Event Log Menu
From the Event Log menu, you can access the last 50 events, which includes events, notices, and alarms, arranged from newest to oldest. Events, notices, and alarms are logged in the Event Log when they occur and, if applicable, when they were cleared as follows:
SEvents are silent conditions that are recorded in the Event Log as status information, such as “Clock Set Done.” Events do not require a response.
SNotices, including active notices, are recorded in the Event Log. Active notices, such as “Bypass AC Over Voltage,” are typically announced by an intermittent beep. Notices do not normally require a response.
SAlarms, including active alarms, are recorded in the Event Log. Active alarms are typically announced by either an intermittent beep or a continuous audible alarm. Examples are “Fan Failure” and “Heatsink Over Temperature.” Active alarms require a response.
The UPS Status menu displays by default. To access troubleshooting information using the Event Log menu:
1Press the 
button for one second to go to the main menu selection and scroll down to the Event Log menu using the 
button.
2Click the 
button to enter the Event Log list.
3Scroll through the listed events, notices, and alarms using the 
or 
button.
Typical Alarms and Conditions
Table 16 describes typical alarms and conditions.
Table 16. Typical Alarms and Conditions
Alarm or Condition | Possible Cause | Action |
|
|
|
| |
The UPS does not provide or | The batteries need charging or | Apply utility power for 48 hours to charge the | |
indicate the expected backup | service. | batteries. If the condition persists, contact | |
time. |
| your service representative. |
|
|
|
| |
Power is not available at the | The UPS is in Standby mode. | Supply power to the connected equipment by | |
UPS output receptacles. |
| pressing the On/Off button until the front | |
|
| panel displays the UPS status summary screen. | |
|
|
| |
The UPS does not start. | Power is not connected. | Check the power connections. Also ensure | |
(The LCD is off.) |
| that the battery is connected to utility power. | |
|
|
| |
The UPS operates normally, | The equipment is not | Verify that the equipment is plugged into the | |
but some or all of the | connected correctly to the UPS. | UPS receptacles. Also verify that the load | |
protected equipment is not |
| segment is on. |
|
on. |
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| Troubleshooting | 67 |