Ultratec PRO80TM manual Using AUTO-ANSWER, HOW AUTO-ANSWER Works, AUTO-ANSWER Memory

Page 37

C H A P T E R

7 USING AUTO-ANSWER

HOW AUTO-ANSWER WORKS

You can turn on Auto-Answer when you are going to be away from your Superprint Pro80 and unable to answer calls. It will answer the call and record text messages for you. When the Superprint Pro80 answers calls, it sends both the Relay Voice Announcer message and the Auto-Answer memo.

The Relay Voice Announcer is a recording of a woman’s voice that says, “Please use text telephone or dial relay.” If you programmed in the Relay number, it also reads the telephone number for the local relay service. For more information, see “The Relay Voice Announcer” on page 20.

Auto-Answer sends a message that reads, “YOU HAVE REACHED AN ANSWERING MACHINE, PLEASE LEAVE A MESSAGE, GA.” To

change what is sent, see “Editing the Outgoing Message” on page 32.

After the outgoing message has been sent, the caller can type a message for you to read. The Superprint Pro80 saves the message in memory, prints the message and adds 1 to the number of calls which is displayed. The Superprint Pro80 hangs up when nothing has been received for 45 seconds.

AUTO-ANSWER MEMORY

The Superprint Pro80 will store approximately 100 short messages. The exact number of messages depends on the amount of space available in shared memory. If the memory does get full, “MESSAGE MEMORY FULL” is added to the last entry and the Superprint Pro80 stops saving messages. However, it continues to answer calls as long as the printer is on. The total number of calls is still counted and all messages are printed. If the printer is off and the memory is full, then the Superprint Pro80 stops answering calls.

Auto-Answer does not record voice messages.

If a someone calls you by voice and reaches your Superprint Pro80 while Auto-Answer is on, he or she will hear the Relay Voice Announcer message. This message explains that the caller should either use a TTY or call using a relay service.

U S I N G A U T O - A N S W E R • 3 1

Image 37

Contents Using Your Superprint PRO80 First Edition August First Printing Ultratec, Inc AcknowledgementTable of Contents Troubleshooting Battery CareTurning Off the Auto-Answer Relay Voice Remote Message Retrieval OptionGeneral Precautions Safety InstructionsBattery Precautions F E T Y I N S T R U C T I O N S i iS a F E T Y I N S T R U C T I O N S Introduction FeaturesAuto-Answer Relay Voice AnnouncerCall Progress Keyboard Dialing and RedialingFront View Overview of the Superprint PRO80Back View Special Function Buttons T R O D U C T I O N N T R O D U C T I O N Connecting Power & Phone Line SetupT U P Connecting a Telephone Setting Pulse or Tone DialingConnecting a Signaler Determining Telephone Line TypeWhen opening a new roll of paper Installing Printer PaperWhy are Date & Time important? Setting the Date & TimePlacing a Call Calling & AnsweringDial a Number that You Type You have three options with the Dial buttonWhat are GA and SK? Dial a Number that is Saved in the DirectoryA L L I N G & a N S W E R I N G REDIALING... is displayed followed by the telephone number Redial the Last NumberAutomatically Redial Automatically Redial a Busy NumberSpecial Dialing Requirements Call ProgressAnswering a Call Conversation EtiquetteAbout Conversations Conversation MemoryReviewing Conversations Clearing Conversation MemoryInterrupting During a Conversation InterruptingResponding to an Interrupt Message Turning off InterruptAdvanced Calling Using the Greeting to Answer a CallGreeting Editing the Greeting MessageRelay Voice Announcer Voice AnnouncerAnswering a Call with the Relay Voice Announcer Help people recognize a TTY callSend Memo What is a Memo?Emergency Dial Programming the Relay Voice Announcer Phone NumberProgramming the Emergency Number Relay Dial with E-TURBOTurning E-Turbo On Programming the E-Turbo Relay Phone NumberAvailable User Preference Settings Placing a Call Using Relay Dial with E-TurboProgramming the Relay Phone Number Placing a Call Using Relay DialPress Enter . ** Relay Number Saved ** is displayed Place a Relay call with one buttonWait for Response WAY CallingTransferring Calls D V a N C E D C a L L I N G Using Memos Using MemosSaving a NEW Memo I N G M E M O S 2Printing a Memo Editing a MemoClearing a Memo You can print all of the Memos at onceSaving a NEW Telephone Number Using the Directory800 555-HEAR 800Printing a Directory Entry Editing a NumberClearing a Directory Entry Clearing the Dialing DirectoryHOW AUTO-ANSWER Works Using AUTO-ANSWERAUTO-ANSWER Memory Auto-Answer does not record voice messagesTurning AUTO-ANSWER OFF Turning AUTO-ANSWER onReviewing Messages Editing the Outgoing MessageSaving a Password Setting the Number of RingsCan I check messages when I am away from home? Reading Auto-Answer Messages RemotelyHere is a Sample About Caller ID Using Caller IDTurning on Caller ID Caller ID OFF is displayedPress the Caller ID button when Auto- Answer is also on When Receiving CallsViewing Caller ID Information Reviewing Caller ID EntriesEnter . **CLEARED** is displayed You can print all of the Caller ID entries in memoryDisplay This is Shows this Meaning Caller ID Displays6085551234 Ultratec INCWhat is VCO? What is REQUIRED?Over VCO You will needUsing the Telecommunications Relay Service TRS HOW to Place a VCO CallCalling Directly Person I am calling does not have a TTYWhere can I learn more about VCO? Is there an additional charge for using VCO and TRS?What is HCO? VCO InformationS I N G V O I C E C a R R Y O V E R V C O Options Button There are several features programmed by the Options buttonCode Set the ClockTurbo Turbo CodeAuto ID Leave Auto ID on all the timeDialing Prefix Dial UsingInterrupt Printer ButtonPrint Font Print CasePrint Dialing Directory Print all Caller ID EntriesPrint all Conversations Print all MemosSticky Keys Communication Codes Using CodesTurbo Code About Turbo CodeAscii Optional Baudot CodeSelecting Turbo Lock About AsciiAscii Options Troubleshooting Ascii Calls Care & Repair Battery CareChecking the Batteries R E & R E P a I R 5Replacing the batteries Exercising the BatteriesA R E & R E P a I R Cleaning Resetting the Superprint PRO80Are you sure you want to reset your Superprint Pro80? Clearing ALL MemoryDialing Problems TroubleshootingDisplay/Connection Problems RepairPower Problems Printer ProblemsA R E & R E P a I R Specifications FCC Information Specification SD E X 6 IndexMessage. See Auto-Answer or Memos N D EPage Program KEY Quick Reference