Ultratec PRO80 manual Call Progress, Special Dialing Requirements

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Call Progress

How can I tell what is happening with the call?

The Superprint Pro80 LVD shows you the “call progress” using a combination of the Display and the Signal light.

Most calls require two rings before the Superprint Pro80 LVD displays call

Signal light	The Display	This is the
is...	shows this...	call progress...

Steadily on	(blank)	Dial tone
		(phone line working)

Flashing slowly	LINE IS RINGING	Telephone/TTY
		ringing

Flashing quickly	LINE IS BUSY	Telephone/TTY busy
(regular pattern)

Flickering	(blank)	Person picking up
(irregular pattern)		handset or speaking.

Special Dialing Requirements

I need an “outside line.”

You may need to type a “9” or other number to reach an outside line if you are calling from an office building (see “Dialing Prefix” on page 53). The exact method of dialing will depend on the telephone system, but will be the same as any other telephone used on that system.

I need to “pause” while dialing.

Type a comma ( , ) to pause for two seconds while dialing. For example (9, 222 5555). This might be used when dialing an outside line with some office telephone systems.

I need to call long distance.

When dialing, type a “1,” the area code and the number before pressing

Enter

.

1 8 • C A L L I N G & A N S W E R I N G

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Contents Using Your Superprint PRO80 LVD Acknowledgement First Edition July First Printing Ultratec, IncTable of Contents Using the Directory Using Auto-AnswerUsing Caller ID Using Voice Carry Over VCOSpecifications Index Care & RepairSafety Instructions General PrecautionsBattery precautions Features IntroductionCongratulations TTY, TDD and text telephoneTake advantage of Caller ID Want to use my own voice Superprint Front ViewBack View Special Function Buttons Name or NUMPlease USE Text Tele Clear Conversation E T U P Setup Connecting Power & Phone LineInstalling Printer Paper Setting Pulse or Tone DialingConnecting a Telephone Connecting a SignalerWhen opening a new roll of paper Setting the Date & Time Why are Date & Time important?Calling & Answering Placing a CallDial a Number that You Type You have three options with the Dial buttonDial a Number that is Saved in the Directory What are GA and SK? Redial the Last Number How do I use the Emergency button?Automatically Redial a Busy Number How can I tell what is happening with the call? Call ProgressSpecial Dialing Requirements Answering a Call Conversation Etiquette Conversation MemoryAbout Conversations How long is a Conversation stored?Reviewing Conversations Clearing Conversation MemoryPrinting Conversations Interrupting Interrupting During a ConversationResponding to an Interrupt Message Turning off InterruptUsing the Greeting to Answer a Call Advanced CallingGreeting Editing the Greeting MessageVoice Announcer Help people recognize a TTY callRelay Voice Announcer Answering a Call with the Relay Voice AnnouncerTell voice callers to call you through Relay What is a Memo? Send MemoProgramming the Relay Voice Announcer Phone Number Emergency Dial Calling an Emergency NumberYou may choose what number is saved for Emergency button This button is preprogrammed withRelay Dial with E-TURBO Turning E-Turbo OnProgramming the E-Turbo Relay Phone Number Turbo calls are more streamlinedPlacing a Call Using Relay Dial with E-Turbo Relay Dial Without E-TURBO Programming the Relay Phone NumberDial through Relay with one button Placing a Call Using Relay Dial WAY CallingUse Baudot code for 3-way calling What is Wait for Response? Wait for ResponseTransferring Calls Most systems require a hook flash to transfer callsUsing Memos Using MemosSaving a NEW Memo Editing a Memo Printing a MemoClearing a Memo You can print all of the Memos at onceUsing the Directory Saving a NEW Telephone NumberHow many telephone numbers can I store in the Directory? Printing a Directory Entry Clearing a Directory EntryClearing the Dialing Directory You can print all of the Directory at onceUsing AUTO-ANSWER HOW AUTO-ANSWER WorksAuto-Answer does not record voice messages Why does my display look different? AUTO-ANSWER MemoryTurning AUTO-ANSWER on Turning AUTO-ANSWER OFFSetting the Number of Rings Editing the Outgoing MessageCan I print all of the Auto-Answer Messages at once? What does Toll Saver do?Saving a Password Can I check messages when I am away from home?Turning OFF the AUTO-ANSWER Relay Voice Announcer Remote Message Retrieval OptionHere is a sample S I N G a U to a N S W E R Using Caller ID About Caller IDCaller ID is available from your telephone company When Receiving Calls Turning on Caller IDViewing Caller ID Information Press the Caller ID button when Auto-Answer is also on Reviewing Caller ID EntriesYou can print all of the Caller ID entries in memory Caller ID Displays Display This is Shows this MeaningS I N G VO I C E C a R RY OV E R Using Voice Carry What is REQUIRED?What is VCO? Over VCOVCO Information Using the Telecommunications Relay Service TRS Calling DirectlyS I N G VO I C E C a R RY OV E R There are several features programmed by Options button Options ButtonCode Set the ClockTurbo Code TurboDial Using Auto IDDialing Prefix Leave Auto ID on all the timePrint Font InterruptWhat items are programmed by the Printer button? Printer crosses paper twice for large print fontPress Printer Button Print CasePrint all Auto-Answer Messages Print all Caller ID EntriesUsing Codes Communication CodesTurbo Code About Turbo CodeBaudot Code Ascii OptionalSelecting Turbo Lock About AsciiAscii Options Troubleshooting Ascii Calls Battery Care Care & RepairChecking the Batteries Exercising the BatteriesReplacing the batteries Cleaning Clearing ALL MemoryImportant! Are you sure you want clear the memory Troubleshooting Dialing ProblemsDisplay/Connection Problems RepairPrinter Problems Power ProblemsSpecifications PowerFCC information P E C I F I C AT I O N SAvis Dindustrie Canada P E C I F I C AT I O N S Index Announcer, see Voice Announcer and Relay Voice AnnouncerN D E SK, see Conversation etiquette Quick Reference Program KEY