Ultratec PRO80 manual Transferring Calls, What is Wait for Response?

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WAIT FOR RESPONSE

What is Wait for Response?

This function frees you from having to stare at the display when the person on the other end of the line asks you to hold. If someone asks you to hold during a conversation, turn on Wait for Response. Now, the display will flash when the other person starts typing again.

1.

When someone asks you to hold during a conversation, hold down the

Ctrl

 

and the

 

key then press W . "WAITING" is displayed.

 

 

Shift

2.The display flashes when the other person starts typing again. Continue your conversation.

TRANSFERRING CALLS

key

Most systems require a “hook flash” to transfer calls.

Office telephone systems vary widely but most will require the hook flash. To dial a hook flash on the Superprint Pro80 LVD, dial an exclamation point ( ! ). For example, press the Dial key, then type an exclamation point, dial

Use the following steps as a guide for transferring calls. Telephone systems can vary, so you may need to contact your system administrator for additional instructions.

1.If you are talking to someone on the Superprint Pro80 LVD and you need to

 

transfer the call press

Dial

 

to go into Dialing mode. NAME OR NUM is

 

displayed.

 

 

2.

Type an exclamation point (

 

+ 1 ) followed by the number of the new

Shift

extension to which you are transferring the call. For example: ! 3333

3.Press Enter to dial the number.

4.When the second person answers the call, inform him or her that you are transferring a call and ask him or her to hold while you transfer the call.

5.Press

On/Off

to hangup your Superprint Pro80 LVD and complete the transfer.

You can also hold down the Ctrl key and press the Esc button. This will hang up the call without turning off the Superprint Pro80 LVD.

3 2 • A DVA N C E D C A L L I N G

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Contents Using Your Superprint PRO80 LVD Acknowledgement First Edition July First Printing Ultratec, IncTable of Contents Using Caller ID Using the DirectoryUsing Auto-Answer Using Voice Carry Over VCOSpecifications Index Care & RepairBattery precautions Safety InstructionsGeneral Precautions Congratulations FeaturesIntroduction TTY, TDD and text telephoneTake advantage of Caller ID Want to use my own voice Superprint Front ViewBack View Special Function Buttons Name or NUMPlease USE Text Tele Clear Conversation E T U P Setup Connecting Power & Phone LineConnecting a Telephone Installing Printer PaperSetting Pulse or Tone Dialing Connecting a SignalerWhen opening a new roll of paper Setting the Date & Time Why are Date & Time important?Dial a Number that You Type Calling & AnsweringPlacing a Call You have three options with the Dial buttonDial a Number that is Saved in the Directory What are GA and SK? Redial the Last Number How do I use the Emergency button?Automatically Redial a Busy Number Special Dialing Requirements How can I tell what is happening with the call?Call Progress Answering a Call About Conversations Conversation EtiquetteConversation Memory How long is a Conversation stored?Printing Conversations Reviewing ConversationsClearing Conversation Memory Responding to an Interrupt Message InterruptingInterrupting During a Conversation Turning off InterruptGreeting Using the Greeting to Answer a CallAdvanced Calling Editing the Greeting MessageVoice Announcer Help people recognize a TTY callTell voice callers to call you through Relay Relay Voice AnnouncerAnswering a Call with the Relay Voice Announcer Programming the Relay Voice Announcer Phone Number What is a Memo?Send Memo You may choose what number is saved for Emergency button Emergency DialCalling an Emergency Number This button is preprogrammed withProgramming the E-Turbo Relay Phone Number Relay Dial with E-TURBOTurning E-Turbo On Turbo calls are more streamlinedPlacing a Call Using Relay Dial with E-Turbo Dial through Relay with one button Relay Dial Without E-TURBOProgramming the Relay Phone Number Use Baudot code for 3-way calling Placing a Call Using Relay DialWAY Calling Transferring Calls What is Wait for Response?Wait for Response Most systems require a hook flash to transfer callsSaving a NEW Memo Using MemosUsing Memos Clearing a Memo Editing a MemoPrinting a Memo You can print all of the Memos at onceHow many telephone numbers can I store in the Directory? Using the DirectorySaving a NEW Telephone Number Clearing the Dialing Directory Printing a Directory EntryClearing a Directory Entry You can print all of the Directory at onceAuto-Answer does not record voice messages Using AUTO-ANSWERHOW AUTO-ANSWER Works Turning AUTO-ANSWER on Why does my display look different?AUTO-ANSWER Memory Turning AUTO-ANSWER OFFCan I print all of the Auto-Answer Messages at once? Setting the Number of RingsEditing the Outgoing Message What does Toll Saver do?Turning OFF the AUTO-ANSWER Relay Voice Announcer Saving a PasswordCan I check messages when I am away from home? Remote Message Retrieval OptionHere is a sample S I N G a U to a N S W E R Caller ID is available from your telephone company Using Caller IDAbout Caller ID Viewing Caller ID Information When Receiving CallsTurning on Caller ID Press the Caller ID button when Auto-Answer is also on Reviewing Caller ID EntriesYou can print all of the Caller ID entries in memory Caller ID Displays Display This is Shows this MeaningS I N G VO I C E C a R RY OV E R What is VCO? Using Voice CarryWhat is REQUIRED? Over VCOVCO Information Using the Telecommunications Relay Service TRS Calling DirectlyS I N G VO I C E C a R RY OV E R Code There are several features programmed by Options buttonOptions Button Set the ClockTurbo Code TurboDialing Prefix Dial UsingAuto ID Leave Auto ID on all the timeWhat items are programmed by the Printer button? Print FontInterrupt Printer crosses paper twice for large print fontPress Print all Auto-Answer Messages Printer ButtonPrint Case Print all Caller ID EntriesTurbo Code Using CodesCommunication Codes About Turbo CodeSelecting Turbo Lock Baudot CodeAscii Optional About AsciiAscii Options Troubleshooting Ascii Calls Battery Care Care & RepairChecking the Batteries Exercising the BatteriesReplacing the batteries Important! Are you sure you want clear the memory CleaningClearing ALL Memory Display/Connection Problems TroubleshootingDialing Problems RepairPrinter Problems Power ProblemsSpecifications PowerFCC information P E C I F I C AT I O N SAvis Dindustrie Canada P E C I F I C AT I O N S Index Announcer, see Voice Announcer and Relay Voice AnnouncerN D E SK, see Conversation etiquette Quick Reference Program KEY