Dell 200 owner manual 126

Page 126

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Sweden (Upplands Vasby)	Website: support.euro.dell.com
International Access Code: 00	E-mail:support.euro.dell.com/se/sv/emaildell/
Country Code: 46	Technical Support for XPS portable computers only	0771 340 340
City Code: 8	Technical Support for all other Dell products	08 590 05 199
	Relational Customer Care	08 590 05 642
	Home/Small Business Customer Care	08 587 70 527
	Employee Purchase Program (EPP) Support	20 140 14 44
	Technical Support Fax	08 590 05 594
	Sales	08 590 05 185

Switzerland (Geneva)	Website: support.euro.dell.com
International Access Code: 00	E-mail: Tech_support_central_Europe@dell.com
Country Code: 41	E-mail for French-speaking HSB and Corporate
City Code: 22	Customers: support.euro.dell.com/ch/fr/emaildell/
City Code: 22
	Technical Support for XPS portable computers only	0848 33 88 57
	Technical Support (Home and Small Business) for	0844 811 411
	all other Dell products
	Technical Support (Corporate)	0844 822 844
	Customer Care (Home and Small Business)	0848 802 202
	Customer Care (Corporate)	0848 821 721
	Fax	022 799 01 90
	Switchboard	022 799 01 01

Taiwan	Website: support.ap.dell.com
International Access Code: 002	E-mail: ap_support@dell.com
Country Code: 886	Technical Support (OptiPlex, Latitude, Inspiron,	toll-free: 00801 86 1011
	Dimension, and Electronics and Accessories)
	Technical Support (PowerApp, PowerEdge,	toll-free: 00801 60 1256
	PowerConnect, and PowerVault)
	Customer Care	toll-free:00801 60 1250
		(option 5)
	Transaction Sales	toll-free: 00801 65 1228
	Corporate Sales	toll-free: 00801 651 227

126

Appendix

Image 126

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TD649 Contents Solving Problems Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAddressing Memory With 4-GB Configurations Connecting and Disconnecting Drive CablesReplacing the External Modem Connector 105 100102 107Contents What Are You Looking For? Find it Here Warranty information Finding InformationFinding Information Order status, warranty, and repair information Use the Service Tag toWhen you use UpdatesClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Finding Information Setting Up a Printer Setting Up and Using Your ComputerPrinter Cable Using a Media Card Reader Optional Connecting a USB PrinterUSB connector on computer USB printer cable Connecting a TV Optional Connecting to a Network Adapter Setting Up a Home and Office NetworkChanging the Display Settings Network adapter connector on computerSetting Up Your Internet Connection Connecting to the InternetNetwork Setup Wizard Click Checklist for creating a networkPlaying a CD or DVD Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Setting Up and Using Your Computer CD player includes the following basic buttons How to Copy a CD or DVD Adjusting the VolumeAdjusting the Picture Copying CDs and DVDsUsing Blank CDs and DVDs Media Type Read Write RewritableHelpful Tips Power Management Standby ModeHibernate Mode Power Options Properties Power Schemes TabAdvanced Tab Using Intel Viiv Quick Resume Technology OptionalUnderstanding Intel Viiv Technology Optional Hibernate TabEnabling the QRT Feature in System Setup Enabling the QRT feature in the Operating systemHyper-Threading Click Hardware and click Device Manager Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Media Card Reader Problems Ieee 1394 Device ProblemsKeyboard Problems Lockups and Software ProblemsComputer does not start up Program crashes repeatedly Computer stops respondingProgram stops responding Program is designed for an earlier Windows operating systemMemory Problems Other software problemsMouse Problems Simultaneously press CtrlEsc to display the Start menuComputer Start the computer Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionModules installed, remove Remove the card, reinstall it seeIf the problem still exists, install a Normally, reinstall an additionalIf there is an error message on your Press the power buttonRemote control Screen identifying a problem with aDell Diagnostics Main Menu Dell DiagnosticsWhen to Use the Dell Diagnostics Option FunctionWhat Is a Driver? DriversTab Function Manually Reinstalling Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Creating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore Enabling System RestoreUsing Dell PC Restore by Symantec Removing Dell PC Restore Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerRemoving and Installing Parts CD/DVD drive eject Front and Back View of the ComputerFront View ButtonSteady green The computer is in a normal operating state Remain connected, such as printers and keyboardsNo light The computer is turned off Front-panel doorCard slots Appropriate connectorBack View CardsConnector Line-in connector AttachedReliable operation Network activity light Removing the Computer Cover Security cable slot Cover release latch Computer cover Inside View of Your Computer Power Internal speaker Processor connector CPUPassword jumper Processor fan ConnectorMemory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing MemorySecuring clips Connector Notch Memory module Cutouts CrossbarCards Removing MemoryInstalling a PCI Express Card X16 card X1 card PCI ExpressX16 card slot Edge connector Securing slot Card connector Securing tab Retention arm tabCard not fully seated Card fully Bracket SeatedRetention arm PCI Express card Edge connector Card connector Removing a PCI Express CardConnecting Drive Cables DrivesCD/DVD drive Hard drive Connecting and Disconnecting Drive Cables Drive Interface ConnectorsPower Cable Connector Serial ATA Connector Interface cable Interface connectorHard Drive Power cable Removing a Hard DriveTabs Hard drive Installing a Hard Drive Tabs Drive Drive bracketCD/DVD Drive Removing a CD/DVD DriveCD/DVD drive Drive release latch Installing a CD/DVD Drive Unpack the drive and prepare it for installationMedia Card Reader Interface cable Removing and Installing Parts Removing a Media Card ReaderInstalling a Media Card Reader Media Card Reader Drive release latchInterface cable Removing and Installing Parts Floppy Drive Optional Removing a Floppy DriveDisconnect the interface cable from the system board see Floppy drive Drive release latchInstalling a Floppy Drive Removing and Installing Parts Replacing the Modem Pull tab Removing and Installing PartsModem Screws Modem cableReplacing the External Modem Connector Battery ScrewReplacing the Battery Battery positive sideReplacing the Computer Cover Removing and Installing Parts Specifications One PCI Express lane Connector Connector size Pins NICProcessor power Video Hole D-SUB connectorFloppy connector Serial ATAAn explanation of the diagnostic light codes Controls and Lights Power control Push button Power lightProblems on StateSystem Setup OverviewEntering System Setup System Setup Screens100 101 System Setup Options Ahci or ATA mode102 103 Times Password option104 Monday through FridayChanging Boot Sequence for the Current Boot Boot SequenceOption Settings 105Changing Boot Sequence for Future Boots 106Clearing Forgotten Passwords 107Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 108Mouse CDs and DVDsFCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and PeripheralsContacting Dell 111Antigua and Barbuda 112Toll-free Argentina Buenos Aires113 114 China Xiamen 115Chile Santiago 592 818116 117 118 119 120 121 122 123 124 125 126 127 128 129 IndexNetwork Setup Wizard Compatibility, 35 restore to previous operating 131Hardware Troubleshooter Booting to devices Video Problems Volume Adjusting 132Wizard Help and Support Center

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