Olivetti 18MF Troubleshooting, General Guidelines, Symptom Check Item Corrective Action Reference

Page 67

6 Troubleshooting

General Guidelines

The table below provides basic solutions for problems you may encounter with the machine. We suggest you consult this table to troubleshoot the problems before calling for service.

Symptom	Check Item	Corrective Action	Reference

Nothing lights on the	Is the power plug connected to	Connect the plug to an AC	—
operation panel when	an AC outlet?	outlet.
the power switch is
turned on.

No copies delivered	Is there some indication of the	Check the appropriate	page 6-3
after Start is	trouble on the operation panel?	response to that indication and
pressed.		perform the corresponding
		procedure.

Blank copies.	Were the originals placed	When placing originals on the	page 4-1
	correctly?	platen, place them face-down.

		When setting originals in the	—
		optional document processor,
		place them face-up.

Light copies.	Is the copier in the Auto	Perform the Auto Exposure	—
	Exposure Adjustment mode?	Adjustment procedure.

	Is the copier in either the	Adjust the exposure to the	page 4-1
	Photo, Text+Photo, or Text	correct level.
	mode?

	Is the copier in the EcoPrint	Select an image quality mode	—
	mode?	other than the EcoPrint mode.

	Is the Add Toner indicator lit?	Replace the toner container.	page 5-1

	Is the copy paper damp?	Replace the copy paper with	page 2-1
		new paper.

Dark copies.	Is the copier in the Auto	Perform the Auto Exposure	—
	Exposure Adjustment mode?	Adjustment procedure.

	Is the copier in either the	Adjust the exposure to the	page 4-1
	Photo, Text +Photo, or Text	correct level.
	mode?

Dirty copies.	Is the platen or the optional	Clean the platen and/or the	page 5-1
	document processor dirty?	optional document processor.

		Clean the charger.	page 5-4

OPERATION GUIDE

6-1

Image 67

Contents Copia 18MF Publication Issued by Advanced Operation Guide Making Full Use of This Machine’s Advanced FunctionsTo the Advanced Operation Contents Index Regarding Tradenames Legal and SafetyLegal Restriction On Copying Legal and SafetyAgfa Japan License Agreement Vii Low Power ModeEnergy Star Program Auto SleepPaper Recycling SymbolsViii Operation Guide Important Please Read First Other Precautions Installation PrecautionsEnvironment Handling of Plastic Bags Power Supply/Grounding the MachineXii Xiii Precautions for UseXiv Other Precautions Xvi Laser Safety EuropeXvii Operation Guide This guide Installation GuideIntroduction Guides includedConvention Description Example ConventionsPage Main Body Machine PartsMachine Parts Operation Guide Messages, on Operation PanelReference Meaning Number Message DisplayOperation Guide Loading Paper Into a Cassette Loading PaperAdvanced Operator Guide Loading Paper Loading Paper on the MP Tray Adjusting the Paper Stopper for Folio or Oficio II SizeOpen the MP tray towards you until it click Using the Face-up Tray Operation Guide Preparations Connecting the CablesConnecting the Network Cable Connecting the Parallel or USB CableTurning the Machine On Connecting the Power CordPreparations TCP/IP Setting Accessing Menu ItemsSystem Setting Network SettingRegistering the IP Address Network SettingsRegistering the Subnet Mask Registering the Default Gateway Date and Time SettingsSetting the Time Zone Setting the Current Date and Time Summer Time SettingSetting Default Operation ModeCommon Setting Default OperatKeys Used for Entering Characters Character EntryType Available Characters Key Entry mode Available charactersAvailable Characters List of Character AssignmentsEntering Characters Selecting Message Language Other SettingsOperation Guide Mode Description Basic Copying ProcedureBasic Operation Basic Operation Press Stop/Clear . The Pausing Job List Canceling CopyCancel Job. Are you sure? is displayed. Press left Select Standard Zoom Zoom CopiesVariable Zoom Press Function Collate ModePrint Override Mode Auto Sleep Low Power ModeScan to E-mail Basic Scanning ProcedureRecipient Entry from the Operation Panel Recipient Selection from Address Book Entering a Recipient Address from the Operation Panel Scan to FolderRecipient Selection from Address Book Recipient Selection from One-Touch Keys Selecting Color Scan ModeScan with Twain Driver Operation Guide Basic Printing ProcedureInstalling the Printer Driver Printing from Application SoftwareOnline Help Messages MaintenanceCleaning the Machine Toner Container ReplacementReplacing Toner Container MaintenanceShake the new toner container horizontally Refer to Cleaning the Charger Registration Roller onOr 6 times to distributed the toner inside Cleaner Home Position Cleaning the Charger and the Registration RollerService Setting Reinstalling the Transport PinTransport Mode Operation Guide Symptom Check Item Corrective Action Reference TroubleshootingGeneral Guidelines Cleaner Home POSITION? TroubleshootingMessage Procedure Reference Maintenance and Error MessagesSelect Message Procedure Message Procedure Reference MP Tray and Inside Machine Jam Location IndicatorsIndicator Meaning Reference Paper JamPins on both sides with the guides inside Face-up Tray CassetteOptional Document Processor Open the document processor Operation Guide Specification SpecificationsRefer to Appendix in Advanced Operation Guide Copying Functions SpecificationsPrinting Functions Document Processor Option Environmental SpecificationsPaper Feeder Option Index INDEX-2 Operation Guide Information