Troubleshooting
Message | Procedure | Reference |
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Send error. | 3101: SMTP Authentication error. Consult with your | Advanced |
#### | network administrator to verify that the Login Account | Operation |
| Name and Login Password required for SMTP | Guide |
| Authentication are correct. |
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| The SMTP server or FTP server is not operating |
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| properly. Check with your network administrator. |
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This key is not registered. | An unregistered | — |
| correct |
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Toner low. | Toner is running low. Replace the toner container using a | page |
| new toner kit as soon as possible. |
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Waste toner near full. | Remove the process unit from the machine. Gently | — |
| shake the process unit horizontally a few times. Reinstall |
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| it into the machine. The machine will stop printing soon, |
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| contact your service representative or authorized service |
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| center. |
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Waiting to scan. | The memory to execute the job is insufficient. The job will | — |
| be automatically resumed, after the memory capacity to |
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| execute is available. If you want to cancel the job, press |
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| left Select. |
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Wrong account ID. | When job accounting is enabled, the account ID was | Advanced |
| already registered. Enter the correct account ID. | Operation |
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| Guide |
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Wrong password. | When user login is enabled, an incorrect job accounting | Advanced |
| password was entered. Enter the correct password. | Operation |
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| Guide |
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Wrong user ID. | When the user management setup (User Login) is | Advanced |
| enabled an incorrect user ID was entered. Enter the | Operation |
| correct user ID. | Guide |
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OPERATION GUIDE |