Troubleshooting
Symptom | Check Item | Corrective Action | Reference |
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Black or white bands | Is the charger cleaner in the | Remove the process unit and | page |
on copies. | CLEANER HOME POSITION? | return the charger cleaner to |
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| its home position. |
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| If you are using the optional | Clean the slit glass. | page |
| document processor, is the slit | It is also possible to use the |
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| glass dirty? | Scan Noise Reduction function |
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| to make black lines on the |
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| copies less apparent. For |
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| details, refer to the Advanced |
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| Operation Guide. |
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Skewed copies. | Were the originals placed | When placing originals on the | page |
| correctly? | platen, align them against the |
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| upper left corner. |
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| When placing originals in the | — |
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| optional document processor, |
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| align the width guides securely |
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| before inserting the originals. |
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Frequent paper jams. | Is the paper loaded properly in | Load the paper properly. | page |
| the cassette? |
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| Is the paper curled, folded or | Replace the paper with new | — |
| wrinkled? | paper. |
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| Is there any jammed paper or | Carry out the appropriate | page |
| loose scraps of paper | procedure to remove the |
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| remaining inside the machine? | paper. |
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| Does the registered paper size | Be sure the registered paper | — |
| match the size you are actually | size matches the size you are |
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| using? | actually using. |
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The Add Toner | Did you shake the new toner | Shake the toner container | page |
indicator doesn’t go | container enough? | horizontally 5 or 6 times. |
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out after replacing |
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the toner container. |
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OPERATION GUIDE |