Yes. The problem is resolved.
No. You may have a faulty expansion card. Go to step 10.
10Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds.
11Lay the computer on its right side.
12Open the computer cover.
13Remove all expansion cards installed in the computer except the video card.
NOTE: If your primary hard drive is connected to a drive controller card and not one of the system board enhanced integrated drive electronics (EIDE) connectors, leave the drive controller card installed in the computer.
14Close the computer cover.
15Stand the computer upright.
16Reconnect the computer and devices to their electrical outlets, and turn them on.
17Run the RAM test group in the Dell Diagnostics.
Did any of the diagnostics tests fail?
Yes. Contact Dell for technical assistance. No. Go to step 18.
18Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds.
19Lay the computer on its right side.
20Open the computer cover.
21Reinstall one of the expansion cards that you removed previously, and repeat step 14 through step 17.
Did any of the diagnostics tests fail?
Yes. The expansion card you just reinstalled is faulty and needs to be replaced.
No. Repeat step 18 and step 21 with a different expansion card. Go to step 22.