S y s t e m M e s s a g e s ( c o n t in u e d )
Message | Cause | Action |
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Please connect USB | The USB keyboard and/or mouse | Turn your computer off, connect the USB |
Keyboard/Mouse to USB | must be connected to the USB | keyboard and/or mouse to one of the USB |
port(s) on the back of the | connectors on the back of the | connectors on the back of the computer, |
computer. | computer. | and restart your computer. See "Back- |
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| Panel Features." |
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Plug and Play | The computer has encountered a | See |
Configuration Error | problem in trying to configure one or |
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| more expansion cards. |
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Read fault
Requested sector not found
The operating system cannot read | See "Diskette Drive Problems" and "Hard |
from the diskette or hard drive. | Drive Problems." |
The computer could not find a |
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particular sector on the disk, or the |
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requested sector is defective. |
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Reset failed | The disk reset operation failed. | See "Diskette Drive Problems" and "Hard |
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| Drive Problems." |
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Sector not found | The operating system is unable to | See "Diskette Drive Problems" and "Hard |
| locate a sector on the diskette or hard | Drive Problems." |
| drive. |
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Seek error | The operating system is unable to |
| find a specific track on the diskette or |
| hard drive. |
If the error is on the diskette drive, try a different diskette in the drive.
Shutdown failure | A chip on the system board might be |
| malfunctioning. |
Run the System Board Devices tests in the Dell Diagnostics.
The battery may be dead. | Enter system setup and correct the date or | |
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| time. |
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| If the problem persists, see "Battery |
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| Problems." |
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The time or date displayed in the | Enter system setup and correct the date or | |
| system configuration information | time. |
| does not match the system clock. |
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Timer chip counter 2 | A chip on the system board might be | Run the System Board Devices tests in the |
failed | malfunctioning. | Dell Diagnostics. |
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Unexpected interrupt in | The keyboard controller might be | Run the System Memory and the |
protected mode | malfunctioning, or one or more | Keyboard tests in the Dell Diagnostics. |
| memory modules may be loose. |
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