Dell 200 owner manual 121

Page 121

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Latin America

Customer Technical Support (Austin, Texas,

512 728-4093

 

U.S.A.)

 

 

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

 

Fax (Technical Support and Customer Service)

512 728-3883

 

(Austin, Texas, U.S.A.)

 

 

Sales (Austin, Texas, U.S.A.)

512 728-4397

 

SalesFax (Austin, Texas, U.S.A.)

512 728-4600

 

 

or 512 728-3772

 

 

 

Luxembourg

Website: support.euro.dell.com

 

International Access Code: 00

Technical Support

342 08 08 075

Country Code: 352

Home/Small Business Sales

+32 (0)2 713 15 96

 

Corporate Sales

26 25 77 81

 

Customer Care

+32 (0)2 481 91 19

 

Fax

26 25 77 82

 

 

 

Macao

Technical Support

toll-free: 0800 105

Country Code: 853

Customer Service (Xiamen, China)

34 160 910

 

Transaction Sales (Xiamen, China)

29 693 115

 

 

 

Malaysia (Penang)

Website: support.ap.dell.com

 

International Access Code: 00

Technical Support (Dell Precision, OptiPlex, and

toll-free: 1 800 880 193

Country Code: 60

Latitude)

 

 

 

City Code: 4

Technical Support (Dimension, Inspiron, and

toll-free: 1 800 881 306

Electronics and Accessories)

 

 

 

 

Technical Support (PowerApp, PowerEdge,

toll-free: 1800 881 386

 

PowerConnect, and PowerVault)

 

 

Customer Care

toll-free:1800 881 306

 

 

(option 6)

 

Transaction Sales

toll-free: 1 800 888 202

 

Corporate Sales

toll-free: 1 800 888 213

 

 

 

Appendix

121

Image 121
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreConnecting and Disconnecting Drive Cables Addressing Memory With 4-GB ConfigurationsReplacing the External Modem Connector 102 100105 107Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information When you use Use the Service Tag toOrder status, warranty, and repair information UpdatesClick the arrow icon Click the topic that describes your problemFollow the instructions on the screen Finding Information Setting Up and Using Your Computer Setting Up a PrinterPrinter Cable Connecting a USB Printer Using a Media Card Reader OptionalUSB connector on computer USB printer cable Connecting a TV Optional Changing the Display Settings Setting Up a Home and Office NetworkConnecting to a Network Adapter Network adapter connector on computerNetwork Setup Wizard Connecting to the InternetSetting Up Your Internet Connection Click Checklist for creating a networkClick Connect to the Internet Playing a CD or DVDIf you have a CD, click Use the CD I got from an ISP Setting Up and Using Your Computer CD player includes the following basic buttons Adjusting the Picture Adjusting the VolumeHow to Copy a CD or DVD Copying CDs and DVDsMedia Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Standby Mode Power ManagementHibernate Mode Power Schemes Tab Power Options PropertiesUnderstanding Intel Viiv Technology Optional Using Intel Viiv Quick Resume Technology OptionalAdvanced Tab Hibernate TabEnabling the QRT feature in the Operating system Enabling the QRT Feature in System SetupHyper-Threading Click Hardware and click Device Manager Battery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsError Messages Ieee 1394 Device Problems Media Card Reader ProblemsLockups and Software Problems Keyboard ProblemsComputer does not start up Program stops responding Computer stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsSimultaneously press CtrlEsc to display the Start menu Mouse ProblemsComputer Start the computer Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem still exists, install a Remove the card, reinstall it seeModules installed, remove Normally, reinstall an additionalRemote control Press the power buttonIf there is an error message on your Screen identifying a problem with aWhen to Use the Dell Diagnostics Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDrivers What Is a Driver?Tab Function Using Windows XP Device Driver Rollback Reinstalling DriversManually Reinstalling Drivers Windows XPResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring Your Operating System Restoring the Computer to an Earlier Operating State Creating a Restore PointEnabling System Restore Undoing the Last System RestoreUsing Dell PC Restore by Symantec Removing Dell PC Restore Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerRemoving and Installing Parts Front View Front and Back View of the ComputerCD/DVD drive eject ButtonNo light The computer is turned off Remain connected, such as printers and keyboardsSteady green The computer is in a normal operating state Front-panel doorBack View Appropriate connectorCard slots CardsAttached Connector Line-in connectorReliable operation Network activity light Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Password jumper Internal speaker Processor connector CPUPower Processor fan ConnectorDDR2 Memory Overview MemoryInstalling Memory Addressing Memory With 4-GB ConfigurationsNotch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory CardsX16 card X1 card PCI Express Installing a PCI Express CardX16 card slot Retention arm tab Edge connector Securing slot Card connector Securing tabSeated Card not fully seated Card fully BracketRemoving a PCI Express Card Retention arm PCI Express card Edge connector Card connectorDrives Connecting Drive CablesCD/DVD drive Hard drive Power Cable Connector Drive Interface ConnectorsConnecting and Disconnecting Drive Cables Serial ATA Connector Interface cable Interface connectorHard Drive Removing a Hard Drive Power cableTabs Hard drive Tabs Drive Drive bracket Installing a Hard DriveRemoving a CD/DVD Drive CD/DVD DriveCD/DVD drive Drive release latch Unpack the drive and prepare it for installation Installing a CD/DVD DriveMedia Card Reader Removing a Media Card Reader Interface cable Removing and Installing PartsMedia Card Reader Drive release latch Installing a Media Card ReaderInterface cable Removing and Installing Parts Removing a Floppy Drive Floppy Drive OptionalFloppy drive Drive release latch Disconnect the interface cable from the system board seeInstalling a Floppy Drive Removing and Installing Parts Modem Pull tab Removing and Installing PartsReplacing the Modem Screws Modem cableReplacing the External Modem Connector Screw BatteryBattery positive side Replacing the BatteryReplacing the Computer Cover Removing and Installing Parts Specifications NIC One PCI Express lane Connector Connector size PinsFloppy connector Video Hole D-SUB connectorProcessor power Serial ATAProblems on Controls and Lights Power control Push button Power lightAn explanation of the diagnostic light codes StateOverview System SetupSystem Setup Screens Entering System Setup100 101 Ahci or ATA mode System Setup Options102 103 104 Password optionTimes Monday through FridayOption Settings Boot SequenceChanging Boot Sequence for the Current Boot 105106 Changing Boot Sequence for Future Boots107 Clearing Forgotten PasswordsCleaning Your Computer Clearing Cmos SettingsComputer, Keyboard, and Monitor 108CDs and DVDs MouseDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and Peripherals111 Contacting DellToll-free 112Antigua and Barbuda Argentina Buenos Aires113 114 Chile Santiago 115China Xiamen 592 818116 117 118 119 120 121 122 123 124 125 126 127 128 Index 129Network Setup Wizard 131 Compatibility, 35 restore to previous operatingWizard Booting to devices Video Problems Volume Adjusting 132Hardware Troubleshooter Help and Support Center
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