current Boot106 Changing Boot Sequence for Future Boots107 Clearing Forgotten Passwords108 Clearing Cmos SettingsCleaning Your Computer Computer, Keyboard, and MonitorCDs and DVDs MouseDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only FCC Notices U.S. Only111 Contacting DellArgentina Buenos Aires 112Toll-free Antigua and Barbuda113 114 592 818 115Chile Santiago China Xiamen116 117 118 119 120 121 122 123 124 125 126 127 128 Index 129Network Setup Wizard 131 Compatibility, 35 restore to previous operatingHelp and Support Center Booting to devices Video Problems Volume Adjusting 132Wizard Hardware Troubleshooter
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