Dell 200 owner manual Printer Problems

Page 39

I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving power.

Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Ensure that the main power cable and front panel cable are securely connected to the system board (see page 64).

I F THE POWER LIGHT IS STEADY AMBER A device might be malfunctioning or incorrectly installed.

Ensure that the processor cable is securely connected to the system board (see page 64).

Remove and then reinstall the memory modules (see page 66).

Remove and then reinstall any cards (see page 68).

Remove and then reinstall the graphics card, if applicable (see page 72).

I F THE POWER LIGHT IS BLINKING AMBER The computer is receiving electrical power, but an internal power problem might exist.

Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).

Ensure that the processor power cable is securely connected to the system board (see page 64).

E LIMINATE INTERFERENCE Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices on a power strip

Multiple power strips connected to the same electrical outlet

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

C HECK THE PRINTER DOCUMENTATION See the printer documentation for setup and troubleshooting information.

E NSURE THAT THE PRINTER IS TURNED ON

Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAddressing Memory With 4-GB Configurations Connecting and Disconnecting Drive CablesReplacing the External Modem Connector 107 100102 105Contents What Are You Looking For? Find it Here Warranty information Finding InformationFinding Information Updates Use the Service Tag toWhen you use Order status, warranty, and repair informationClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Finding Information Setting Up a Printer Setting Up and Using Your ComputerPrinter Cable Using a Media Card Reader Optional Connecting a USB PrinterUSB connector on computer USB printer cable Connecting a TV Optional Network adapter connector on computer Setting Up a Home and Office NetworkChanging the Display Settings Connecting to a Network AdapterClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard Setting Up Your Internet ConnectionPlaying a CD or DVD Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Setting Up and Using Your Computer CD player includes the following basic buttons Copying CDs and DVDs Adjusting the VolumeAdjusting the Picture How to Copy a CD or DVDMedia Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Power Management Standby ModeHibernate Mode Power Schemes Tab Power Options PropertiesHibernate Tab Using Intel Viiv Quick Resume Technology OptionalUnderstanding Intel Viiv Technology Optional Advanced TabEnabling the QRT Feature in System Setup Enabling the QRT feature in the Operating systemHyper-Threading Click Hardware and click Device Manager Solving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsError Messages Ieee 1394 Device Problems Media Card Reader ProblemsKeyboard Problems Lockups and Software ProblemsComputer does not start up Program is designed for an earlier Windows operating system Computer stops respondingProgram stops responding Program crashes repeatedlyOther software problems Memory ProblemsMouse Problems Simultaneously press CtrlEsc to display the Start menuComputer Start the computer Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsNormally, reinstall an additional Remove the card, reinstall it seeIf the problem still exists, install a Modules installed, removeScreen identifying a problem with a Press the power buttonRemote control If there is an error message on yourOption Function Dell DiagnosticsWhen to Use the Dell Diagnostics Dell Diagnostics Main MenuWhat Is a Driver? DriversTab Function Windows XP Reinstalling DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Restoring the Computer to an Earlier Operating State Creating a Restore PointUndoing the Last System Restore Enabling System RestoreUsing Dell PC Restore by Symantec Removing Dell PC Restore Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsRemoving and Installing Parts Button Front and Back View of the ComputerFront View CD/DVD drive ejectFront-panel door Remain connected, such as printers and keyboardsNo light The computer is turned off Steady green The computer is in a normal operating stateCards Appropriate connectorBack View Card slotsConnector Line-in connector AttachedReliable operation Network activity light Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Processor fan Connector Internal speaker Processor connector CPUPassword jumper PowerDDR2 Memory Overview MemoryInstalling Memory Addressing Memory With 4-GB ConfigurationsNotch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory CardsInstalling a PCI Express Card X16 card X1 card PCI ExpressX16 card slot Retention arm tab Edge connector Securing slot Card connector Securing tabSeated Card not fully seated Card fully BracketRemoving a PCI Express Card Retention arm PCI Express card Edge connector Card connectorConnecting Drive Cables DrivesCD/DVD drive Hard drive Serial ATA Connector Interface cable Interface connector Drive Interface ConnectorsPower Cable Connector Connecting and Disconnecting Drive CablesHard Drive Power cable Removing a Hard DriveTabs Hard drive Tabs Drive Drive bracket Installing a Hard DriveRemoving a CD/DVD Drive CD/DVD DriveCD/DVD drive Drive release latch Unpack the drive and prepare it for installation Installing a CD/DVD DriveMedia Card Reader Removing a Media Card Reader Interface cable Removing and Installing PartsMedia Card Reader Drive release latch Installing a Media Card ReaderInterface cable Removing and Installing Parts Removing a Floppy Drive Floppy Drive OptionalFloppy drive Drive release latch Disconnect the interface cable from the system board seeInstalling a Floppy Drive Removing and Installing Parts Screws Modem cable Pull tab Removing and Installing PartsModem Replacing the ModemReplacing the External Modem Connector Screw BatteryBattery positive side Replacing the BatteryReplacing the Computer Cover Removing and Installing Parts Specifications NIC One PCI Express lane Connector Connector size PinsSerial ATA Video Hole D-SUB connectorFloppy connector Processor powerState Controls and Lights Power control Push button Power lightProblems on An explanation of the diagnostic light codesOverview System SetupEntering System Setup System Setup Screens100 101 System Setup Options Ahci or ATA mode102 103 Monday through Friday Password option104 Times105 Boot SequenceOption Settings Changing Boot Sequence for the Current Boot106 Changing Boot Sequence for Future Boots107 Clearing Forgotten Passwords108 Clearing Cmos SettingsCleaning Your Computer Computer, Keyboard, and MonitorCDs and DVDs MouseDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only FCC Notices U.S. Only111 Contacting DellArgentina Buenos Aires 112Toll-free Antigua and Barbuda113 114 592 818 115Chile Santiago China Xiamen116 117 118 119 120 121 122 123 124 125 126 127 128 Index 129Network Setup Wizard 131 Compatibility, 35 restore to previous operatingHelp and Support Center Booting to devices Video Problems Volume Adjusting 132Wizard Hardware Troubleshooter
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