Ultratec PRO80 manual Using the Telecommunications Relay Service TRS, Calling Directly

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HOW TO PLACE A VOICE CARRY OVER (VCO) CALL

Using the Telecommunications Relay Service (TRS)

If the following is true, use these instructions:

 

 

 

The person I am calling does not have a TTY.

1.

Press

 

to dial the TRS number (to program this button, see “Programming the

Relay

 

Relay Phone Number” on page 28).

2.Wait for the Communication Assistant (CA) to answer. Then, type the message, “VCO PLS GA” on the keyboard.

3.Pick up the telephone handset.

4.When you see the message VCO ON on the Superprint Pro80 LVD display, tell the CA by voice the number you want to call. The CA dials the number of the person you are calling.

5.When the person answers, the CA types the person’s greeting so that you can read it on your Superprint Pro80 LVD.

6.When you see “GA,” you can begin speaking directly into the telephone handset and read the replies that the CA types.

Calling Directly

If the following is true, use these instructions.

The person I am calling is a hearing person who has a

phone/TTY combination.

1.Dial the phone number of the person you are calling on the Superprint Pro80 LVD.

2.Wait for the person to answer. Watch your signal light and display to determine if he or she is answering by voice or using a TTY.

3.If the person is speaking, pick up the telephone handset and tell the hearing person that you would like to use VCO.

If the person is typing on a TTY, type on your Superprint Pro80 LVD that you would like to use VCO.

4.When the other person is ready to use VCO, you can begin your conversation by speaking into the phone and reading what the other person types on your Superprint Pro80 LVD display.

U S I N G VO I C E C A R RY OV E R • 5 1

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Contents Using Your Superprint PRO80 LVD First Edition July First Printing Ultratec, Inc AcknowledgementTable of Contents Using Auto-Answer Using the DirectoryUsing Caller ID Using Voice Carry Over VCOCare & Repair Specifications IndexSafety Instructions General PrecautionsBattery precautions Introduction FeaturesCongratulations TTY, TDD and text telephoneTake advantage of Caller ID Want to use my own voice Front View SuperprintBack View Name or NUM Special Function ButtonsPlease USE Text Tele Clear Conversation E T U P Connecting Power & Phone Line SetupSetting Pulse or Tone Dialing Installing Printer PaperConnecting a Telephone Connecting a SignalerWhen opening a new roll of paper Why are Date & Time important? Setting the Date & TimePlacing a Call Calling & AnsweringDial a Number that You Type You have three options with the Dial buttonDial a Number that is Saved in the Directory What are GA and SK? How do I use the Emergency button? Redial the Last NumberAutomatically Redial a Busy Number How can I tell what is happening with the call? Call ProgressSpecial Dialing Requirements Answering a Call Conversation Memory Conversation EtiquetteAbout Conversations How long is a Conversation stored?Reviewing Conversations Clearing Conversation MemoryPrinting Conversations Interrupting During a Conversation InterruptingResponding to an Interrupt Message Turning off InterruptAdvanced Calling Using the Greeting to Answer a CallGreeting Editing the Greeting MessageHelp people recognize a TTY call Voice AnnouncerRelay Voice Announcer Answering a Call with the Relay Voice AnnouncerTell voice callers to call you through Relay What is a Memo? Send MemoProgramming the Relay Voice Announcer Phone Number Calling an Emergency Number Emergency DialYou may choose what number is saved for Emergency button This button is preprogrammed withTurning E-Turbo On Relay Dial with E-TURBOProgramming the E-Turbo Relay Phone Number Turbo calls are more streamlinedPlacing a Call Using Relay Dial with E-Turbo Relay Dial Without E-TURBO Programming the Relay Phone NumberDial through Relay with one button Placing a Call Using Relay Dial WAY CallingUse Baudot code for 3-way calling Wait for Response What is Wait for Response?Transferring Calls Most systems require a hook flash to transfer callsUsing Memos Using MemosSaving a NEW Memo Printing a Memo Editing a MemoClearing a Memo You can print all of the Memos at onceUsing the Directory Saving a NEW Telephone NumberHow many telephone numbers can I store in the Directory? Clearing a Directory Entry Printing a Directory EntryClearing the Dialing Directory You can print all of the Directory at onceUsing AUTO-ANSWER HOW AUTO-ANSWER WorksAuto-Answer does not record voice messages AUTO-ANSWER Memory Why does my display look different?Turning AUTO-ANSWER on Turning AUTO-ANSWER OFFEditing the Outgoing Message Setting the Number of RingsCan I print all of the Auto-Answer Messages at once? What does Toll Saver do?Can I check messages when I am away from home? Saving a PasswordTurning OFF the AUTO-ANSWER Relay Voice Announcer Remote Message Retrieval OptionHere is a sample S I N G a U to a N S W E R Using Caller ID About Caller IDCaller ID is available from your telephone company When Receiving Calls Turning on Caller IDViewing Caller ID Information Reviewing Caller ID Entries Press the Caller ID button when Auto-Answer is also onYou can print all of the Caller ID entries in memory Display This is Shows this Meaning Caller ID DisplaysS I N G VO I C E C a R RY OV E R What is REQUIRED? Using Voice CarryWhat is VCO? Over VCOVCO Information Calling Directly Using the Telecommunications Relay Service TRSS I N G VO I C E C a R RY OV E R Options Button There are several features programmed by Options buttonCode Set the ClockTurbo Turbo CodeAuto ID Dial UsingDialing Prefix Leave Auto ID on all the timeInterrupt Print FontWhat items are programmed by the Printer button? Printer crosses paper twice for large print fontPress Print Case Printer ButtonPrint all Auto-Answer Messages Print all Caller ID EntriesCommunication Codes Using CodesTurbo Code About Turbo CodeAscii Optional Baudot CodeSelecting Turbo Lock About AsciiAscii Options Troubleshooting Ascii Calls Care & Repair Battery CareExercising the Batteries Checking the BatteriesReplacing the batteries Cleaning Clearing ALL MemoryImportant! Are you sure you want clear the memory Dialing Problems TroubleshootingDisplay/Connection Problems RepairPower Problems Printer ProblemsPower SpecificationsP E C I F I C AT I O N S FCC informationAvis Dindustrie Canada P E C I F I C AT I O N S Announcer, see Voice Announcer and Relay Voice Announcer IndexN D E SK, see Conversation etiquette Program KEY Quick Reference