BT PaperJet 300, PC Scanner, Fax manual Help, Display shows Change Cartridge

Page 49

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Help

Try these solutions to the most common problems.

Machine does not work

Check that it is plugged in and switched on at the mains.

Display shows CHECK PAPER!

Paper tray is empty.

Paper is not properly inserted in the plain paper tray.

If an error code is shown, check the error code list on page 49. Then press Printer Reset and try printing again.

Display shows CHANGE CARTRIDGE

The front cover is open. Press top corners firmly to close.

Original document is not accepted

Paper may be too thick or too thin.

Paper may already be jammed inside. Open the control panel and remove any jammed paper.

Display shows OUT OF INK

Install a new ink cartridge, page 51.

You can’t send a fax

Check that the document is inserted properly. There may be a problem with the receiving machine.

You can’t receive a fax when the machine rings

Is your machine set to Manual receive? If so, lift the handset and press Start.

Memory may be full and there is no paper in the plain paper tray. Check that the machine is switched on at the mains power supply.

Received fax is blank

Check that the sealing tape has been removed from the ink cartridge print head. See ‘Replacing a print cartridge’, page 51.

Document may have been place upside down on the sending machine.

Can’t print a document stored in the memory

Check that there is ink in the cartridge. Check that there is paper in the plain paper tray.

Printed document contains illegible or distorted characters

Phone line quality may have been poor. Ask for the document to be sent again.

Printed pages have white lines on them

Ink cartridge may not be installed properly.

Reinstall the cartridge, see page 51.

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Contents PaperJet Page PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ At a glance Start/Copy Left side view Inner view Key features Introduction This guideUnpacking your PaperJet IntroductionFor your records Date of purchase Place of purchase Serial numberCleaning Safety informationGeneral EnvironmentalSetting up Load paper Connect the mains powerCartridge Install the ink cartridge OLD Cartridge Align the new cartridgeDisplay shows Align CARTRIDGE? 15 pm, enter 04 08 01 14 For connecting to a PC, seePress Function When entering a number Using the menu There are two methods to access menu optionsAlways enter both digits. e.g., for Timer Press the Function button then enterHow to use the keypad to enter a name Using your PaperJetHow to use the keypad to enter a number Entering names and numbersTo dial a One Touch entry One Touch memoriesTo store a One Touch entry To edit a One Touch entryTo delete a One Touch entry DirectoryTo search for a Directory entry by name To store a Directory entryTo dial a Directory number To view the Directory by scrollingTo delete a Directory entry Adding a name to a number in the Calls listTo view the Calls list Sending faxesFAX SET UP? To set the resolutionSETTINGS? To set the contrastTo stop a fax being sent To send a fax To redial the last numberTo hear the progress of your call Automatic fax redialReceiving faxes To set reception modeTo print a fax stored in the memory Power failure while a fax is stored in the memoryMemory Data Lost Paper jam and out of ink warningTo send a delayed fax Delayed faxingTo cancel a delayed fax To change the time and/or number of a delayed faxBroadcast faxing To cancel a broadcast faxTo store a broadcast fax BROADCAST?Voice request Polling receptionTo poll a document To speak after sending or receiving a faxTo answer a voice request Using the phoneTo dial handsfree To make a phone callTo redial a number Connecting an answering machineTo receive a phone call To set up the answering machine To set the receive modeMaking copies To make a single copyCaller Display Press Function until the display shows 3 SettingsTo copy a highly detailed original To view and dial from the Calls list Loading the software Connecting to a PCSystem requirements PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ To print a document Faxing and scanningSending a simple fax Faxing a document To switch between mono and colour cartridgesCARTRIDGE? Reports and lists Printing activity reports Additional featuresTo print a list of stored names and numbers Print OUT?Broadcast fax report Delayed fax reportTo set to ‘no print out’ or ‘print same time each day’ To print an activity report immediatelyTo print out a list of current feature settings Optional settingsTo change the feature settings To print out the current function listPause Time Paper Size You can print a list of the current feature settings, see ECM Error Correction Mode Power Save modeTo reduce the printing area To set your switchboard access code Connecting to a switchboardTo make a call FlashDisplay shows Change Cartridge HelpError light comes on Printed documents smudge easily No dial tone when you lift the handsetPaper is printed at an angle Speaker tones are too quietError codes To clear a document jam To clear a plain paper jam To replace an empty ink cartridge To store a spare ink cartridge Aligning the print cartridge Cleaning the print nozzles and contactsTo align the cartridge from a PC PRINTER?To purge the print nozzles from a PC To purge the print nozzles at the machineWiping the print nozzles Wiping the print nozzles and contactsWiping the contacts To clean the document feeder rollers To clean the casingGeneral information Guarantee informationHelpline support and returns back to point of sale Technical information MH/MR PaperJet 300 Fax MachineMemory capacity Index PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~