Diagnostics Messages
When you run a test group or subtest in the Dell Diagnostics, an error message may result. These error messages are not covered in this section. Record the message on a copy of your Diagnostics Checklist and contact Dell for technical assistance.
Diagnostic Lights
Your computer has a series of lights that can help you analyze and solve problems with your computer. To locate these lights, see "Front View of the Computer (Doors Open)."
•System lights
•Diagnostic lights
CAUTION: Before servicing any components inside your computer, see "Safety
The lights can help you determine what to do to resolve a problem. If a problem resolution requires you to open the computer cover, refer to "Removing and Installing Parts" for procedures you must complete before performing the suggested resolution. If the problem persists after you perform the suggested resolution, contact Dell for technical assistance.
System Lights
The following table lists the codes for the system lights, gives probable causes, and suggests corrective actions.
S y s t e m L i g h t C o d e s
Power Light | Hard Drive Light | Cause | Corrective Action |
|
|
|
|
Solid green | N/A | Power is on, and the computer is | No corrective action is required. |
|
| operating normally. |
|
Blinking green | Blank | The computer is in the suspended |
|
| state (Windows 2000 only). |
Use one of the appropriate methods to "wake up" the computer. See "Power Management."
Blinks green several N/A | There is a configuration error. |
times and then |
|
turns off |
|
Check the diagnostic lights to see if the specific problem is identified.
Solving Problems