BT 300, Fax manual Paper is printed at an angle, No dial tone when you lift the handset, 0845 0500

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PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Results	Probable cause	Solution

Smudged	Wrong type	Try a different
or blurred.	of paper.	paper

Fading.	Print head	Clean the print
	is clogged or	head nozzles,
	cartridge is	page 55, or
	out of ink.	replace the print
		cartridge page 51.

White streaks,	Print head	Clean the print
dots missing,	is clogged.	head nozzles,
irregular dots.		page 55.

Straight lines are	Print cartridge	Align the cartridge,
printed jaggedly.	is not aligned.	page 53.

Several sheets of paper are drawn into the printer at the same time

Pages may be sticking together. Remove and fan out the paper before inserting again.

Check that there are not too many sheets in the paper tray. Remove some sheets if necessary.

If the paper tray contains different types of paper, try loading just one type.

Paper is printed at an angle

Make sure the paper is held straight in the paper tray by the paper guide.

No dial tone when you lift the handset

Check that the telephone line cord is properly connected.

Speaker tones are too quiet

Monitor volume may be set to Low. Move the monitor switch to Medium or High. See ‘At a glance’, page 3.

Cannot make a phone call

Check that your PaperJet 300 is not already sending or receiving a fax.

When connected to a PC, the display shows PRINTING and will not return to standby

Press Printer Reset until the display shows PRINT CANCELLED. Then try printing again.

Error light comes on

Printed documents smudge easily

If you find that the ink smudges easily, there may be a compatibility problem between the ink and the paper you are using. It is recommended that you try using a different brand of paper.

If this doesn’t resolve the problem, try changing the INK SET setting to setting B (47 in the SETTINGS menu). Note that the ink setting will affect copies and faxes only (not PC prints).

CUSTOMER HELPLINE

If you cannot solve the problem or need further advice, call the PaperJet Customer Helpline

0845 0500 950.

Press Stop to turn of the light. Print an activity report, page 39 and check the error code shown, see page 49.

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Contents PaperJet Page PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ At a glance Start/Copy Left side view Inner view Key features This guide IntroductionFor your records IntroductionUnpacking your PaperJet Date of purchase Place of purchase Serial numberGeneral Safety informationCleaning EnvironmentalSetting up Cartridge Connect the mains powerLoad paper Install the ink cartridge Display shows Align CARTRIDGE? Align the new cartridgeOLD Cartridge Press Function For connecting to a PC, see15 pm, enter 04 08 01 14 Always enter both digits. e.g., for Timer Using the menu There are two methods to access menu optionsWhen entering a number Press the Function button then enterHow to use the keypad to enter a number Using your PaperJetHow to use the keypad to enter a name Entering names and numbersTo store a One Touch entry One Touch memoriesTo dial a One Touch entry To edit a One Touch entryDirectory To delete a One Touch entryTo dial a Directory number To store a Directory entryTo search for a Directory entry by name To view the Directory by scrollingAdding a name to a number in the Calls list To delete a Directory entrySending faxes To view the Calls listSETTINGS? To set the resolutionFAX SET UP? To set the contrastTo hear the progress of your call To send a fax To redial the last numberTo stop a fax being sent Automatic fax redialTo set reception mode Receiving faxesMemory Data Lost Power failure while a fax is stored in the memoryTo print a fax stored in the memory Paper jam and out of ink warningTo cancel a delayed fax Delayed faxingTo send a delayed fax To change the time and/or number of a delayed faxTo store a broadcast fax To cancel a broadcast faxBroadcast faxing BROADCAST?To poll a document Polling receptionVoice request To speak after sending or receiving a faxTo dial handsfree Using the phoneTo answer a voice request To make a phone callTo receive a phone call Connecting an answering machineTo redial a number Making copies To set the receive modeTo set up the answering machine To make a single copyTo copy a highly detailed original Press Function until the display shows 3 SettingsCaller Display To view and dial from the Calls list System requirements Connecting to a PCLoading the software PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ Sending a simple fax Faxing and scanningTo print a document To switch between mono and colour cartridges Faxing a documentCARTRIDGE? To print a list of stored names and numbers Additional featuresReports and lists Printing activity reports Print OUT?To set to ‘no print out’ or ‘print same time each day’ Delayed fax reportBroadcast fax report To print an activity report immediatelyTo change the feature settings Optional settingsTo print out a list of current feature settings To print out the current function listPause Time Paper Size You can print a list of the current feature settings, see To reduce the printing area Power Save modeECM Error Correction Mode To make a call Connecting to a switchboardTo set your switchboard access code FlashHelp Display shows Change CartridgePaper is printed at an angle No dial tone when you lift the handsetError light comes on Printed documents smudge easily Speaker tones are too quietError codes To clear a document jam To clear a plain paper jam To replace an empty ink cartridge To store a spare ink cartridge To align the cartridge from a PC Cleaning the print nozzles and contactsAligning the print cartridge PRINTER?To purge the print nozzles at the machine To purge the print nozzles from a PCWiping the contacts Wiping the print nozzles and contactsWiping the print nozzles To clean the casing To clean the document feeder rollersHelpline support and returns back to point of sale Guarantee informationGeneral information Technical information PaperJet 300 Fax Machine MH/MRMemory capacity Index PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~