Ultratec PRO80TM manual Call Progress, Special Dialing Requirements

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Call Progress

Signal light

The Display

This is the

is...

shows this...

call progress...

 

 

 

Steadily on

(blank)

Dial tone

 

 

(phone line working)

 

 

 

Flashing slowly

LINE IS RINGING

Telephone/TTY

 

 

ringing

 

 

 

Flashing quickly

LINE IS BUSY

Telephone/TTY busy

(regular pattern)

 

 

 

 

 

Flickering

(blank)

Person picking up

(irregular pattern)

 

handset or speaking.

 

 

 

Special Dialing Requirements

I need an “outside line.”

You may need to type a “9” or other number to reach an outside line if you are calling from an office building (see “Dialing Prefix” on page 45). The exact method of dialing will depend on the telephone system, but will be the same as any other telephone used on that system.

I need to “pause” while dialing.

Type a comma ( , ) to pause for two seconds while dialing. For example (9, 222 5555). This might be used when dialing an outside line with some office telephone systems.

I need to call long distance.

When dialing, type a “1,” the area code and the number before pressing

Enter .

I need to dial special symbols.

In order to dial the pound sign ( # ) or the asterisk symbol ( * ), you must be using tone dialing (see “Dial Using” on page 45). These might be used with automated touchtone answering systems or with office telephone systems. Be sure to hold down the Shift key while pressing the number key with the desired symbol.

I need to dial a “hook flash.”

Press the Dial button then type an exclamation point ( ! ). This might be

used for transferring a call. If more numbers are required after the hook flash, these should be typed while you are still in Dial mode, before pressing Enter .

How can I tell what is happening with the call?

The Superprint Pro80 shows you the “call progress” using a com- bination of the Display and the Signal light.

Most calls require two rings before the Superprint Pro80 dis- plays call progress.

C A L L I N G & A N S W E R I N G • 1 5

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Contents Using Your Superprint PRO80 First Edition August First Printing Ultratec, Inc AcknowledgementTable of Contents Troubleshooting Battery CareTurning Off the Auto-Answer Relay Voice Remote Message Retrieval OptionGeneral Precautions Safety InstructionsBattery Precautions F E T Y I N S T R U C T I O N S i iS a F E T Y I N S T R U C T I O N S Introduction FeaturesAuto-Answer Relay Voice AnnouncerCall Progress Keyboard Dialing and RedialingOverview of the Superprint PRO80 Front ViewBack View Special Function Buttons T R O D U C T I O N N T R O D U C T I O N Setup Connecting Power & Phone LineT U P Connecting a Telephone Setting Pulse or Tone DialingConnecting a Signaler Determining Telephone Line TypeWhen opening a new roll of paper Installing Printer PaperWhy are Date & Time important? Setting the Date & TimePlacing a Call Calling & AnsweringDial a Number that You Type You have three options with the Dial buttonDial a Number that is Saved in the Directory What are GA and SK?A L L I N G & a N S W E R I N G REDIALING... is displayed followed by the telephone number Redial the Last NumberAutomatically Redial Automatically Redial a Busy NumberSpecial Dialing Requirements Call ProgressAnswering a Call Conversation EtiquetteAbout Conversations Conversation MemoryReviewing Conversations Clearing Conversation MemoryInterrupting During a Conversation InterruptingResponding to an Interrupt Message Turning off InterruptAdvanced Calling Using the Greeting to Answer a CallGreeting Editing the Greeting MessageRelay Voice Announcer Voice AnnouncerAnswering a Call with the Relay Voice Announcer Help people recognize a TTY callSend Memo What is a Memo?Emergency Dial Programming the Relay Voice Announcer Phone NumberProgramming the Emergency Number Relay Dial with E-TURBOTurning E-Turbo On Programming the E-Turbo Relay Phone NumberAvailable User Preference Settings Placing a Call Using Relay Dial with E-TurboProgramming the Relay Phone Number Placing a Call Using Relay DialPress Enter . ** Relay Number Saved ** is displayed Place a Relay call with one buttonWAY Calling Wait for ResponseTransferring Calls D V a N C E D C a L L I N G Using Memos Using MemosSaving a NEW Memo I N G M E M O S 2Printing a Memo Editing a MemoClearing a Memo You can print all of the Memos at onceSaving a NEW Telephone Number Using the Directory800 555-HEAR 800Printing a Directory Entry Editing a NumberClearing a Directory Entry Clearing the Dialing DirectoryHOW AUTO-ANSWER Works Using AUTO-ANSWERAUTO-ANSWER Memory Auto-Answer does not record voice messagesTurning AUTO-ANSWER OFF Turning AUTO-ANSWER onReviewing Messages Editing the Outgoing MessageSaving a Password Setting the Number of RingsCan I check messages when I am away from home? Reading Auto-Answer Messages RemotelyHere is a Sample About Caller ID Using Caller IDTurning on Caller ID Caller ID OFF is displayedPress the Caller ID button when Auto- Answer is also on When Receiving CallsViewing Caller ID Information Reviewing Caller ID EntriesEnter . **CLEARED** is displayed You can print all of the Caller ID entries in memoryDisplay This is Shows this Meaning Caller ID Displays6085551234 Ultratec INCWhat is VCO? What is REQUIRED?Over VCO You will needUsing the Telecommunications Relay Service TRS HOW to Place a VCO CallCalling Directly Person I am calling does not have a TTYWhere can I learn more about VCO? Is there an additional charge for using VCO and TRS?What is HCO? VCO InformationS I N G V O I C E C a R R Y O V E R V C O Options Button There are several features programmed by the Options buttonCode Set the ClockTurbo Turbo CodeAuto ID Leave Auto ID on all the timeDialing Prefix Dial UsingInterrupt Printer ButtonPrint Font Print CasePrint Dialing Directory Print all Caller ID EntriesPrint all Conversations Print all MemosSticky Keys Communication Codes Using CodesTurbo Code About Turbo CodeAscii Optional Baudot CodeSelecting Turbo Lock About AsciiAscii Options Troubleshooting Ascii Calls Care & Repair Battery CareChecking the Batteries R E & R E P a I R 5Exercising the Batteries Replacing the batteriesA R E & R E P a I R Cleaning Resetting the Superprint PRO80Are you sure you want to reset your Superprint Pro80? Clearing ALL MemoryDialing Problems TroubleshootingDisplay/Connection Problems RepairPower Problems Printer ProblemsA R E & R E P a I R Specifications FCC Information Specification SD E X 6 IndexMessage. See Auto-Answer or Memos N D EPage Program KEY Quick Reference