Ultratec PRO80 manual Troubleshooting Ascii Calls

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TROUBLESHOOTING ASCII CALLS

If you do not receive a clear message during an ASCII call, try:

Changing the parity setting to correct garbled strings of text.

Changing the duplex setting to correct no characters or double characters appearing when you type.

Changing the baud rate (110 or 300).

Changing the ASCII (ORIGINATE/ANSWER) setting.

If the code option is set to automatic and your Superprint Pro80 LVD loses the ASCII connection, NO ASCII CONNECTION is displayed and Baudot is used.

If the code option is set to ASCII and your Superprint Pro80 LVD loses the ASCII connection, it waits until the other person changes to ASCII or until you change the code option setting to automatic or Baudot.

If you are unable to make an ASCII connection, check to make sure your ASCII seek time is set to at least 3. You can also try increasing the seek time.

6 2 • U S I N G C O D E S

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Contents Using Your Superprint PRO80 LVD Acknowledgement First Edition July First Printing Ultratec, IncTable of Contents Using the Directory Using Auto-AnswerUsing Caller ID Using Voice Carry Over VCOSpecifications Index Care & RepairBattery precautions Safety InstructionsGeneral Precautions Features IntroductionCongratulations TTY, TDD and text telephoneTake advantage of Caller ID Want to use my own voice Superprint Front ViewBack View Special Function Buttons Name or NUMPlease USE Text Tele Clear Conversation E T U P Setup Connecting Power & Phone LineInstalling Printer Paper Setting Pulse or Tone DialingConnecting a Telephone Connecting a SignalerWhen opening a new roll of paper Setting the Date & Time Why are Date & Time important?Calling & Answering Placing a CallDial a Number that You Type You have three options with the Dial buttonDial a Number that is Saved in the Directory What are GA and SK? Redial the Last Number How do I use the Emergency button?Automatically Redial a Busy Number Special Dialing Requirements How can I tell what is happening with the call?Call Progress Answering a Call Conversation Etiquette Conversation MemoryAbout Conversations How long is a Conversation stored?Printing Conversations Reviewing ConversationsClearing Conversation Memory Interrupting Interrupting During a ConversationResponding to an Interrupt Message Turning off InterruptUsing the Greeting to Answer a Call Advanced CallingGreeting Editing the Greeting MessageVoice Announcer Help people recognize a TTY callTell voice callers to call you through Relay Relay Voice AnnouncerAnswering a Call with the Relay Voice Announcer Programming the Relay Voice Announcer Phone Number What is a Memo?Send Memo Emergency Dial Calling an Emergency NumberYou may choose what number is saved for Emergency button This button is preprogrammed withRelay Dial with E-TURBO Turning E-Turbo OnProgramming the E-Turbo Relay Phone Number Turbo calls are more streamlinedPlacing a Call Using Relay Dial with E-Turbo Dial through Relay with one button Relay Dial Without E-TURBOProgramming the Relay Phone Number Use Baudot code for 3-way calling Placing a Call Using Relay DialWAY Calling What is Wait for Response? Wait for ResponseTransferring Calls Most systems require a hook flash to transfer callsSaving a NEW Memo Using MemosUsing Memos Editing a Memo Printing a MemoClearing a Memo You can print all of the Memos at onceHow many telephone numbers can I store in the Directory? Using the DirectorySaving a NEW Telephone Number Printing a Directory Entry Clearing a Directory EntryClearing the Dialing Directory You can print all of the Directory at onceAuto-Answer does not record voice messages Using AUTO-ANSWERHOW AUTO-ANSWER Works Why does my display look different? AUTO-ANSWER MemoryTurning AUTO-ANSWER on Turning AUTO-ANSWER OFFSetting the Number of Rings Editing the Outgoing MessageCan I print all of the Auto-Answer Messages at once? What does Toll Saver do?Saving a Password Can I check messages when I am away from home?Turning OFF the AUTO-ANSWER Relay Voice Announcer Remote Message Retrieval OptionHere is a sample S I N G a U to a N S W E R Caller ID is available from your telephone company Using Caller IDAbout Caller ID Viewing Caller ID Information When Receiving CallsTurning on Caller ID Press the Caller ID button when Auto-Answer is also on Reviewing Caller ID EntriesYou can print all of the Caller ID entries in memory Caller ID Displays Display This is Shows this MeaningS I N G VO I C E C a R RY OV E R Using Voice Carry What is REQUIRED?What is VCO? Over VCOVCO Information Using the Telecommunications Relay Service TRS Calling DirectlyS I N G VO I C E C a R RY OV E R There are several features programmed by Options button Options ButtonCode Set the ClockTurbo Code TurboDial Using Auto IDDialing Prefix Leave Auto ID on all the timePrint Font InterruptWhat items are programmed by the Printer button? Printer crosses paper twice for large print fontPress Printer Button Print CasePrint all Auto-Answer Messages Print all Caller ID EntriesUsing Codes Communication CodesTurbo Code About Turbo CodeBaudot Code Ascii OptionalSelecting Turbo Lock About AsciiAscii Options Troubleshooting Ascii Calls Battery Care Care & RepairChecking the Batteries Exercising the BatteriesReplacing the batteries Important! Are you sure you want clear the memory CleaningClearing ALL Memory Troubleshooting Dialing ProblemsDisplay/Connection Problems RepairPrinter Problems Power ProblemsSpecifications PowerFCC information P E C I F I C AT I O N SAvis Dindustrie Canada P E C I F I C AT I O N S Index Announcer, see Voice Announcer and Relay Voice AnnouncerN D E SK, see Conversation etiquette Quick Reference Program KEY